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Best Western Plus Killeen/Fort Hood Hotel & Suites

3-star property
2709 Cunningham Road, Killeen, TX 1-855-201-7819

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3.9 out of 5
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See all 12 Travelocity Reviews

"We liked the extra room in the double queen with the sofa sleeper room. We were able to spread out! " More

By a verified traveler on Sun 29 Aug 2021

Points Of Interest

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Hotel Description

3-star hotel near Killeen Mall

Heart of Killeen

You'll find Killeen Mall and Vive Les Arts Theatre within 2 miles (3 km) of this hotel. Killeen Civic and Conference Center and Stonetree Golf Club are also within 3 miles (5 km).

Renovated in 2018

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

The 93 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include MP3 docks, sofa beds, and LCD TVs with cable channels.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Sep 30 - Oct 1

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Killeen/Fort Hood Hotel & Suites ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Killeen/Fort Hood Hotel & Suites

Everyone (5) Family (7)
5 out of 5
We liked the extra room in the double queen with the sofa sleeper room. We were able to spread out!

Posted by on Aug 29, 2021

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4 out of 5
Good location and a good stay overall.

Posted by on Aug 9, 2021

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1 out of 5
Our check-in was fine. The next we went to a funeral and was gone for almost 12 hours just to come back to an uncleaned room. No clean bath cloths or towels. And so of course nothing else had been cleaned. I went to tell the front desk attendant and he acted as if this was the norm. He said he would email the hotel manager which was a lie. When we checked out the following morning I asked that attendant if there was a note left about the uncleaned room and he said he didn't see anything on the counter or in the computer...and he acted as if complaints were normal as well. I have yet to have anyone from the hotel reach out to me for an apology nor a refund...I want my money back. I don't need a credit for another stay...just my money.

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 4, 2021 by Patrick H.

Anonymous, Please accept my apology for the lapse in housekeeping during your stay. What you describe is not what our staff strives to achieve and for that I am very sorry. I will share your comments with the Executive Housekeeper for further training purposes.

5 out of 5
Location. Renovation.

Posted by on May 2, 2021

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4 out of 5

Posted by on Oct 27, 2020

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Comment from Hotel Management

Oct 30, 2020 by Jessica P.

Thank you for your 4 star review of our property we value your feedback and appreciate you taking the time to review us! We hope to see you again in the near future!

5 out of 5

Posted by on Jun 21, 2020

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2 out of 5
The room was not properly cleaned Carpet in room wasn’t vacuumed

Posted by on Jan 11, 2020

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5 out of 5
Hotel room modern, roomy, and most of all, clean. The cherry on top was the kind staff that greeted us as we checked in and eagerness to make sure our stay was pleasant.

Posted by on Sep 16, 2019

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4 out of 5
Not enough food for breakfast on saturday morning. Busy holiday weekend maybe should have had more help.

Posted by on Sep 8, 2019

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4 out of 5

Posted by on Jul 29, 2019

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About the Best Western Plus Killeen/Fort Hood Hotel & Suites

Location 2709 Cunningham Road, Killeen, TX 76542

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Killeen/Fort Hood Hotel & Suites offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2500 square feet (232 square meters). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Killeen/Fort Hood Hotel & Suites. Free self parking is available. A complete renovation of Best Western Plus Killeen/Fort Hood Hotel & Suites was completed in May 2018. This 3-star Killeen hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Best Western Plus Killeen/Fort Hood Hotel & Suites offers 93 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Killeen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Killeen
  • Rodeway Inn Hotel Killeen
  • Comfort Hotel Killeen
  • Rodeway Inn Killeen
  • Killeen Suites Hotel
  • Best Western Plus Killeen/Fort Hood Hotel & Suites Hotel
  • Best Western Plus Killeen/Fort Hood Hotel & Suites Killeen
  • Best Western Plus Killeen/Fort Hood Hotel & Suites Hotel Killeen

You should know

  • Best Western Plus Killeen/Fort Hood Hotel & Suites offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9 AM to 10 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.