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Kanaloa at Kona by Castle

3-star property
78-261 Manukai Street, Kailua-Kona, HI 1-855-201-7819

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3.0 out of 5
See all 4 Travelocity Reviews

"Nice place, roomy. But no ac and be aware of hidden fees/charges. " More

By a verified traveler on Tue 19 Nov 2019

Points Of Interest

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Hotel Description

3-star aparthotel near Kahalu'u Beach Park

Oceanside stay

Within 3 miles (5 km) of this aparthotel, you'll find Kahalu'u Beach Park and Magic Sands Beach. Also, Keauhou Bay Beach is within half a mile (1 km) and Haleo Luau is within 2 miles (3 km).

3 outdoor pools

3 outdoor pools, 2 outdoor tennis courts, and a spa tub are all featured at this smoke-free aparthotel. Guests will appreciate free perks like free self parking and WiFi in public areas. You'll appreciate the area shuttle, business center, and terrace.

Free WiFi, kitchens

The 42 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and TVs with cable channels. Patios, living rooms, and dining areas are also available. Housekeeping is available on request.

1 Bedroom Fairway View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

2 Bedroom Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

2 Bedroom Ocean View with Loft

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

1 Bedroom Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Fairway View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Kanaloa at Kona by Castle ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Kanaloa at Kona by Castle

Everyone (1) Family (3)
3 out of 5
Nice place, roomy. But no ac and be aware of hidden fees/charges.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by Kanaloa at Kona Front Desk

Aloha, I am sorry that you were unaware of the cleaning fees on your reservation. It is disclosed on the web site when you initially booked your reservation. Units are individually owned and may or may not come with AC. Please let us know in the notes that you need a unit equipped with AC and we will arrange that for you. We do hope that you will come and see us again for your next visit to Hawaii Island.

3 out of 5
The property was a quiet area, south of Alii, so close the the local beaches. There was some on-going maintenance, palm trees,and the property need some maintenance.

Posted by , from South Bay on Jul 2, 2019

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2 out of 5
The property is in a nice location and, if you are ocean side, has a nice view of the sunset. However, there are many downsides. I don't know which side had the disconnect but after receiving a confirmation from travelocity the check in desk did not have our reservation. They had to call a central number to confirm I had paid and then had to find a unit that was clean. I did not receive the type of unit I had paid for -- it was a downgrade. The property charges a ridiculous amount of money as a "cleaning" fee -- $160. This charge was on travelocity but the property also charges a nightly fee for air conditioning! The air conditioning fee was not on travelocity. You don't have to use air conditioning but these are condos that only have windows on one side you aren't getting a cross breeze. The unit we received was marginal at best. Most of the furniture was torn. There was a dead cockroach in the bathtub. Several lights didn't work. Overall this was a very poor experience! The property is in a nice location but with all the extra fees I will not go back.

Posted by on Apr 25, 2019

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4 out of 5

We enjoyed staying here

Pros: Don't miss the pool that overlooks the ocean! It was so pretty!
Location: We got in late so we didn't get a lot of information as we arrived. Without help, it was hard to find the nearby restaurants that first night.
Our condo was even better than we expected. The people who worked there were very nice and helpful. We felt safe and everything was very clean. It is good to know that there was no air conditioning, but it wasn't a problem for us. There were ceiling fans and a breeze outside.

Posted by on Apr 24, 2016

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About the Kanaloa at Kona by Castle

Location 78-261 Manukai Street, Kailua-Kona, HI 96740

Property Features

As a guest of Kanaloa at Kona by Castle, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. Public spaces have free WiFi. A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at Kanaloa at Kona by Castle. Free self parking is available. This 3-star Kailua-Kona aparthotel is smoke free.

  • 42 guestrooms or units
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kona, HI (KOA-Kona Intl. Airport (KOA) (24 km / 14.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Kanaloa at Kona by Castle offers 42 accommodations with coffee/tea makers and irons/ironing boards. Rooms open to patios. Accommodations offer separate living rooms. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Private patio
  • Dining room
  • Living room
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD $30 per night.
  • Cribs (infant beds) are available for USD $20 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 72 hours
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per stay. This fee does not apply to children under 17 years of age.
  • Cleaning fee: USD 345 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 155 for 1-bedroom units, USD 225 for 2-bedroom units and USD 245 for 2-bedroom with Loft units, valid for stays of 1-9 nights; USD 215 for 1-bedroom units, USD 280 for 2-bedroom units and USD 345 for 2-bedroom with Loft units, valid for stays of 10 nights or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping fees vary based on length of stay and unit size
  • Air conditioning fee: USD 30.00 per night
  • Crib (infant bed) fee: USD $20 per night
  • Rollaway bed fee: USD $30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kanaloa Kona Castle Condo Kailua-Kona
  • Kanaloa Kona Castle Condo
  • Kanaloa Kona Castle Kailua-Kona
  • Kanaloa Kona Castle
  • Kanaloa At Kona By Kailua Kona
  • Kanaloa at Kona by Castle Aparthotel
  • Kanaloa at Kona by Castle Kailua-Kona
  • Kanaloa at Kona by Castle Aparthotel Kailua-Kona
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.