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4.2 out of 5

"This place is great. It was very impressive. We were traveling with an open trailer and a bit of security in the back would have been a plus. " More

By a verified traveler on Sat 12 Jun 2021

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Hotel Description

3.5-star hotel near Joliet Junior College

In Joliet

You'll find Joliet Junior College and Hollywood Casino Joliet within 3 miles (5 km) of this Joliet hotel. Also, Empress River Casino is within 3 miles (5 km) and Harrah's Casino is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Jan 21 - Jan 22

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobility Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn & Suites - Joliet Southwest, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn & Suites - Joliet Southwest, an IHG Hotel

Everyone (3) Couples (3) Family (4)
5 out of 5
This place is great. It was very impressive. We were traveling with an open trailer and a bit of security in the back would have been a plus.

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Kim H. -Operations Manager

Thank you so much for staying! We appreciate you taking the time to complete your survey. We hope to see you again soon throughout your travels!

5 out of 5
Was a beautiful facility

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jul 12, 2021 by Kim H. -Operations Manager

Thank you so much for staying! We appreciate you taking the time to complete your survey. We hope to see you again soon throughout your travels!

2 out of 5
The hotel restaurant was just bed, food, drinks and staff. They need to revamp everything starting with management. I can understand one thing going bad but it was everything. It all starts with management right?

Posted by on Apr 26, 2021

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5 out of 5

Posted by on Mar 14, 2021

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5 out of 5

Posted by on Sep 7, 2020

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4 out of 5
When we asked where breakfast was, the answer was "we dont have breakfast." Do we asked what do we use these? They said the restaurant. Need to be more service oriented in answering questions. Place was clean, nice, new.

Posted by on Sep 24, 2019

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1 out of 5
The restaurant was understaffed and poorly maintained. Spoke with restaurant manager and was told to expect a change to our bill at check out. Upon check out, nothing was noted. Other than the restaurant our stay was pleasant. The restaurant did not maintain the breakfast buffet. When ordering off the menu our kids had to wait an additional 30 mins for biscuits & gravy and two eggs. This wasn't the first time this occured.

Posted by on Aug 12, 2019

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5 out of 5
The room was clean, quiet and very nice. The bed was so comfortable, with the softest sheets. We both slept as well as if we were at home!

Posted by on Jul 15, 2019

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5 out of 5
Clean, friendly and food was great Nice outdoor area looking over a pond was relaxing

Posted by on Jul 13, 2019

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5 out of 5
We loved the cleanliness and decor of the hotel. All of the amenities were operational. Usually there is an ice machine somewhere on each floor but we had to go downstairs for ice. Otherwise, we plan to return on another occasion.

Posted by on May 11, 2019

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About the Holiday Inn & Suites - Joliet Southwest, an IHG Hotel

Location 1471 Rock Creek Blvd, Joliet, IL 60431

Property Features

As a guest of Holiday Inn & Suites - Joliet Southwest, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn & Suites - Joliet Southwest, an IHG Hotel. Free self parking is available. This 3.5-star Joliet hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn & Suites - Joliet Southwest, an IHG Hotel offers 120 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Holiday Inn & Suites - Joliet Southwest, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Joliet Southwest Hotel
  • Holiday Inn Joliet Southwest
  • Holiday Inn Suites Joliet Southwest
  • Holiday Inn & Suites - Joliet Southwest, an IHG Hotel Hotel
  • Holiday Inn & Suites - Joliet Southwest, an IHG Hotel Joliet

You should know

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.