BridgePointe Hotel & Marina

2-star property
101 Howell Rd, New Bern, NC 1-855-201-7819

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3.1 out of 5
See all 13 Travelocity Reviews

"I generally stay here about once per month. The hotel meets my needs and is conveniently located as well as reasonably priced. " More

By a verified traveler on Mon 09 Jan 2017

Points Of Interest

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Hotel Description

New Bern guestrooms with free WiFi

On river

You'll find New Bern-Craven County Convention & Visitors Center and Isaac Taylor Garden within a 15-minute walk of this New Bern hotel. Pepsi Museum and North Carolina History Center at Tryon Palace are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110 per night

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Handicap Room 1 King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Room Suite 1 King Bed Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

BridgePointe Hotel & Marina ratings based on 13 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for BridgePointe Hotel & Marina

Everyone (10) Family (3)
1 out of 5
The first concern was that there was no night supervisor or manager on duty to address my concerns. My concerns were that the first room I was assigned to on the 3rd floor, had multiple stains on the walls, carpet, ceiling, and bedding and the chair and ottoman was severely stained and dirty. This room also had dried dirt and soap scum in the corners of the tub and the floor of tub was dark grey with dirt buildup. The floor of the tub looked very dingy, dirty and unclean. Upon leaving this room I also reported to staff that there was a black spider dangling from a web attached to the lamp shade on the left hand side of the bed. I requested and was moved to a second room on the 4th floor. Unfortunately this room had many of the same issues, as well as what appeared to possible be mold near the top and alone the side of the air conditioner unit. The black mold had also grown onto the bottom of a small arear of the curtain which touched the top of the air conditioner. I found a build up dust, lint and hair on top of the box spring mattress at the top where the mattress meets the wall. The housing for the toilet tissue was completely rusted out! Due the late hour of the evening and not having a manager to talk to, I ended up requesting a clean sheet, and laying directly on top of that sheet at the foot of the bed, using my sweater coat to cover myself. I did not used the tub due its appearance of being dirty and dingy and having dried up soap scum present.

Posted by on Feb 9, 2019

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1 out of 5
The first concern was that there was no night supervisor or manager on duty to address my concerns. My concerns were that the first room I was assigned to on the 3rd floor, had multiple stains on the walls, carpet, ceiling, and bedding and the chair and ottoman was severely stained and dirty. This room also had dried dirt and soap scum in the corners of the tub and the floor of tub was dark grey with dirt buildup. The floor of the tub looked very dingy, dirty and unclean. Upon leaving this room I also reported to staff that there was a black spider dangling from a web attached to the lamp shade on the left hand side of the bed. I requested and was moved to a second room on the 4th floor. Unfortunately this room had many of the same issues, as well as what appeared to possible be mold near the top and alone the side of the air conditioner unit. The black mold had also grown onto the bottom of a small arear of the curtain which touched the top of the air conditioner. I found a build up dust, lint and hair on top of the box spring mattress at the top where the mattress meets the wall. The housing for the toilet tissue was completely rusted out! Due the late hour of the evening and not having a manager to talk to, I ended up requesting a clean sheet, and laying directly on top of that sheet at the foot of the bed, using my sweater coat to cover myself. I did not used the tub due its appearance of being dirty and dingy and having dried up soap scum present.

Posted by on Feb 9, 2019

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1 out of 5
The first concern was that there was no night supervisor or manager on duty to address my concerns. My concerns were that the first room I was assigned to on the 3rd floor, had multiple stains on the walls, carpet, ceiling, and bedding and the chair and ottoman was severely stained and dirty. This room also had dried dirt and soap scum in the corners of the tub and the floor of tub was dark grey with dirt buildup. The floor of the tub looked very dingy, dirty and unclean. Upon leaving this room I also reported to staff that there was a black spider dangling from a web attached to the lamp shade on the left hand side of the bed. I requested and was moved to a second room on the 4th floor. Unfortunately this room had many of the same issues, as well as what appeared to possible be mold near the top and alone the side of the air conditioner unit. The black mold had also grown onto the bottom of a small arear of the curtain which touched the top of the air conditioner. I found a build up dust, lint and hair on top of the box spring mattress at the top where the mattress meets the wall. The housing for the toilet tissue was completely rusted out! Due the late hour of the evening and not having a manager to talk to, I ended up requesting a clean sheet, and laying directly on top of that sheet at the foot of the bed, using my sweater coat to cover myself. I did not used the tub due its appearance of being dirty and dingy and having dried up soap scum present.

