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4.3 out of 5

"Excellent service. Clean room. Did not have any issues when checking in. " More

By a verified traveler on Fri 11 Sep 2020

Hotel Description

3.5-star guestrooms with free WiFi

In Killeen

Within 3 miles (5 km) of this Killeen hotel, you'll find Killeen Mall and Vive Les Arts Theatre. Killeen Civic and Conference Center and Stonetree Golf Club are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 160 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Microwaves, coffee/tea makers, and free local calls are also available.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite 2 Queen with Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite 1 King with Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed with Sleeper Sofa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Shilo Inn Suites Hotel - Killeen ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shilo Inn Suites Hotel - Killeen

Everyone (14) Business (1) Couples (2) Family (12)
4 out of 5
Excellent service. Clean room. Did not have any issues when checking in.

Posted by , from Killeen , Tx on Sep 11, 2020

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Comment from Hotel Management

Oct 20, 2020 by LJ

Thank you Brenda for taking the time to write this awesome review and for staying with us! We value your feedback and hope to see you again on your next trip!

5 out of 5
Nice hotel, at a great rate. Friendly staff. We plan to stay here again.

Posted by on Aug 31, 2020

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Comment from Hotel Management

Oct 20, 2020 by LJ

Thank you for staying with us! We value your feedback!

5 out of 5
Clean and quiet...staff was helpful and resourceful.

Posted by on Jun 2, 2020

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3 out of 5
There were no towels in the room after checking in. Asked for more and never got a complete set of towels. Noticed many people asking for towels.

Posted by , from Killeen Texas on Mar 8, 2020

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5 out of 5
Nice rooms, friendly staff and location that is convenient to meetings and attractions

Posted by on Nov 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by Restrictions

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great price, location, and facilities (pool, exercise rm, etc). Carpet was pretty worn but staff was excellent as was cleanliness of my room. Thanks.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Dec 27, 2019 by Restrictions

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Hotel was a nice place , clean and comfortable , we had a issue with the people above us with loud noise and I called the front desk and they handled the situation and was able to get a good nights sleep afterwards.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 3, 2019 by LJ

Thank you for staying at the Shilo Inns Killeen hotel! We hope to see you again on your next trip!

3 out of 5
Pillows were extremely small. Bed was hard. Coffee amenatees were old and funky. Walls are thin.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 3, 2019 by Linda

Thank you for your honest feedback! We do value your feedback like yours to make the necessary improvements.

5 out of 5
The hotel was extremely nice. We enjoyed our stay very much. We were there visiting family she we will stay at the Shiloh Inn again.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by BTaylor

Thank you for sharing your positive experience. We truly value each and every guest that stays with us. We look forward to seeing you all in the future.

4 out of 5
People were friendly coffee was to be available 24 hrs , majority of time it was empty bar hrs were not great although the service and happy hour were very good

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jul 30, 2019 by BTaylor

We value your feedback and are excited to hear you had an overall pleasurable experience. All other concerns will be addressed accordingly. We look forward to seeing you again in the future.

About the Shilo Inn Suites Hotel - Killeen

Location 3701 S W S Young Dr, Killeen, TX 76542

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Shilo Inn Suites Hotel - Killeen offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Shilo Inn Suites Hotel - Killeen. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Killeen hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Killeen, TX (GRK-Killeen-Fort Hood Regional) (15.9 km / 9.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Shilo Inn Suites Hotel - Killeen offers 160 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Killeen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Shilo Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17 per stay.

Pet Policy

  • Pets: USD 15 per accommodation, per night, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shilo Suites Killeen Killeen
  • Shilo Inn Suites Hotel
  • Shilo Inn Suites Hotel Killeen
  • Shilo Inn Suites Killeen
  • Killeen Shilo Inn
  • Shilo Hotel Killeen
  • Shilo Inn Killeen
  • Shilo Inn Suites Hotel - Killeen Hotel
  • Shilo Inn Suites Hotel - Killeen Killeen
  • Shilo Inn Suites Hotel - Killeen Hotel Killeen

You should know

  • Shilo Inn Suites Hotel - Killeen offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.