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Hotel Casa HX - Adults Only

3.5 star property
3.5-star adults-only hotel near Holbox Beach

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Photo gallery for Hotel Casa HX - Adults Only

Breakfast and lunch served
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Breakfast and lunch served
Reception
Bungalow | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

View in a map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Place, Bioluminescence Beach
    ‪5 min walk‬
  • Place, Punta Coco
    ‪6 min walk‬
  • Place, Holbox Ferry
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

8.4 out of 10
Very good
(5 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Holbox

Seaside stay .Your stay at this Isla Holbox hotel places you within a 10-minute walk of Yum Balam Nature Reserve and Bioluminescence Beach. Holbox Beach and Punta Coco Beach are also within half a mile (1 km).

What's nearby

  • Bioluminescence Beach - 5 min walk - 0.3 miles
  • Punta Coco - 6 min walk - 0.4 miles
  • Holbox Beach - 10 min walk - 0.6 miles
  • Holbox Ferry - 4 min drive - 1.4 miles
  • Holbox Letters - 4 min drive - 1.4 miles

Restaurants

  • ‪La Cabane - ‬9 min walk
  • ‪Casa Nostra Terraza - ‬4 min drive
  • ‪Café del Mar - ‬13 min walk
  • ‪Santos Fuegos - ‬15 min walk
  • ‪Copal Café - ‬18 min walk

About this property

Hotel Casa HX - Adults Only

3.5-star adults-only hotel near Holbox Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Casa HX - Adults Only. The hotel can provide concierge services and wedding services. A complete renovation of Hotel Casa HX - Adults Only was completed in November 2022.

This Mediterranean Isla Holbox hotel is smoke free.

  • 19 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Soho Boutique Holbox - Adults Only
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 305 reviews
$82 nightly
The price is $104
Oct 23 - Oct 24
Total with taxes and fees
Soho Boutique Holbox - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Does Hotel Casa HX - Adults Only have an airport shuttle?

Hotel Casa HX - Adults Only offers an airport shuttle from 8:00 AM to 7:00 PM, on request, for a charge of USD 250. per vehicle, one-way.

How close is Hotel Casa HX - Adults Only to the beach?

This hotel is a short 11-minute walk from Holbox Beach and 5-minute walk from Bioluminescence Beach. Don't forget your sunscreen!

Does Hotel Casa HX - Adults Only offer free breakfast?

Hotel Casa HX - Adults Only does not offer free breakfast.

Is there a casino at Hotel Casa HX - Adults Only?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa HX - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Casa HX - Adults Only?

Free parking is not available at this hotel.

Does Hotel Casa HX - Adults Only have a pool?

Hotel Casa HX - Adults Only features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hotel Casa HX - Adults Only have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Casa HX - Adults Only have a spa?

This hotel doesn't have a spa, but it does offer facials and massages.

How close is Hotel Casa HX - Adults Only to downtown Isla Holbox?

Hotel Casa HX - Adults Only is 4.7 mi away from Isla Holbox.

Hotel Casa HX - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 211 reviews
Rating 8 - Good. 27 out of 211 reviews
Rating 6 - Okay. 5 out of 211 reviews
Rating 4 - Poor. 5 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Stayed 1 night in Jun 2025

10/10 Excellent

Jody

Traveled with partner
Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Stayed 5 nights in Jun 2025

4/10 Poor

Christina

Traveled with group
Liked: Cleanliness, property conditions & facilities
While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
Stayed 5 nights in Apr 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
---
Stayed 5 nights in Apr 2025

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2025

10/10 Excellent

Felix

Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 9 nights in Mar 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025

10/10 Excellent

Laurie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tania Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful. Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details. Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.
Stayed 9 nights in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic great staff
Stayed 11 nights in Jan 2025

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service
Very nice property and facility. A little bit far from everything. Although the unit had a kitchenette it did not have any kitchen items stocked
Stayed 10 nights in Jan 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great!. Stuff not too good!. They were kind of rude and also trying to charge for stuff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Could not ask for better staff
Stayed 2 nights in Dec 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Gilberto, Memphis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and relaxing atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hX..

The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
Stayed 4 nights in May 2024

4/10 Poor

Vanessa

Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

2/10 Terrible

ian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
Stayed 7 nights in Feb 2024

2/10 Terrible

Esmeralda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
Stayed 5 nights in Feb 2024

2/10 Terrible

Ahsan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
Stayed 3 nights in Dec 2023