Hotels with Room Service in Kingston

"Great location and super convenient parking area. You can simply walk from airport to hotel. However, the staff needs major training. I have stayed here multiple times and have had multiple challenges. Last time, I was traveling with a young single female assistant from UK. She had her own room and the hotel gave another man a key to her room, who walked in on her while she was showering! She was traumatized and called my room panicking when she couldn't get staff to help. I went to front desk and complained. They shrugged it off as a mistake. They did NOTHING to make it right. No follow up. No compensation for the young female. NOTHING. Horrible staff. "