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Naj Casa Holbox

4.0 star property
4-star hotel near Holbox Beach

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Photo gallery for Naj Casa Holbox

Deluxe Quadruple Room, 2 Double Beds, Private Bathroom | Terrace/patio
Sundeck
1 bedroom, in-room safe, desk, blackout drapes
Front of property - evening/night
Microwave, coffee/tea maker, toaster

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310
  • Holbox Ferry
    ‪5 min walk‬
  • Holbox Beach
    ‪6 min walk‬
  • Punta Coco
    ‪4 min drive‬

Room options

View all photos for Deluxe Studio Suite, Multiple Beds, Private Bathroom

Deluxe Studio Suite, Multiple Beds, Private Bathroom | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Studio Suite, Multiple Beds, Private Bathroom

  • 391 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Quadruple Room, Private Bathroom

1 bedroom, in-room safe, desk, blackout drapes

Classic Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Holbox

In Isla Holbox .Within a 5-minute walk of this Isla Holbox hotel, you'll find Yum Balam Nature Reserve and Holbox Ferry. Holbox Beach and Holbox Church are also within half a mile (1 km).

What's nearby

  • Holbox Ferry - 5 min walk - 0.3 miles
  • Holbox Beach - 6 min walk - 0.4 miles
  • Holbox Letters - 6 min walk - 0.4 miles
  • Punta Coco - 4 min drive - 1.4 miles
  • Bioluminescence Beach - 4 min drive - 1.4 miles

Restaurants

  • ‪Casa Alebrije - ‬4 min walk
  • ‪El Cocal de Holbox - ‬5 min walk
  • ‪Mr. Happy - ‬6 min walk
  • ‪Pura Vida Sushi Roots Bar - ‬5 min walk
  • ‪Antojitos Norma - ‬3 min walk

About this property

Naj Casa Holbox

4-star hotel near Holbox Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Naj Casa Holbox.

This 4-star Isla Holbox hotel is smoke free.

  • 27 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 100
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Naj Casa Holbox offers 27 air-conditioned accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Italian, Spanish

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Soho Boutique Holbox - Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 296 reviews
$81 nightly
The price is $101
Jul 13 - Jul 14
Total includes taxes and fees
Soho Boutique Holbox - Adults Only

Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 to 300 for adults and MXN 200 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 200 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Naj Casa Holbox Hotel
Naj Casa Holbox Isla Holbox
Naj Casa Holbox Hotel Isla Holbox

Frequently asked questions

Does Naj Casa Holbox have an airport shuttle?

Airport shuttle services are not available at Naj Casa Holbox.

How close is Naj Casa Holbox to the beach?

This hotel is a short 7-minute walk from Holbox Beach and 1.6 mi (7-min drive) from Punta Coco Beach. Don't forget your sunscreen!

Does Naj Casa Holbox offer free breakfast?

Free breakfast isn’t offered at Naj Casa Holbox, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 300 for adults, MXN 200 and 300 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Naj Casa Holbox?

No, there is no casino at this hotel.

What time is check-in at Naj Casa Holbox?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Naj Casa Holbox?

Free parking is not available at this hotel.

Does Naj Casa Holbox have a pool?

Naj Casa Holbox features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Naj Casa Holbox have a restaurant?

Yes, there is a restaurant on site.

Does Naj Casa Holbox have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Naj Casa Holbox to downtown Isla Holbox?

Naj Casa Holbox is 3.7 mi away from Isla Holbox.

Naj Casa Holbox Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 185 reviews
Rating 8 - Good. 39 out of 185 reviews
Rating 6 - Okay. 6 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 3 out of 185 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Decent stay for the price. Staff were very friendly and helpful. Clean big rooms. Great location just 5-7 minutes to the center and beach which was probably the best feature for me. The thing I didn’t like is my room was all the way at the end and there was no view of anything at all from the balcony. Also because I was so far that the WiFi did not work at all. I booked last minute and booked the cheapest room though. Overall good value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at hotel Naj. The staff are very welcoming and attentive from the minute you arrive till the last day. Our room was great, very spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Leland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naj Casa Boutique hotel is very nice. I’m happy that we booked it. Our room was spacious and clean and included a microwave, a small refrigerator and ample plates, bowls and associated utensils. One liter of water per person was supplied each day. Toiletries were good as were the bath towels. We were given fruit juice and a face towel upon check in which was a nice touch. Front desk staff were excellent, check-in easy and we were shown to our room and given a tour of the features. Check-out was easy. There is a nice pool with loungers and daybeds and there is a nearby pool bar that serves drinks and food. Breakfast was available at a reasonable cost on the top floor overlooking the pool by polite and very nice staff. Food quality was excellent. The hotel is a 10 minute, easy walk from the ferry and an almost equidistant walk to the main beach, downtown, and beach bar area. All in all one of the most pleasant hotels that I have stayed in anywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOCELYN, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa Rae

