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4.0 out of 5

"Quick stay. Good room! " More

By a verified traveler on Tue 26 Sep 2023

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Hotel Description

Enjoy free breakfast at this Joliet hotel

In suburbs

Within 2 miles (3 km) of this Joliet hotel, you'll find West Shore Park and Shorewood-Troy Public Library. Ca Crest Park and Country West Park are also within 3 miles (5 km).

Free perks

An indoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like full breakfast and WiFi in public areas. A 24-hour business center, a terrace, and express check-in are also on offer.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room May 5 - May 6

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Joliet Inn & Suites ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Joliet Inn & Suites

Everyone (8) Couples (4) Family (4)
4 out of 5
Quick stay. Good room!

Posted by on Sep 26, 2023

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Comment from Hotel Management

Sep 26, 2023 by Roy

Thank you for staying with us.

5 out of 5
The staff was great

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jun 18, 2023 by Roy

Guest like you make us Great! Cheers!!

5 out of 5
Clean and the staff are great

Posted by on Jun 16, 2023

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Comment from Hotel Management

Jun 16, 2023 by Roy

Thank you so much for your rating and staying with us.

5 out of 5
Good check in. Initial impression of room is good so far.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 5, 2023 by Roy

Thank you for your feedback and staying with us.

5 out of 5
Clean and new.

Posted by , from West Valley City on Jun 19, 2022

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Comment from Hotel Management

Jun 19, 2022 by Roy

Thank you for your kind words, we are pleased to know that you were happy with your stay. Please do visit us again.

5 out of 5
Room was very clean and comfortable. I didn't use the pool area. Breakfast was meager but adequate. Staff was excellent.

Posted by , from MANKATO on May 10, 2022

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Comment from Hotel Management

May 12, 2022 by Roy

Thank you so much for staying with us and your comments.

2 out of 5
The fridge was not cleaned and the room was not closed off to noise. Light and noises came through the door all night long so we did not get much sleep. I will never go there again.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Roy

Thank you for your feedback and apologies for any inconvenience you had due to noise. We will definitely talk to the concerned staff regarding cleaning and make sure this does not happen again.

4 out of 5
Breakfast wasn't impressive by any means. Larger coffee cups would be a nice option too. And more space for seating, tables are too large for the room and make it feel crowded. We ate in our room.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 11, 2019 by Roy

Hi, Very sorry to hear that you did not like the breakfast. Our coffee cups are 10oz in size and unfortunately cannot be any bigger as per the standard policies but we do serve coffee 24hrs and we open seating in our meeting room for breakfast on busy days . Apologies for all your inconvenience.

4 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by Roy

Thank you for staying with us.

3 out of 5
Despite being near the interstate, it was quiet. Clean common areas.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Roy

Thank you for your compliments and staying with us. Do visit again.

About the Best Western Joliet Inn & Suites

Location 4380 Enterprise Drive, Joliet, IL 60431

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. An indoor pool, a terrace, and a vending machine are also featured at Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Joliet hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Joliet Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Cash deposit required
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Joliet
  • BEST WESTERN Joliet Inn
  • Joliet BEST WESTERN
  • Best Western Joliet Hotel Joliet
  • Best Western Joliet Inn And Suites
  • Best Joliet & Suites Joliet
  • Best Western Joliet Inn & Suites Hotel
  • Best Western Joliet Inn & Suites Joliet
  • Best Western Joliet Inn & Suites Hotel Joliet

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.