The Hey Hotel

4.0 star property
4-star hotel near Lake Brienz

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
Suite | Balcony
Lobby lounge
Free daily buffet breakfast
Single Room (CO2gether) | Living area | TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

Standard Triple Room

7.2 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

8.8 out of 10
Excellent
(19 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Interlaken

City center retreat .A stay at this Central Interlaken hotel places you steps from Hoeheweg and within a 5-minute walk of Kunsthaus Interlaken. Alpine Garden and Interlaken Casino are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.0 mile

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

4-star hotel near Lake Brienz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Accessibility

  • Elevator (50 inch wide door)

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for CHF 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

How close is The Hey Hotel to the airport?

The Hey Hotel is 27.8 mi (46-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at The Hey Hotel?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at The Hey Hotel on Oct 26, 2025 start from $247.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hey Hotel have an airport shuttle?

Airport shuttle services are not available at The Hey Hotel.

Does The Hey Hotel offer free breakfast?

The Hey Hotel offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at The Hey Hotel?

No, there is no casino at this hotel, but Interlaken Casino (7-min walk) is nearby.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at The Hey Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 15.00 per day.

Does The Hey Hotel have a pool?

The Hey Hotel does not have a pool.

Does The Hey Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Hey Hotel have a spa?

There are no spa services available at this hotel.

How close is The Hey Hotel to downtown Interlaken?

The Hey Hotel is 0.1 mi away from Interlaken.

Reviews

The Hey Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 241 out of 449 reviews
Rating 8 - Good. 129 out of 449 reviews
Rating 6 - Okay. 50 out of 449 reviews
Rating 4 - Poor. 18 out of 449 reviews
Rating 2 - Terrible. 11 out of 449 reviews

Reviews

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the property and right at the onset had issues with Parking only to find our hotel had failed air-conditioning We were relocated to the only room left that had the wrong size bed, and mould in the bathroom Manager never even considered reaching out to us, even though we reached out to them multiple times. I would not stay at this hotel, nor Recommended to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.
Stayed 3 nights in Jun 2025

10/10 Excellent

Flordeliza P

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariangelis

Liked: Cleanliness, staff & service, property conditions & facilities
The best!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.
Stayed 1 night in Jun 2025

4/10 Poor

Alison, San Clemente

Stayed 3 nights in May 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025

10/10 Excellent

Jyotirmaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just next to bus stop and easy commute and located centrally.
Stayed 3 nights in May 2025

10/10 Excellent

Atul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good ppace to live... very near to train station
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Stayed 4 nights in May 2025

6/10 Okay

Rainer, Spartanburg

Traveled with family
Disliked: Amenities, property conditions & facilities
far away from a 4 star hotel. A/C produced no cold air but a terrible noise, we had to shut it off to be able to sleep. bed had lighting only on one side, bathroom didn't have shelf or place to put anything, breakfast was very good.
Stayed 1 night in May 2025

10/10 Excellent

Syed, caledonia

Stayed 3 nights in Apr 2025

8/10 Good

Grisel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning in the rooms won't work until May, according to hotel policy. It feels hot. They moved us from the 5th floor to the 1st floor, and they had to provide us with a fan, which still wasn't enough. What I disliked most was that this hotel policy wasn't communicated to us when we made our reservation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mylen

Highly Recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shonna

Traveled with family
So lovely! Beautiful hotel and surrounding area. Friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place innovated building and amenities. Ordered a romm for 2 adults and a baby but they requested additional 10 CHF for the bed for some reason.
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Jan 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024