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are amazing. They went above and beyond for our stay. The rooms were thoroughly cleaned every day. The restaurant serves good and affordable meals. They even gave me a surprise in my room for my birthday. I wouldn’t hesitate to recommend this hotel. It’s a quick 10-minute walk to the main square, so close but also far enough that it’s quiet in the evenings.
Stayed 10 nights in Jan 2025

10/10 Excellent

Gintare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, close enough to town centre, but on a quiet street. The room was very spacious and had a large kitchenette with lots of cabinets, dishes, cutlery, small fridge and microwave. Our room was on the first floor and had a small seating area separated for privacy with lush greenery and easy access to swimming pool. The staff of the hotel were very nice and helpful. We enjoyed our stay there and would stay again or recommend this lovely hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice new hotel within walking distance to everywhere (most are...it's a small island)! Nice to have a refrigerator, coffee maker, and toaster. The only thing on the negative side was that the pool was not very clean looking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cristina

Stayed 3 nights in Jan 2025

10/10 Excellent

MELISSA, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naj Casa is close to the action of the El Centro but far enough to enjoy peaceful rest from the beach music scene. About a 4 to 5min walk gets you to the center and another 2 to 3min beyond the center is the beach. Outside of the hotel can be a little tricky navigating puddles and I can understand the rainy seasons could get frustrating. This is not Naj Casa's fault. You're visiting a sandbar NOT an island. Showing up with the expectation of paved roads will only hurt you. Taking Hernan Cortes to Tiburon Ballena to get to the center and the beach was the easiest and driest route! Adrian was very helpful with setting up transportation to and from the Cancun airport (door to door service) as well as arranging tours. Karina provided relaxing massages and always had lovely a attitude and great suggestions for our island stay. Mari carried my heavy bag up to our room without question. All of the staff worked hard to keep the space clean and inviting. Having a kitchenette with actual dishes, a mini fridge, coffee maker and a microwave made the room that much more cozy for sleeping in and enjoying leftovers. The only negative is the hot water runs out fast in the shower! It was a good reminder to save water by turning off the shower while lathering. My partner and I would absolutely return!
Stayed 7 nights in Jan 2025

10/10 Excellent

Louis, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Naj Casa was a great choice for my stay on the island. The property is extremely clean, well kept, and the rooms are impeccables. The staff at the front desk are super friendly and accommodating. The open air morning breakfast on the hotel roof top is a convenient way to start your day. The area restaurants, small retail stores, grocery markets, convenience stores, street vendors, beach clubs, etc, are all within walking distance from the hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was everything we needed and more. Walkable to everything, clean, the staff were super friendly. Beautiful room and shower with great pressure. I would not hesitate to stay here again. Thanks for the hospitality Naj
Stayed 3 nights in Dec 2024

10/10 Excellent

Joce

Traveled with partner
Liked: Property conditions & facilities
We had the most wonderful stay at hotel naj, a beautiful poolside area full of plants to chill at. Super close to everything, amazing and helpful staff. Great showers with good pressure. We will be back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marino

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was wonderful, the rooms very clean and very spacious, we love to stay there, very close to downtown and also quite allow you to relax, the pool are very nice !! Definitely a great place !!
Stayed 4 nights in Oct 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rosalia

Liked: Cleanliness, staff & service, amenities
Beautiful pool .
Stayed 4 nights in Jun 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay only 4 small blocks to the beach or 3 to 4 min walk. The stuff is great and are server at breakfast Armando very nice guy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jefferson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing hotel with a nice pool and beautiful rooms
Stayed 1 night in Aug 2024

8/10 Good

Oscar

Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and very nice staff!
Stayed 5 nights in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and the staff was great. I didn’t receive my free bottle of wine. Maybe next time. Would stay again. Close to the ferry and in walking distance!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome service one of the best chilaquiles I have ever had great experience overall very clean and friendly staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Left in the cold....

Got left in the cold literally, called for my shuttle, walked to the area and no shuttle was there, called back after waiting for 20 min in the freezing cold at 2am, then she sent the shuttle again, not friendly or welcoming at all on the phone or in person... was supposed to get a free early check in with my gold status with hotels.com which was not honored and I was charged $75, so if you have gold status don't think that the things listed as perks actually will be... so tried to get help from hotels.com and they called the hotel and the staff just hung up on them... how professional... difficult to get any help, called multiple times to front desk and no answer, it's a busy place with maybe not enough staff for good service... the service at the restaurant was very good though, very friendly and the shuttles going into town and the train station were efficient... the driver at night also wasn't very friendly didn't even get out to greet me or help with my bag... would never stay here again as I didn't feel very welcomed...
Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Stayed 4 nights in May 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would recommend

Really friendly staff, lovely pool and rooms with great air con. Clean and nice feel, quiet at night. 10 minute walk to the beach and 5 minutes to the town. Only complaint would be would be nice to have some umbrellas by the pool to provide more shade. Would definitely recommend
Stayed 4 nights in May 2024