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"This hotel is for Mexicans family. Not for Americans or others. You not going to relax a all. Kids jumping here and there. Not good. It you trying to ... " More

By a verified traveler on Sat 14 Dec 2019

Hotel Description

3-star beachfront property near El Palmar Beach

On the beach

You'll find El Palmar Beach and Magic World Aquapark within a 15-minute walk of this Ixtapa property. Also, Ixtapa Golf Course is within half a mile (1 km) and Delfiniti is within 2 miles (3 km).

All-inclusive

A nightclub, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

LCD TVs

The 474 guestrooms offer LCD TVs with cable channels, along with premium bedding and hair dryers. Other amenities include laptop-compatible safes, showers, and phones.

Superior Doble

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$129* Per night/room May 6 - May 7

Superior King Vista al Mar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Habitación Deluxe Doble

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Doble Vista al Mar

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Fontan Ixtapa Beach Resort - All Inclusive ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fontan Ixtapa Beach Resort - All Inclusive

Everyone (1) Couples (1) Family (2)
2 out of 5
Service was poor, food was poor, Room was nice To many visitors , pools and restaurants overcrowded

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Concierge

Apreciable huésped, antes que nada, le agradecemos el valioso tiempo que se toma para expresarnos sus comentarios. Compartiremos su sentir con los diversos departamentos involucrados para que juntos mejoremos los aspectos mencionados. Esperamos tener el gusto de atenderle nuevamente y que pueda constatar el cambio en nuestro equipo. Sinceramente…

4 out of 5
This hotel is for Mexicans family. Not for Americans or others. You not going to relax a all. Kids jumping here and there. Not good. It you trying to relaxing. Good hotel but not coming back. Not for me and mi wife. Trip was 12/4/19 to 12/13/19

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 17, 2019 by Attentively: Mariana Rauda

Dear guest, It is a great dismay for us to read your experience and we are definitely puncturing each of your recommendations to work tirelessly to regain your confidence and implement these improvements. We offer an apology for how your perception was generated during your stay, we have already made your opinion known to the engineer, in the same way the food and beverage manager is already aware of your opinion, believe me that we are working tirelessly to reverse the affected points, We would love to help you by telling us in the room to go to the root cause of the problem. We know that we will be able to reverse many of our areas of opportunity thanks to your information. We will keep you informed if you wish and contact us to thank you and personally apologize for not meeting your expectations on this trip. We will be very aware and please accept a sincere apology on behalf of the entire team. We will kindly receive it for your next vacation.

2 out of 5

old hotel, makes Super 8 look good

Pros: beach access
Cons: everything - rooms, amenities, food
Location: right on beach and across from great restaurants and shops
Requested 2 rooms next to each other because traveling with kids - did not get it. Asked for 2 rooms with 2 beds each, did not get it. Only had 1 outlet in the room, loud music until midnight right outside window - no water (sink, shower, toilet - had to request it turned on) - kids rooms could not control temp. Food was OK, but bland.

Posted by , from Minneapolis on Mar 19, 2017

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Comment from Hotel Management

Mar 22, 2017 by Fontán Ixtapa

Dear guest, We are truly sorry for not meeting your expectations. We will continue working to fix this issues. We have remodeling plans and we hope to have you back u¿in the future. Best regards

4 out of 5

Great beach location.

Overall a good experience. Hotel was a little dated but very clean. Great value for families traveling with children. Only complaint I would state was that our room delivery was delayed from 300pm until about 500pm because of the amount of traffic.

Posted by , from s on Dec 30, 2015

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About the Fontan Ixtapa Beach Resort - All Inclusive

Location Blvd paseo De Ixtapa S/N, Ixtapa, GRO 40880

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Meals, snacks, and beverages included

Not included

  • Airport transfers
  • Spa/beauty facilities and services

  • Food and beverage restrictions apply
  • Spa/beauty facilities and services not included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included

Property Features

Fontan Ixtapa Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Fontan Ixtapa Beach Resort - All Inclusive offers its guests 3 outdoor swimming pools and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. There are 4 meeting rooms available. A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Fontan Ixtapa Beach Resort - All Inclusive. Free self parking is available. This 3-star Ixtapa property is smoke free.

  • 474 guestrooms or units
  • 8 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Kid's club (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (17.7 km / 11 mi)
  • Parking: Free self parking

Room Amenities

Fontan Ixtapa Beach Resort - All Inclusive offers 474 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Real Palapa - This poolside restaurant serves breakfast, lunch, and dinner.

Miramar - Onsite buffet restaurant. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

All guests are required to show the reservation confirmation and a government-issued proof of identity at check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Fontan Ixtapa Beach Resort - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Hotel Names

  • Fontan Beach
  • Fontan Beach Resort
  • Fontan Ixtapa Beach
  • Fontan Ixtapa Beach Resort
  • Resort Fontan Ixtapa
  • Fontan Ixtapa Inclusive Ixtapa
  • Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
  • Fontan Ixtapa Beach Resort All Inclusive
  • Fontan Resort All Inclusive
  • Fontan Ixtapa Beach All Inclusive
  • Fontan All Inclusive
  • Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
  • Fontan Ixtapa Beach Resort
  • Fontan Ixtapa All Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.