Posted by on Feb 9, 2019

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1 out of 5
The first concern was that there was no night supervisor or manager on duty to address my concerns. My concerns were that the first room had multiple stains on the walls, carpet, ceiling, and bedding. This room also had dried dirt and soap scum in the corners of the tub and the floor of tub was dark grey with dirt buildup. The looked very dingy dirty and unclean. I was moved to a second room and unfortunately this room had some of the same issues, as well as what appeared to possible be mold near the air conditioner unit and build up dust, lint and hair on top of the box spring mattress at the top where the mattress meets the wall. The housing for the toilet tissue was completely rusted out! Due the late hour of the evening and not having a manager to talk to, I ended up requesting a clean sheet, an laying directly on top of that sheet and used my sweater coat to cover myself. I did not used the tub due it being dirty.

Posted by on Feb 7, 2019

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3 out of 5
Was upset that hotel wouldnt refund 1 night because of my flight issues which travelocity was aware of and contacted hitel several times about.

Posted by on Nov 18, 2018

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4 out of 5
Very convenient, good location for New Bern and surrounding area.

Posted by , from Minneapolis, MN on Oct 30, 2018

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4 out of 5
This is a very nice place to stay in New Bern. My date and I stayed here over Labor Day weekend 2018. Everything is clean and the hotel staff (and, really, everyone else in New Bern) are welcoming and friendly. We liked the breakfast just fine. -- A tip: Go outside the breakfast room, on the marina side. There are tables there. You can enjoy your breakfast with a great view of the marina. -- This hotel is very close to everything you will want to see in historic / scenic New Bern. In my book, it's a very good value.

Posted by , from Raleigh, NC on Sep 10, 2018

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3 out of 5

Convenient to where I wanted to go

Pros: Friendly staff
Awakened at 4AM Saturday by a "water bug" climbing into my bed and into my Pajamas. Had to move to another room. Killed a roach on Sunday night in the new room. There's an issue here.

Posted by , from Pembroke Pines, Florida on Jun 15, 2017

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5 out of 5

Business Trip

I generally stay here about once per month. The hotel meets my needs and is conveniently located as well as reasonably priced.

Posted by , from D. on Jan 9, 2017

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Comment from Hotel Management

Jan 25, 2017 by Jennifer Michels

Thank you very much Eddie! We so glad to have you stay with us and we're grateful to have you return so often. We're extremely grateful for you taking your time to give us such a great review, it really does make a difference. It's wonderful to hear we meet your needs and that our location and price are what you're looking for as well. We can't wait to see you again next month!

4 out of 5

Great Locaton

Pros: Location and the quality of the hotel for the money.
Cons: No recommendations.
Location: Outback restaurant is within walking distance. Both downtown restaurants and shops are only a few minutes drive. A major shopping center is nearby.
This is an older hotel but it is located in a great location. Even though this is an older hotel it has been maintained very well. I stayed on the top floor in a king room. It was very quiet on this floor and for the money it was perfect for a weekend get away. It is very convenient to downtown restaurants and shops. The staff was very friendly and accommodating. There were great sunset views from my room. I will definitely stay here on my next visit to New Bern.

Posted by , from Charlotte, NC on Oct 3, 2016

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Comment from Hotel Management

Dec 8, 2016 by Jennifer Michels

Thank you so much Phil, we are very grateful for the wonderful rating and comments! We truly appreciate you taking your personal time to post. We work hard for everyone to have the same experience as you, finding a well maintained property with friendly and accommodating staff. We're thrilled you had time to enjoy the view from your room and can't wait for you to visit us again!

About the BridgePointe Hotel & Marina

Location 101 Howell Rd, New Bern, NC 28562

Property Features

BridgePointe Hotel & Marina offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly BridgePointe Hotel & Marina also features barbecue grills, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available. This New Bern hotel is smoke free.

  • 116 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: New Bern, NC (EWN-Craven Regional) (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

BridgePointe Hotel & Marina offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BridgePointe Hotel Marina
  • BridgePointe Hotel
  • BridgePointe Hotel New Bern
  • BridgePointe New Bern

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.