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5.0 out of 5

"I got this room very cheaply (as I booked it the night before), and so I wasn't expecting too much. But what I received was far better than anything I ... " More

By a verified traveler on Fri 07 Nov 2008

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Hotel Description

4-star hotel in Innsbruck City Centre, connected to a shopping center

City center stay

With a stay at this Innsbruck City Centre hotel, you'll be steps from Hospital Church and Anna's Column. Maria Theresa Street and Innsbruck Market Hall are also within half a mile (1 km).

Business services

This hotel features a rooftop terrace and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a terrace, and a computer station are also offered.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$195* Per night/room Aug 20 - Aug 21

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Quadruple)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Quadruple)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Penz Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Penz Hotel

5 out of 5

Totally Exceeded Expectations

I got this room very cheaply (as I booked it the night before), and so I wasn't expecting too much. But what I received was far better than anything I could have asked for. It was totally immaculate (which is a big compliment coming from me...I'm a neat freak when it comes to things like hotels), and the bed was uber-comfortable. The bathroom was granite (or maybe marble, I can't remember) and I was so impressed with the teak floors. To top it off, the service was excellent. I was probably greeted 6 times by the house-keeping staff on my way downstairs. The Concierge was so helpful, too. And the view of the mountains is incredible. The only thing I would have changed about the hotel is its location. THe hotel is conveniently close to the airport, but as I came in from the train station, I would have preferred something closer to either the station or the old town. But a taxi was only 8 Euro into the Old Town, and there was a bus-stop within 100 meters of the hotel. I think a day-pass was 3 Euros or something. Oh, and the shower was phenomenal. Great water-pressure. I'll definitely stay there again.

Posted by on Nov 7, 2008

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Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Penz Hotel. For a fee, parking is available. This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Innsbruck Central Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Bathtub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Penz Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Self parking fee: EUR 14 per day
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Penz
  • Penz Hotel
  • Penz Hotel Innsbruck
  • Penz Innsbruck
  • The Penz Hotel Hotel
  • The Penz Hotel Innsbruck
  • The Penz Hotel Hotel Innsbruck

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.