Book Hotels in Jalpaiguri

"Great experience "

"The staff was excellent and very responsive "

"We chose this hotel for its colonial history and it mef all our expectations. We had dinner in their restaurant, and although the place was quiet (only one other table was occupied) the food was delicious and the service was excellent."

"We very much enjoyed our stay at the Elgin Hotel. Our deluxe room was spacious, clean and comfortable. It also had a nice view. We loved the Victorian style of the main building where the reception, bar, lounge and library are located. All the rooms including the dining room were tastefully decorated. The antique furniture and the artifacts take you back to the colonial times. The food served in the restaurant was tasteful. What made the dining experience special was the excellent quality of service of the restaurant staff. They were extremely polite. highly efficient and attentive. Unfortunately, we encountered one problem in the bathroom. The refuse was leaking in from the bathroom next door which was certainly a very unpleasant experience. When we complained about this, the hotel front desk staff immediately shifted us to another room which was next door. The staff not only apologized several times for our inconvenience but they also made sure that we got shifted to another room immediately. All in all, we had a very nice stay."

"Need to improve "

"M a regular at ur hotel n had a really pleasant experience. The hotel is spotless, n the staff were incredibly friendly n welcoming throughout our stay. The room was comfortable, n all the amenities were well-maintained. That said, I do feel that the pricing is on the higher side. As a regular customer who enjoys staying here, I was hoping for a bit of a reward or discount for returning. It would be great to see some sort of loyalty program or special rate for returning guests to make it more appealing to keep coming back. Overall, it’s a great hotel, but a little more consideration for loyal customers would definitely be appreciated. Best regards, 🇧🇹"