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5.0 out of 5

"The hotel is nice. We stayed for 2 nights and it was enjoyable. The food was great and the spa was excellent. Overall a great experience. Staff wa ... " More

By a verified traveler on Sat 13 Aug 2016

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Hotel Description

5-star ski hotel near Lake Brienz

Near the slopes

Your stay at this Central Interlaken hotel places you within 2 miles (3 km) of Lake Brienz and Lake Thun. Trummelbach Falls and Jungfraujoch Sphinx Observatory are within 12 miles (20 km).

18-hole golf course

This smoke-free hotel features a golf course, a full-service spa, and 2 restaurants. There's a free ski shuttle, and ski passes and ski storage are available on site. Families will appreciate the onsite laundry facilities and babysitting.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$661* Per night/room Jul 3 - Jul 4

Junior Suite, Mountain View (Jungfrau Mountain View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Selected at Check-In)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite (Two level duplex suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Suite, Mountain View (Jungfrau Mountain View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Victoria Jungfrau Grand Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Victoria Jungfrau Grand Hotel & Spa

Everyone (1)
5 out of 5
Pros: Elegance, location and food
The hotel is nice. We stayed for 2 nights and it was enjoyable. The food was great and the spa was excellent. Overall a great experience. Staff was friendly.

Posted by , from nyc on Aug 13, 2016

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Comment from Hotel Management

Mar 28, 2017 by Victoria-Jungfrau Grand Hotel & Spa

Dear Viren Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau Grand Hotel & Spa. best regards Yasmin and Urs Grimm Cachemaille General Managers

5 out of 5

Lovely Hotel

Lovely hotel. Internet rate quite good compared to what the published rates are. Definitely worth considering if you can swing it. For $ Swiss Francs were able to add breakfast. Lovely Spa facilities and gym available for use of hotel guests.

Posted by on Jan 29, 2009

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5 out of 5

Excellent!

A beautiful and elegant hotel matched with equally good service. I would highly recommend this hotel to anyone visiting the area. It was quite and serene and at the same time very kid freindly. The outdoor saltwater jacuzzi was a great place to unwind. Spa, pool and other facilities were well euipped and maintained. food was good at all the restaurants and room service. service was a little slow a couple of times but staff was very polite and apologetic. Overall, a great place with nice little touches to remind you that they care for details! good location, great view and excellent service.

Posted by on Aug 21, 2008

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About the Victoria Jungfrau Grand Hotel & Spa

Location Höheweg 41, Interlaken, BE 3800

Property Features

During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor tennis court, outdoor tennis courts, and a 24-hour fitness center. Parking is available for a fee. This 5-star Interlaken hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 6641 sq ft of conference space
  • 617 sq m of conference space
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Interlaken Harderbahn Station (0.9 km / 0.6 mi)
  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.

La Terrasse Brasserie - This brasserie serves dinner only. Open select days.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and an indoor tennis court. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Casino nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snowboarding nearby
  • Fishing on site
  • Water skiing nearby
  • Golfing on site
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Ice skating on site
  • Skydiving nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Victoria Jungfrau Grand Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 145.0 per night.
  • Cribs (infant beds) are available for CHF 60.0 per night.

Pet Policy

  • Pets: CHF 35 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 470
  • Christmas Eve (24 December) Gala Dinner per child: CHF 235 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 45 for adults and CHF 45 for children (approximately)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Jungfrau
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA JUNGFRAU Grand Hotel Spa
  • Victoria Jungfrau Grand Hotel & Spa Hotel
  • Victoria Jungfrau Grand Hotel & Spa Interlaken
  • Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

You should know

  • Reservations are needed for golf tee times, massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Victoria Jungfrau Grand Hotel & Spa is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.