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"The room we were in was neither cleaned well nor maintained well, specially in the bathroom. The room is generally ok but with the lack of good clean ... " More

By a verified traveler on Mon 03 Oct 2022

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Hotel Description

Enjoy free breakfast at this New Bern hotel

Close to airport

You'll find New Bern-Craven County Convention & Visitors Center and New Bern Riverfront Convention Center within 3 miles (5 km) of this hotel. Union Point Park and Isaac Taylor Garden are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$112* Per night/room Oct 3 - Oct 4

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites New Bern near Cherry Point ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites New Bern near Cherry Point

Everyone (16) Couples (1) Family (6)
1 out of 5

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 15, 2023 by Talaya Petteway ~ Front Desk Supervisor

Dear Tawana,Thank you for reviewing your stay.

5 out of 5

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 26, 2023 by Talaya Petteway ~ Front Desk Supervisor

Dear Raynetta,Thank you for the positive review.

5 out of 5
Very good

Posted by on Apr 3, 2023

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Comment from Hotel Management

May 2, 2023 by Talaya Petteway ~ Front Desk Supervisor

Dear Theresa,Thank you for the positive review. Please keep our property in mind th enext time you are in the area.

3 out of 5
The room we were in was neither cleaned well nor maintained well, specially in the bathroom. The room is generally ok but with the lack of good cleaning and maintenance in the bathroom, one wonders about the rest. Its an odd location but ok. Would only stay again if the price was the lowest around and no one else was available.

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 11, 2022 by Talaya Petteway ~ Front Desk Supervisor

Dear Jeffrey,Thank you for reviewing your stay. I will be sharing your comments amongst staff members to improve the quality of stay of future guests.

5 out of 5

Posted by on Apr 6, 2022

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3 out of 5
The pool

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 15, 2021 by Talaya Petteway ~ Front Desk Supervisor

Thank you for reviewing your stay. We appreciate your feedback.

4 out of 5
The front lady, Angie is kind and efficient. She made the place better!!! Breakfast was very limited "DUE" to Covid, I think it is the WORSE excuse to have nothing good for breakfast!!! They need to Leave Covid behind, and focus on the customer satisfaction.

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 30, 2021 by Talaya Petteway ~ Front Desk Supervisor

Thank you for reviewing your stay at our hotel. Our breakfast menu has been modified to ensure the safety of our guest as well as staff.

3 out of 5

Posted by on Mar 18, 2020

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Comment from Hotel Management

Apr 8, 2020 by Rhonda E.

Thank you for making us aware of your stay. Your feedback is very important to us.

5 out of 5
Location and property breakfast was great. The room air handler functionality was good and quiet.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 18, 2020 by Talaya Petteway ~ Front Desk Supervisor

Thank you for your positive reveiw of your recent stay at our property. I'm glad to hear you enjoyed your time spent with us, especially the breakfast. Please visit us the next time you are in the area.

4 out of 5
A few maintenance issues that affected appearance - cracked bathroom sink, damaged floor tiles in elevator. For the most part very nice property. Breakfast was nice and staff kept items well stocked.

Posted by , from Charlottesville, VA on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Talaya Petteway ~ Front Desk Supervisor

Dear MJ, Thank you for reviewing you recent stay. I will passing your comments along to our maintenance staff to ensure these issues are taken care of. Please keep our hotel in mind the next time you visit the area.

About the Comfort Suites New Bern near Cherry Point

Location 1006 Old Cherry Point Rd, New Bern, NC 28560

Property Features

Comfort Suites New Bern near Cherry Point offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites New Bern near Cherry Point. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This New Bern hotel is smoke free.

  • 73 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: New Bern Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites New Bern near Cherry Point offers 73 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. 37-inch LED televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Hotel Names

  • Comfort Suites Hotel New Bern
  • Comfort Suites New Bern
  • Comfort Suites
  • Comfort Suites New Bern near Cherry Point Hotel
  • Comfort Suites New Bern near Cherry Point New Bern
  • Comfort Suites New Bern near Cherry Point Hotel New Bern

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.