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Best Western Joliet Inn & Suites

2.5 star property
Enjoy free breakfast at this Joliet hotel

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Free daily full breakfast
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4380 Enterprise Drive, Joliet, IL, 60431
  • Joliet Junior College
    ‪3 min drive‬
  • Hollywood Casino Joliet
    ‪8 min drive‬
  • Harrah's Casino
    ‪12 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 348 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Joliet

In suburbs.Within 2 miles (3 km) of this Joliet hotel, you'll find West Shore Park and Shorewood-Troy Public Library. Ca Crest Park and Country West Park are also within 3 miles (5 km).

What's nearby

  • Joliet Junior College - 3 min drive - 1.8 miles
  • Westfield Louis Joliet Shopping Mall - 7 min drive - 5.2 miles
  • Hollywood Casino Joliet - 8 min drive - 6.7 miles
  • Harrah's Casino - 12 min drive - 6.4 miles
  • Route 66 Raceway - 17 min drive - 14.1 miles

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Noodles & Company - ‬3 min drive

About this property

Best Western Joliet Inn & Suites

Enjoy free breakfast at this Joliet hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

How close is Best Western Joliet Inn & Suites to the airport?

Best Western Joliet Inn & Suites is 31.4 mi (48-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Joliet Inn & Suites?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Joliet Inn & Suites on Jul 22, 2025 start from $88.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Joliet Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Joliet Inn & Suites.

Does Best Western Joliet Inn & Suites offer free breakfast?

Best Western Joliet Inn & Suites offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Joliet Inn & Suites?

No, there is no casino at this hotel, but Empress River Casino (8-min drive) and Hollywood Casino Joliet (9-min drive) are nearby.

What time is check-in at Best Western Joliet Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Joliet Inn & Suites?

This hotel offers free self parking.

Does Best Western Joliet Inn & Suites have a pool?

Best Western Joliet Inn & Suites features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Best Western Joliet Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Joliet Inn & Suites to downtown Joliet?

Best Western Joliet Inn & Suites is 5.5 mi away from Joliet.

Best Western Joliet Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 106 reviews
Rating 8 - Good. 32 out of 106 reviews
Rating 6 - Okay. 12 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my stay was great. However, the hotel states that there are enforced quiet hours but they were definitely not enforced. The rooms around me were screaming and yelling in the hallways until close to 3AM and no one stopped them
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much
Stayed 3 nights in Apr 2025

10/10 Excellent

Anali

Liked: Staff & service, room comfort
The toilet stopped working at the first flush, but besides that the room was decent
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was patient and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 2 nights in Apr 2025

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not Return

We were in town to see family and wanted a hotel with a pool to relax in. Immediately after check-in, we got changed and went to the pool. The pool room smelled strange. There were giant balls of hair floating in the pool and it did not seem like the filters were on. I used a skimmer to collect the hair but would not use my hands to get it all in the garbage. The walls of the pool had a dark scum on them. My 9 year old saw people's names carved in the scum on the tiles. We stayed in like 15 minutes then were so grossed out we left. I reported the condition to the desk. We changed for bed after returning and found the TV did not work. We noticed a cord hanging down. We did not see an easy way to putting it in to the wall mounted tv so we called the desk. The first thing he said was accused us of pulling it out. We absolutely did not. After about 30 minutes and him try, the staffer got it to work. Ready for bed and the room was hot. We had not seen a thermostat and had not touched the wall unit yet. We tried to get it going. It powered up but did not seem to stay on. We had to push the circuit button on the plug a few times to get air moving. It seemed to fail in the middle of the night with us trying to figure out how to make it work at 3 am in a hot room. Breakfast in the morning was lackluster. The automatic pancake machine did not really work without staff coming and poking it. The hot food was not very hot. Best Westerns usually are better quality but not this one
Stayed 1 night in Mar 2025

6/10 Okay

Ramiz

Stayed 2 nights in Mar 2025

10/10 Excellent

Cashamonet

Stayed 2 nights in Mar 2025

4/10 Poor

Sergei, Sound Beach

Traveled with family
Disliked: Staff & service, property conditions & facilities
Unfrendly, inefficent receptionist. Very loud bathroom fan that long need replacement
Stayed 1 night in Mar 2025

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was good except the bed, it was very springy and uncomfortable. Other than the bed, it was very clean and the staff were very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Svetlana

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay, no notes :)
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Stayed 7 nights in Feb 2025

10/10 Excellent

Margaret

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

8/10 Good

Jameria

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Maria do Sol

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff is unprepared to a quality service to happy costumers, the facilities are not so clean as it could be, the area has nothing to offer but a McDonalds a few minutes away, but the hotel is good in terms of structure, so could do a lot better.
Stayed 19 nights in Jan 2025