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DoubleTree by Hilton Kitchener

4.0 star property
4-star Art Deco hotel in Centreville Chicopee

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Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Dining
Indoor pool, sun loungers
Front of property - evening/night
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

View in a map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch TV with satellite channels, iPod dock, pay movies

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/tub, hydromassage showerhead, free toiletries

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/tub, hydromassage showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay movies

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Kitchener

Centreville Chicopee stay.Within a 15-minute walk of this Centreville Chicopee hotel, you'll find Fairview Park and Cineplex Cinemas Kitchener. Cineplex Cinemas Kitchener and Chicopee Tube Park are also within 2 miles (3 km).

What's nearby

  • Fairview Park - 8 min walk - 0.5 miles
  • Chicopee Ski and Summer Resort - 11 min walk - 0.6 miles
  • Kitchener Memorial Auditorium Complex - 4 min drive - 2.5 miles
  • Centre In The Square - 6 min drive - 4.3 miles
  • Bingemans - 9 min drive - 5.6 miles

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • Tim Hortons
  • ‪HomeTaste - Indian Restaurant, Catering and Tiffin Service - ‬15 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk

About this property

DoubleTree by Hilton Kitchener

4-star Art Deco hotel in Centreville Chicopee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Kitchener. Free self parking is available.

This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1969
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Similar properties

Exterior

Home2 Suites By Hilton Kitchener

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 165 reviews
$113 nightly
The price is $132
Aug 24 - Aug 25
Total includes taxes and fees
Home2 Suites By Hilton Kitchener

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet (varies based on length of stay), plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

How close is DoubleTree by Hilton Kitchener to the airport?

DoubleTree by Hilton Kitchener is 4.2 mi (8-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

Does DoubleTree by Hilton Kitchener have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Kitchener.

Does DoubleTree by Hilton Kitchener offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Kitchener, but buffet breakfast is offered for a fee of CAD 18.95 for adults and CAD 11.95 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Kitchener?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Kitchener?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Kitchener?

This hotel offers free self parking.

Does DoubleTree by Hilton Kitchener have a pool?

DoubleTree by Hilton Kitchener features an indoor pool.

Does DoubleTree by Hilton Kitchener have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Kitchener to downtown Kitchener?

DoubleTree by Hilton Kitchener is 3.3 mi away from Kitchener.

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 505 reviews
Rating 8 - Good. 142 out of 505 reviews
Rating 6 - Okay. 41 out of 505 reviews
Rating 4 - Poor. 26 out of 505 reviews
Rating 2 - Terrible. 30 out of 505 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
The cups in our room had something white and sticky in them. Otherwise, staff was friendly, cookies were delicious.
Stayed 1 night in May 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Louis

Stayed 2 nights in May 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with everything you needed. Rooms were comfy, quiet and dark for sleeping
Stayed 1 night in May 2025

10/10 Excellent

Ronda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel and staff were very friendly highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, spacious and quiet! The property lay was confusing and in room phones did not work. Staff were friendly, polite and helpful. Definitely would stay at this location again.
Stayed 2 nights in May 2025

8/10 Good

Derick

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Pablo, Kitchener

Liked: Cleanliness
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Nice room Quiet at night
Stayed 1 night in Apr 2025

10/10 Excellent

Ramesh

Stayed 3 nights in Apr 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in our stay at DoubleTree Kitchener. The room wasn’t clean—stains on the sheets, hair in the shower. Noisiness made for a bad night sleep as well. Random beeping in the hall all night, doors slamming. Loud laughter and talking from other rooms well into the night. Beds were very uncomfortable as well. For the price we paid per night, I’ve been more impressed with places we’ve paid half for.
Stayed 1 night in Apr 2025

4/10 Poor

Jenny

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The paint was peeling in our bathroom on every wall and the bathtub was dingy. Starbucks and breakfast should be open sooner. Starbucks machine was broken in the lobby and the elevator was getting maintenance on a Friday night when it was busy. Pool bathroom could use a clean. Waitstaff in restaurant was nice .
Stayed 1 night in Apr 2025

8/10 Good

Laura

Stayed 2 nights in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wilson

Stayed 1 night in Apr 2025

10/10 Excellent

Rosita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We loved everything about the hotel It was very clean and super comfortable
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room had a broken bed, broken towel rack and seemed quite dirty with hair all around the bathroom. It also looked like there were smudges of dirt/ grime on the bedside table etc.
Stayed 1 night in Apr 2025

8/10 Good

Karissa

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Amenities
Privacy
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alison, Kemble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated how kind and helpful the hotel staff were during my stay. They were able to offer me my room early, which was so appreciated after a very long day of travel. I was also able to print my airline info with them going out of their way to help me out. It made my trip so much more relaxing when it could have added stress. Will stay there again if back in the area!
Stayed 2 nights in Mar 2025