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5.0 out of 5

"The only complaint I have was the temperature could not be controlled. I would have to turn off the fan on the thermostat In my suite, the living room ... " More

By a verified traveler on Sat 02 Feb 2019

Hotel Description

Family-friendly 5-star hotel near K11 Shopping Mall

City center stay

At this Tsim Sha Tsui hotel, you'll be within a 5-minute walk of Tsim Sha Tsui Promenade and K11 Shopping Mall. Kowloon Mosque and Islamic Centre and Hong Kong Cultural Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and a health club are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the sauna and perks like free WiFi and a free area shuttle.

Free Internet, luxe linens

The 688 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and thoughtful touches like bathrobes and slippers. Other amenities include premium bedding, coffee/tea makers, and free bottled water.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$135* Per night/room Aug 1 - Aug 2

Horizon Club Deluxe Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kowloon Shangri-La, Hong Kong ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kowloon Shangri-La, Hong Kong

Everyone (3)
5 out of 5
The only complaint I have was the temperature could not be controlled. I would have to turn off the fan on the thermostat In my suite, the living room was too cold, the bedroom was a bit warmer.

Posted by on Feb 2, 2019

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Comment from Hotel Management

Feb 17, 2019 by Conor Hadlington, Resident Manager

Thank you and we are delighted to hear about your enjoyable staying experience. We look forward to welcome you back next time you are in town. Yours, Conor Hadlington, Resident Manager

5 out of 5
Dated exterior but very well maintained interior and excellent, responsive staff. Location was ideal for transportation and viewing the harbor.

Posted by on Dec 12, 2018

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5 out of 5
very good, it was nice place to stay in Hong Kong west

Posted by , from Abu Dhabi on Jul 1, 2017

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Comment from Hotel Management

Jul 6, 2017 by Best, Philip Dewar, General Manager

Thank you Firas for your kind words - we all cannot wait to welcome you back real soon. Best, Philip Dewar, General Manager

About the Kowloon Shangri-La, Hong Kong

Location 64 Mody Road, Kowloon,

Renovations + Closures

The following facilities will be closed from 8 May 2020 to 30 June 2020 (dates subject to change):

  • Sauna
  • Spa tub
  • Swimming pool

Property Features

Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Kowloon Shangri-La, Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 1 building
  • 688 guestrooms or units
  • 21 levels
  • 5 dining venues
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong East Tsim Sha Tsui Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Kowloon Shangri-La, Hong Kong offers 688 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Kowloon hotel provides complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Angelini - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.

Cafe Kool - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Deli Kool - This delicatessen serves breakfast, lunch, and dinner.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Onsite parties or group events are strictly prohibited. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays 24 Hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275 per person (approximately)
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kowloon Hong Kong Shangri-La
  • Kowloon Shangri-La Hong Kong
  • Shangri-La Hotel Kowloon Hong Kong
  • Shangri-La Kowloon Hong Kong
  • Kowloon Shangri-La Hotel Hong Kong
  • Shangri La Hong Kong
  • Shangri La Hotel Hong Kong
  • Kowloon Shangri-La Hong Kong Hotel
  • Shangri-La Hong Kong Hotel
  • Shangri-La Hong Kong
  • Kowloon Shangri La, Hong Kong
  • Kowloon Shangri-La, Hong Kong Hotel
  • Kowloon Shangri-La, Hong Kong Kowloon
  • Kowloon Shangri-La, Hong Kong Hotel Kowloon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.