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"Breakfast wasn't impressive by any means. Larger coffee cups would be a nice option too. And more space for seating, tables are too large for the ro ... " More

By a verified traveler on Mon 09 Sep 2019

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Hotel Description

Hotel near Joliet Junior College in Joliet

In suburbs

You'll find Joliet Junior College and Complete Family Healthcare within 3 miles (5 km) of this hotel. Hollywood Casino Joliet and Harrah's Casino are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer premium bedding and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Dec 12 - Dec 13

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Joliet Inn & Suites ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Joliet Inn & Suites

Everyone (5) Couples (2) Family (3)
2 out of 5
The fridge was not cleaned and the room was not closed off to noise. Light and noises came through the door all night long so we did not get much sleep. I will never go there again.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Roy

Thank you for your feedback and apologies for any inconvenience you had due to noise. We will definitely talk to the concerned staff regarding cleaning and make sure this does not happen again.

4 out of 5
Breakfast wasn't impressive by any means. Larger coffee cups would be a nice option too. And more space for seating, tables are too large for the room and make it feel crowded. We ate in our room.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 11, 2019 by Roy

Hi, Very sorry to hear that you did not like the breakfast. Our coffee cups are 10oz in size and unfortunately cannot be any bigger as per the standard policies but we do serve coffee 24hrs and we open seating in our meeting room for breakfast on busy days . Apologies for all your inconvenience.

4 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by Roy

Thank you for staying with us.

3 out of 5
Despite being near the interstate, it was quiet. Clean common areas.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Roy

Thank you for your compliments and staying with us. Do visit again.

3 out of 5
No Soap in shower, air conditioner was really noisy and the faucet in the sink was reversed. Room 300 could use a little tlc. On the flip bed was nice a comfy.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 25, 2019 by Roy.

Apologies for all the inconvenience. We do have soap and shampoo dispensers in the room which we refill every time and could have been taken care if it was reported to the front desk,Thank you for staying with us.

4 out of 5
Good location, good restaurants nearby. Breakfast was ok, room to small for the amount of people trying to get food. Great staff and very helpful. Would stay again.

Posted by , from Uk on Jul 24, 2018

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Comment from Hotel Management

Jul 31, 2018 by Jay

We Thank you for staying at our hotel and accept out sincere apology if we did not exceed your expectations and we are trying hard to get better in all areas . Thank you

5 out of 5

Staff was very professional.

Staff was very professional and competent. Faculty was clean, in good repair, and nicely decorated.

Posted by , from New Hampshire on May 24, 2018

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2 out of 5

Was this a by the hour hotel?

The carpet had strings pulled out and stained all over. There we absolutely no frills for the price I paid and it was in the middle of nowhere. I really felt this was a by the hour hotel.

Posted by on May 3, 2018

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4 out of 5

May 2016

Meets basic comfort needs. Would not count on breakfast. Very low quality. Hot foods cold and "rubbery". Limited variety of cereals. No yogurt offerings.

Posted by on May 30, 2016

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5 out of 5

Hotel was great, fit our need for the right price.

Pros: Free breakfast, Free Internet, Quiet
Hotel was great at the right price, had pool for the kids to enjoy. We were able to get a quick breakfast each morning before starting our day.

Posted by , from Wentzville, Mo, USA on Dec 13, 2012

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About the Best Western Joliet Inn & Suites

Location 4380 Enterprise Drive, Joliet, IL 60431

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 625 square feet (58 square meters). An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Joliet hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1999
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Joliet Gateway Center (9.4 km / 5.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Joliet Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Cash deposit required
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Joliet
  • BEST WESTERN Joliet Inn
  • Joliet BEST WESTERN
  • Best Western Joliet Hotel Joliet
  • Best Western Joliet Inn And Suites
  • Best Joliet & Suites Joliet
  • Best Western Joliet Inn & Suites Hotel
  • Best Western Joliet Inn & Suites Joliet
  • Best Western Joliet Inn & Suites Hotel Joliet

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.