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Cross Hotel Osaka

4.0 star property
4-star hotel near Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Exterior
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes
Lobby
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Twin Room

  • Sleeps 2

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Triple Room

  • Sleeps 3

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Twin Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Cross King Room

  • Sleeps 2

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About the neighborhood

Osaka

Shinsaibashi stay.A stay at this Shinsaibashi hotel places you steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple.

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪あぶりや 道頓堀御堂筋店 - ‬1 min walk
  • ‪アクアリウムイタリアン心斎橋 ライム - ‬1 min walk

About this property

Cross Hotel Osaka

4-star hotel near Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Breakfast available
4.6 out of 5, Wonderful, 3,484 reviews
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Hotel Nikko Osaka

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

How close is Cross Hotel Osaka to the airport?

Cross Hotel Osaka is 10.6 mi (25-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Cross Hotel Osaka?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on Oct 8, 2025 start from $340.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka have an airport shuttle?

Airport shuttle services are not available at Cross Hotel Osaka.

Does Cross Hotel Osaka offer free breakfast?

Free breakfast isn’t provided at Cross Hotel Osaka, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 1980 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Cross Hotel Osaka?

No, there is no casino at this hotel.

What time is check-in at Cross Hotel Osaka?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cross Hotel Osaka?

Free parking is not available at this hotel.

Does Cross Hotel Osaka have a pool?

Cross Hotel Osaka does not have a pool.

Does Cross Hotel Osaka have a restaurant?

Yes, there are 2 restaurants on site.

Does Cross Hotel Osaka have a spa?

There are no spa services available at this hotel.

How close is Cross Hotel Osaka to downtown Osaka?

Cross Hotel Osaka is 1.7 mi away from Osaka.

Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 847 out of 1107 reviews
Rating 8 - Good. 203 out of 1107 reviews
Rating 6 - Okay. 43 out of 1107 reviews
Rating 4 - Poor. 6 out of 1107 reviews
Rating 2 - Terrible. 8 out of 1107 reviews

Reviews

8/10 Good

Tina

Stayed 4 nights in Jun 2025

8/10 Good

marilse

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

8/10 Good

Auburn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and spacious but the lobby was not very nice/organized. Having better signs for designated areas and walls/coverings for luggage etc would look better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

hoan, orlando

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

THUY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Minnelli Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Michael**

Stayed 5 nights in May 2025

8/10 Good

Anila, Caledon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Glico sign, shops and restaurant. Easy access to train. Rooms are a bit smaller than standard size. Staff was helpful
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was great! Cleanliness, helpful staff, personal amenities, location!, luggage storage, self check out, lounge and close to Dotonbori yet not in Dotonbori. The only thing was the traffic at night between 9p- 12a is extremely loud so if you are looking for a peaceful night's rest, this may not be for you. We were okay with this trade off and would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Tianyang

Stayed 2 nights in May 2025

10/10 Excellent

Nevil

Stayed 2 nights in May 2025

10/10 Excellent

Gary, Winnipeg

Stayed 7 nights in May 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Early check in was good, room was nice however outlook was just of roofs. Breakfast was yummy.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

8/10 Good

sandra

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & location

Excellent location. Hotel staff were exceptionally helpful & friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Traveled with partner
Okay
Stayed 3 nights in May 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in heart of Dotonbori shopping district, close to many train stations, our view of Glico sign was exactly as seen on website. Room was very small by western standards, only a Queen-sized bed with barely enough room to squeeze between wall & bed on one side, only a narrow hanging closet for clothes, no shelves or drawers & no space to leave cases open to access clothes - made a 5nt stay a bit frustrating. Our room unexpectedly came with access to lounge area with unlimited drinks (beer, wine, sake & soft drinks) & snacks (cold meats, cheese, hor d'oeuvres, nuts & Japanese cakes) from 3pm-10pm every day. Breakfast buffet was ok but limited western food - runniest scrambled eggs ever, pre-cooked fried eggs stacked up, rubber sausages & small squares of bacon. You can order an omelette but it doesn’t have anything in it - no cheese even, just scrambled egg cooked in a firm blob. Staff were lovely, would stay here again despite breakfast shortcomings & small room
Stayed 5 nights in May 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel. Nice staff, though. Definitely not 4 stars. Breakfast buffet average at best
Stayed 1 night in May 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/checkout, central location, no problems
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.
Stayed 2 nights in May 2025