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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

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3 outdoor pools, pool umbrellas
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Outdoor wedding area
Luxury Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Luxury Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

View in a map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Linda Beach
    ‪9 min walk‬
  • Place, Quieta Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪53 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ixtapa

On the beach.Within a 10-minute walk of the property, you'll find Playa Azul Grand and Sacrificio Beach. Cocodrilario and Linda Beach are also within half a mile (1 km).

What's nearby

  • Cocodrilario - 7 min walk - 0.4 miles
  • Linda Beach - 9 min walk - 0.5 miles
  • Playa Carey - 10 min walk - 0.6 miles
  • Sacrificio Beach - 10 min walk - 0.6 miles
  • Quieta Beach - 4 min drive - 1.2 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪Restaurant El Marinero - ‬7 min walk
  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Bambu y Sakura - ‬6 min walk
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬5 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Upscale beachfront property connected to the convention center with 3 outdoor pools
Hotel Azul Ixtapa Grand Resort Spa and Convention Center is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers its guests 3 outdoor swimming pools and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the luxury Hotel Azul Ixtapa Grand Resort Spa and Convention Center. Self parking is free.

This 4.5-star Ixtapa property is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Pool
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  • All inclusive plans available
4.3 out of 5, Excellent, 1,654 reviews
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The price is $129
Jun 18 - Jun 19
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1549 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Frequently asked questions

How close is Hotel Azul Ixtapa Grand Resort Spa and Convention Center to the airport?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center is 15.5 mi (42-min drive) away from the Ixtapa - Zihuatanejo Intl. Airport (ZIH) airport, the closest popular airport to the property.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have an airport shuttle?

Airport shuttle services are not available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center.

How close is Hotel Azul Ixtapa Grand Resort Spa and Convention Center to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center offer free breakfast?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center does not offer free breakfast.

Is there a casino at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

No, there is no casino at this property.

What time is check-in at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

This property offers free self parking.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a pool?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center features 3 outdoor pools.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a restaurant?

There are 4 onsite restaurants, offering options like Mexican cuisine and ocean views.

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a spa?

This property has a spa, which features prenatal massages, body wraps, and aromatherapy.

How close is Hotel Azul Ixtapa Grand Resort Spa and Convention Center to downtown Ixtapa?

Hotel Azul Ixtapa Grand Resort Spa and Convention Center is 3 mi away from Ixtapa.

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and location. Staff was great.
Stayed 6 nights in Feb 2026

4/10 Poor

Stephanie, Snellville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were the worst. The food quality very bad.
Stayed 2 nights in Feb 2026

8/10 Good

izak

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 5 nights in Feb 2026

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations. Friendly staff. Bring a translator app if you do not speak Spanish. Currently they do not exchange US$ for pesos, pay with card for best exchange rate. They will set rate at 14pesos/$ when paying cash with us$. 3 great pools. We had 3 nights in upgraded restaurants with our package. Tips are appreciated. Buffet was just that- decent offer of like food. Hamburger/pizza/salad at lower pool cafe when open. Entertainment shows are at the azul property next door (10 min walk). 20 pesos shuttle to ixtapa (ends 7pm). Taxi available $. Ferry boat to ixtapa island in walking distance, as well as crocodile/bird sanctuary and Mexican markets (northwest). We’d stay again if they offer a similar package.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, clean and quiet.
Stayed 7 nights in Jan 2026

10/10 Excellent

oscar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice resort,excellent
Stayed 6 nights in Jan 2026

8/10 Good

Jocelyn

Stayed 2 nights in Jan 2026

6/10 Okay

Jasmine

They didn’t clean our room one
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric Richard, Petaluma

Liked: Cleanliness, amenities, property conditions & facilities
The room attendant was great. All the bartenders and staff were excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dawn R, Willmar

All good.
Stayed 7 nights in Jan 2026

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and clearly well cared for. The resort grounds and rooms felt well kept throughout our stay. The staff were very good and worked hard, but you’ll likely need a translator app for smoother communication. I’ve been to other resorts where English is more widely spoken, but honestly, we’re in Mexico—not California—so I don’t see that as a dealbreaker. A few things we weren’t overly impressed with (and wish had been clearer up front): **Currency exchange:** The front desk **will not exchange USD**—they’ll only exchange **Canadian dollars**. * **Room service fees:** Room service costs **$150 pesos plus tip**, which surprised us since most all-inclusives we’ve visited don’t charge extra for it. **Mini-fridge limitations:** The mini fridge is limited to **a maximum of two beers**. We asked for more beer and Coke and were told no—and that **Coke would be an extra charge**. **Canned soda/pop isn’t included** in the minibar. **Dining reservations:For a **10 -night stay**, you can book **a maximum of four specialty restaurant reservations**. That’s fine, but it should be communicated in advance. If you don’t have a specialty booking, the main alternative is the buffet. **Alcohol service hours:** **No alcohol before 11:00 a.m. You can get mimosas at breakfast and Bailey’s in coffee, but otherwise you’ll need to wait until 11. Beach access: The biggest drawback is the beach. There’s a small beach area accessible by stairs, but it’s not a “walk straight out.
Stayed 9 nights in Jan 2026

10/10 Excellent

Manlio Fabio

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!
Sunrise while fishing
Whale watching
Isla Ixtapa
Sunset view from room balcony
Stayed 7 nights in Jan 2026

8/10 Good

Paulina

Stayed 5 nights in Dec 2025

10/10 Excellent

FLOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay exceptional service it was just perfect !!! Mater suite chef kiss just perfect!!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia, Stickney IL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Sep 2025

8/10 Good

Medardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Deberían permitir uso de bocinas en áreas comunes, a un volumen moderado... gracias.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay, location was perfect and lot's of sports amenities. Every room has a fabulous ocean view. We will return.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food
Stayed 7 nights in Nov 2025

8/10 Good

yesenia

Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Stayed 3 nights in Dec 2025

6/10 Okay

eileen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was not very good. Very officious. Even if specialty restaurants were empty, unless you had made a reservation in the reservation office in person between 3&5pm they would not allow you in.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Grand Azul for the Exceptional Kindness and Fantastic Hospitality!💖🇲🇽💖 I can’t wait to return! Kindest Regards Kim Barlow
Stayed 2 nights in Nov 2025

6/10 Okay

Javier, San Diego

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the way my check in precess was handled. My reservation was not in their data base. I had to wait about 30 to 40 minutes before it was resolved. However, a customer assistance which appears to be in charge, her customer skills and support was extremely poor.
Stayed 4 nights in Nov 2025