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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

2.5 star property
Enjoy free breakfast at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Exterior
Exterior
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

View in a map
1923 S Jackson St, Jacksonville, TX, 75766
  • Lake Jacksonville
    ‪2 min drive‬
  • UT Health Jacksonville
    ‪4 min drive‬
  • Tomato Bowl Stadium
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(13 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jacksonville

In Jacksonville .You'll be within half a mile (1 km) of Nichols Green Park and 2 miles (3 km) of Lake Jacksonville with a stay here. Bolton Park and UT Health Jacksonville are also within 3 miles (5 km).

What's nearby

  • Nichols Green Park - 10 min walk - 0.6 miles
  • Lake Jacksonville - 2 min drive - 1.2 miles
  • Bolton Park - 3 min drive - 2.1 miles
  • UT Health Jacksonville - 4 min drive - 2.3 miles
  • Tomato Bowl Stadium - 4 min drive - 2.6 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Beverly's Country Cafe - ‬11 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Enjoy free breakfast at this Jacksonville hotel
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers 65 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

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  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 637 reviews
$89 nightly
The price is $103
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to the airport?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 38.3 mi (44-min drive) away from the Tyler, TX (TYR-Pounds Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on Sep 7, 2025 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to downtown Jacksonville?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 2 mi away from Jacksonville.

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 644 reviews
Rating 8 - Good. 155 out of 644 reviews
Rating 6 - Okay. 48 out of 644 reviews
Rating 4 - Poor. 24 out of 644 reviews
Rating 2 - Terrible. 24 out of 644 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Room was very spacious! Everything very clean. Staff was super nice!
Stayed 2 nights in Jun 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet. Friendly staff
Stayed 1 night in May 2025

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

AMANDA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, staff was helpful and friendly. Breakfast was great
Stayed 2 nights in May 2025

8/10 Good

Kevin B

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Influx do to upgrade work ongoing, but clean and neat despite the construction.
Stayed 1 night in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern renovations, staff & very close to Christus Mother Frances hospital is 5 stars for the hotel. Guests letting their room doors slam & t.v. playing late at night was disturbing, however, I was too tired to request a new room. I suggest bringing ear plugs & a white noise app.
Stayed 1 night in May 2025

4/10 Poor

Brenna

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property has really gone down hill since I last visited. The beds are terrible and not comfortable. They were already knocking at 9 am, 3 hours before check out, when I was still sleeping so I felt rushed out. To add to it, I was also trying to pack and load my items and I come back and there is already someone IN the room, with items I still had in there. I never told them I was checked out so it was very frustrating coming back to someone in there when I was still trying to pack. The breakfast looked unappatising and it was the same menu all weekend. This was always my go to hotel in Jacksonville but not anymore unfortunately.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

It is what it is…

Overall this was a good stay. The place is looking dated and my room was musty smelling. However, it was very quiet and I slept well.
Stayed 1 night in May 2025

10/10 Excellent

Jose O

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Apr 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retiree getaway

Breakfast was sparse - however the staff seemed attentive and very polite The bed was a bit too firm for our taste - The hotel was clean , smelled great and seemed like a brand new property, although construction was happening.
Stayed 1 night in Apr 2025

10/10 Excellent

TERI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

KATALIN, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
We pretty much liked everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

LynDee

Stayed 1 night in Apr 2025

4/10 Poor

Forrest

Business traveler, Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Be sure and have them tell you about the deposit they take out AFTER you pay for your room! I was assured by the manager that I receive back as soon as I checked out. I still have not received. I called to ask about it, and was informed it would be returned 5 to 7 business days later
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Very new and clean
Stayed 1 night in Apr 2025

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Renovating Hotel - you should be told

Hotel is renovating it looks like dining area and pool area. The hotel had construction everywhere. The room was fine, but breakfast was very lacking.
Stayed 1 night in Mar 2025

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Mar 2025

8/10 Good

Judy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Construction Updates

The lobby and other areas are under construction. It will be beautiful in a couple of weeks. The room was clean and comfy. The smell from the construction was really strong and gave me a headache. The construction people took up most of the parking lot. Once you get a spot you better not leave. BUT as I stated....in a couple of weeks all will be wonderful.
Stayed 2 nights in Mar 2025

8/10 Good

Balaji

Stayed 1 night in Mar 2025