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4.5 out of 5

"needs to have a large shower matt, the floors in bathroom are slick as glass when wet. " More

By a verified traveler on Thu 04 Jun 2020

Hotel Description

Hotel near Katy Mills Mall in Katy

In shopping district

You'll be within half a mile (1 km) of Typhoon Texas and 2 miles (3 km) of Katy Mills Mall with a stay here. Memorial Hermann Katy Hospital and Fresenius Medical Care at Memorial Hermann Katy Hospital are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 88 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$74* Per night/room Aug 5 - Aug 6

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites at Katy Mills ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites at Katy Mills

Everyone (9) Couples (1) Family (1)
5 out of 5
needs to have a large shower matt, the floors in bathroom are slick as glass when wet.

Posted by on Jun 4, 2020

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Comment from Hotel Management

Jun 5, 2020 by Comfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

5 out of 5
The cleanliness of this facility is second to none. I really enjoyed my stay

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Comfort Suites

Dear Ade, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

4 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Tariq

thank you staying with us Management

5 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 30, 2019 by Comfort Suites

Thank you for taking the time to fill out our online survey with such positive feedback! Kind regards,

5 out of 5
I dont have 50 characters of commentary. We stayed a night.

Posted by on Apr 4, 2019

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Comment from Hotel Management

May 1, 2019 by Comfort Suites Katy

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, General Manager

5 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 29, 2019 by Comfort Suites.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5 out of 5

Great hotel

Pros: Free wifi and breakfast
Location: it was located to a lot of great dinner and lunch places.
Was a quiet hotel, and was located in a central spot to make it easy to WALK to dinner and other places.

Posted by , from Texas on Jun 14, 2017

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4 out of 5
Pros: Cleanliness and quiet.
Cons: Housekeeping should have checked the AC when servicing the room. Usually rooms are too cold when we arrive indicating that Housekeeping used the AC.
We arrived late about 9 pm and after getting in bed discovered that we needed the AC on or at least the fan.....there was no response to any of the buttons on the unit. Too late to change rooms so we suffered through.....to hot to sleep well. I'm sure this is an anomaly because the hotel looked new or recently refurbished. Breakfast was so..so. Overall, we had a satisfactory stay. Next time I will check the AC when I walk in the room.

Posted by , from Garland, TX on Dec 27, 2016

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2 out of 5

MOLD ON PILLOW!!!!!

Location: GREAT LOCATION!!!!
WE FOUND MOLD ON A PILLOW ON THE SECOND DAY OF OUR STAY. THE MANAGER SAID THAT IT LOOKED LIKE A GRASS STAIN. IF HOUSE CLEANING CHANGED THE BEDDING, HOW DID WE FIND THAT????? NO DISCOUNT WAS GIVEN!!!!!!

Posted by on Jan 19, 2016

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5 out of 5

Nice hotel close to shopping, movies and food.

Second stay here. Love the suite concept as couch & chair allows comfortable TV viewing. Also like electrical connections for easy recharge of phones and tablets. Wonderful place to stay. Would highly recommend.

Posted by , from N on Dec 28, 2015

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About the Comfort Suites at Katy Mills

Location 25115 Katy Fwy, Katy, TX 77494

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites at Katy Mills offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Comfort Suites at Katy Mills also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Katy hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (67.6 km / 42 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites at Katy Mills offers 88 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Katy Mills
  • Comfort Suites Katy Mills
  • Katy Mills Comfort Suites
  • Comfort Suites Katy Mills Hotel
  • Comfort Suites at Katy Mills Katy
  • Comfort Suites at Katy Mills Hotel
  • Comfort Suites at Katy Mills Hotel Katy

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.