sunsteps casa holbox

Property class: 3
3-star adults-only hotel near Holbox Beach

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Photo gallery for sunsteps casa holbox

A beach with clear turquoise water, a sandy shore, and a few umbrellas and lounge chairs.
A room with a wooden chair, a large potted plant, and wall-mounted lights.
A rooftop terrace with steps leading to a balcony, potted plants, and a view of the sunset.
A modern bedroom with a large bed, two pendant lights, a ceiling fan, and a large window with curtains.
A pool with a floating toy structure, a glass of red wine, and a striped towel.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
punta coco, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Bioluminescence Beach
    ‪3 min walk‬
  • Place, Punta Coco Beach
    ‪3 min walk‬

Room options

Comfort Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 King Bed, Balcony

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Studio, Balcony, Partial Sea View

  • Partial sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic Quadruple Room, 2 Queen Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Holbox

In Isla Holbox .With a stay at this Isla Holbox hotel, you'll be steps from Punta Coco Beach and a 5-minute walk from Holbox Beach. Also, Bioluminescence Beach is within half a mile (1 km) and Passion Island is within 2 miles (3 km).

What's nearby

  • Yum Balam Nature Reserve - 1 min walk - 0.0 miles
  • Holbox Beach - 1 min walk - 0.1 miles
  • Bioluminescence Beach - 3 min walk - 0.2 miles
  • Punta Coco Beach - 3 min walk - 0.2 miles
  • Holbox Baseball Park - 5 min drive - 1.4 miles

Restaurants

  • ‪El Cocal De Holbox - ‬5 min drive
  • ‪the hot corner's bar - ‬4 min drive
  • ‪Quartieri Holbox - ‬4 min drive
  • ‪Fuego - ‬14 min walk
  • ‪Mr. Happy - ‬4 min drive

About this property

sunsteps casa holbox

3-star adults-only hotel near Holbox Beach
As a guest of sunsteps casa holbox , you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Sunsteps casa holbox also features coffee/tea in a common area, a complimentary grocery shopping service, and discounted use of a nearby fitness facility. Self parking is free.

This 3-star Isla Holbox hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • Built in 2023
  • Terrace on the roof
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • No smoking on site
  • Water dispenser
Sunsteps casa holbox offers 15 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at sunsteps casa holbox

Children and extra beds

  • Children younger than 19 are not allowed at this adults-only property. All guests 19 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: MXN 3000 per stay (for stays between 1 December - 1 February)
  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 8)
  • Late check-in fee for check-in between 9:30 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash, mobile payments, and PayPal. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 07020213

We should mention

  • Pool access available from 8:30 AM to 7:30 PM.
  • This is an adults-only property and guests under 19 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

sunsteps casa holbox
sunsteps casa holbox Hotel
sunsteps casa holbox Isla Holbox
sunsteps casa holbox Hotel Isla Holbox

Frequently asked questions

Does sunsteps casa holbox have an airport shuttle?

Sunsteps casa holbox offers a shuttle from the airport to the hotel from 6:00 AM to 9:00 PM, at scheduled times, for a charge of MXN 2500 per vehicle.

How close is sunsteps casa holbox to the beach?

This hotel is a short 1-minute walk from Holbox Beach and 3-minute walk from Bioluminescence Beach. Don't forget your sunscreen!

Does sunsteps casa holbox offer free breakfast?

Sunsteps casa holbox does not offer free breakfast.

Is there a casino at sunsteps casa holbox ?

No, there is no casino at this hotel.

What time is check-in at sunsteps casa holbox ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at sunsteps casa holbox ?

This hotel offers free self parking.

Does sunsteps casa holbox have a pool?

Sunsteps casa holbox features an outdoor pool. Guests can enjoy pool access from 8:30 AM to 7:30 PM.

Does sunsteps casa holbox have a spa?

There are no spa services available at this hotel.

How close is sunsteps casa holbox to downtown Isla Holbox?

Sunsteps casa holbox is 5 mi away from Isla Holbox.

sunsteps casa holbox Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay hostess very nice and friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent hotel with superior support from Susy and her team. Clean rooms, fresh coffee/water/cake everyday, gorgeous rooftop pool, great location, and her connections/advice on drivers and restaurants was top notch.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything, great host, super clean hotel, the amenities. The host stood out in every single detail.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The place is really beautiful, nicer than in the pictures. The room was clean, spacious and comfortable. The rooftop pool is great! Lots of space and sun! Susanna is a great host! Friendly, kind, helpful and bakes amazing cakes!!! We loved the location, quiet and peaceful, but just a short walk from the beach, bars and restaurants. Would definitely recommend staying here!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso, tranquilo, excelente atención, comodo y muy limpio...como en casa Lo recomiendo ampliamente.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y muy tranquilo La atención de la gerente es fabulosa te tienen pan y café que no está incluido y te da todas las recomendaciones con la gente de la isla para que no abusen con los precios de las actividades.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar 10 de 10, recomendamos todo muy tranquilo acogedor te sentirás como en casa
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025