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"Great staff - so helpful and friendly! And super location on the water. " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

3.5-star hotel perfect for exploring New Bern

City center stay

Within a 5-minute walk of the hotel, you'll find Pepsi Museum and North Carolina History Center at Tryon Palace. New Bern-Craven County Convention & Visitors Center and Isaac Taylor Garden are also within half a mile (1 km).

Marina, dining

A marina, a 24-hour fitness center, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and free train station pick-up.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 171 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and down comforters are also available.

One King Bed River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, One King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

One King Bed River View with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel New Bern Riverfront ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel New Bern Riverfront

Everyone (4)
4 out of 5

Great plac to stay!

Great staff - so helpful and friendly! And super location on the water.

Posted by on Jul 14, 2018

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1 out of 5

AWFUL! Spend your time and money somewhere else!

Was told that the check in hours were posted online incorrectly and to come back at check in; which was in 15 minutes. Left to get dinner and come back, an hour after their "correct check in time" we were told that we still couldn't check in because they were waiting on linens but would call us when our room was ready. Left again, never received a call, but our room was finally ready when we went back to check an hour and a half later. So finally after 3 1/2hrs of trying to entertain 2 small children in a run down town in 95 degree weather, we got a room. The room was supposed to "have a view of the river" but instead was a giant tree blocking our entire window.

Posted by , from G on Jul 4, 2017

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2 out of 5

You're paying for the view.

The good: Beautiful view of dock with and yachts. Room fairly clean. Restaurant had good food. The bad: Check in time is 4pm. TV quit working. They offered to change my room at 9pm. I told them no and they gave me a certificate for a free breakfast. Bathroom: Bathroom is small. Paint peeling in bath tub. Mildew around top edge of tub. Floor tiles loose in bathroom.

Posted by , from Lexington NC on Aug 6, 2016

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5 out of 5

Room with a view

Pros: Our hotel was clean, furnished well and the staff helpful.
Cons: nothing
Location: History a bounds in New Bern and tours stop at the hotel, the Neuse river flows through New Bern, Tryon Palace. is there.
Our view was beautiful of the river and marina, New Bern is full of history and good restaurants and we enjoyed them to the fullest.

Posted by , from Chapel Hill, N> Y> on Oct 3, 2015

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3 out of 5

New Bern, NC

I bought this a week and a half before my departure and feel that it was very costly since I waited too long, The hotel was noisy from 2am - 4:30 am a lot of people running through the halls partying.

Posted by , from Chicago, IL on Nov 11, 2013

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5 out of 5

No Complaints

I travel a lot and know instantly whether a place is going to please me.  I would definitely stay here again and recommend it to anyone who visits New Bern.  The parking is easy and free, the lobby is large and you will be welcomed with warm cookies.  Our room was comfy, clean and well maintained during our 5 night visit.  The food (and wine list) at Christophe's was very good including the breakfast buffet. Prices were reasonable and the wait staff was extremely accommodating, letting us dine outside even when they were not set up to provide service.  The live music at the end of the week is wonderful.  We were so surprised and pleased to arrive rather late and be able to sit on the deck over the water, enjoy bar service and listen to a jazz singer.  I also really enjoyed the Hilton Honors reception where they provided drink tickets and free bar food to members.  I've never experienced that and it was great. The location is awesome to. Fab views of sunsets over the water every night.

Posted by , from Novato, CA on Jun 11, 2013

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4 out of 5

This was the best bed I have every slept in!

We came into town to help my father clean up after the hurricane and it was great to have such a sound sleep before we had to wade through the destruction at his house. Also, we enjoyed sitting out at the outside bar listening to music. The beer was actually reasonable and cold!!

Posted by , from Greensboro on Oct 11, 2011

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5 out of 5

Hilton lives up to its reputation

Pros: Close restaurants, Quiet
The Hilton New Bern Riverfront is nestled in a crook of Trent River's harbor, offering a picturesque panorama of the vast waterway. The classy architectural design of the hotel only adds to the southern charm of downtown New Bern, and reminded me that I wasn't in Kansas anymore. The service provided by the Hilton staff would make anyone feel like a dignitary as they cater to every wanting. A value for the money, which will be sure to yield dividends in memories.

Posted by , from Vancouver, WA on Feb 9, 2011

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4 out of 5

EVERYTHING WAS GREAT EXCEPT FOR THE TV.

THE TV ONLY GOT THREE CLEAR STATIONS AND EVEN THEY JUMPED AROUND. OTHER THAN THAT THE PLACE WAS IN A GREAT LOCATION AND THE ROOM WAS NICE.

Posted by on Dec 8, 2010

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5 out of 5

Beautiful hotel, friendly people

The staff at the hotel were all very gracious. The location is fabulous; right on the water, right in town and easy to walk to many interesting stores, restaurants, parks, and historic attractions. We were really impressed with the hotel and with the city. The room was comfortable, good bed, nice and clean. Parking is free and plentiful. Room service was actually very reasonable so we had a nice breakfast in bed. The hotel just felt comfy and casual. Despite being in town and on the water is was very quiet.

Posted by on Jul 8, 2010

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About the DoubleTree by Hilton Hotel New Bern Riverfront

Location 100 Middle St, New Bern, NC 28560

Property Features

DoubleTree by Hilton Hotel New Bern Riverfront offers its guests a marina, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel New Bern Riverfront. A roundtrip airport shuttle (available 24 hours) and a train station pick-up service are free. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star New Bern hotel.

  • 171 guestrooms or units
  • 5 levels
  • 2 buildings
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: New Bern, NC (EWN-Craven Regional) (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel New Bern Riverfront offers 171 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Christophs on the Water - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

The Deck - This restaurant specializes in American cuisine and serves dinner only.

Christophs Lounge - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per stay (maximum USD 50 per stay)
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Pet fee: USD 50 per stay (maximum USD 50 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel New Bern Riverfront
  • DoubleTree Hilton New Bern
  • DoubleTree Hotel New Bern
  • DoubleTree New Bern
  • DoubleTree New Bern Riverfront
  • Hilton DoubleTree New Bern
  • Hilton New Bern
  • Hilton New Bern Riverfront
  • New Bern DoubleTree
  • New Bern Hilton
  • DoubleTree Hilton New Bern Riverfront
  • Sheraton New Bern
  • New Bern Sheraton
  • Hilton New Bern/Riverfront Hotel New Bern
  • DoubleTree Hilton Riverfront
  • DoubleTree by Hilton Hotel New Bern Riverfront Hotel
  • DoubleTree by Hilton Hotel New Bern Riverfront New Bern
  • DoubleTree by Hilton Hotel New Bern Riverfront Hotel New Bern

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.