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"The staff was amazingly friendly and helpful. The hotel itself needs some work. The remote control had duct take on it. The refrigerator didn’t work. ... " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

3.5-star hotel perfect for exploring Decatur

City center stay

Within a 10-minute walk of the hotel, you'll find Wheeler Lake and The Old State Bank. Blue & Gray Museum of North Alabama and Historic Bank Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, comfy beds

The 163 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include MP3 docks, sofa beds, and LCD TVs with DVD players.

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room May 2 - May 3

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Kitchenette, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Decatur Riverfront ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Decatur Riverfront

Everyone (6) Couples (1) Family (7)
2 out of 5
COVID cleaning policy not handed to us or explained at checkin for our 2 night stay. Called front desk to ask about cleaning. Policy explained and said fresh towels would be sent up. After waiting 20 minutes I went to the front desk. Waited another 15 minutes in line. Clerk had forgotten to call about towels. No towels available. Had to wait for towels to dry. Loud road noises beside hotel. Cannot recommend.

Posted by on Aug 29, 2020

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Comment from Hotel Management

Sep 4, 2020 by Kirsty

Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

3 out of 5
The staff was amazingly friendly and helpful. The hotel itself needs some work. The remote control had duct take on it. The refrigerator didn’t work. The cabinet doors wouldn’t close.

Posted by , from Ohio on Mar 1, 2020

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Comment from Hotel Management

Mar 11, 2020 by Kirsty

Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

5 out of 5
The rooms are great staff awsome need to be a little more modern in bathrooms mabey rain fall shower to save on space

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 6, 2019 by Nichole Sanchez

Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur Sincerely, Nichole Sanchez Director of Front Office Doubletree by Hilton Decatur Riverfront nsanchez@cooperhotels.com 2563553150

4 out of 5
Near the river and nice place. No river view from room.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by Nichole Sanchez

Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur Sincerely, Nichole Sanchez Director of Front Office Doubletree by Hilton Decatur Riverfront nsanchez@cooperhotels.com 2563553150

5 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Aug 7, 2019 by Director of Front Office Nichole Sanchez

Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur

4 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Tyler M. Guest Relations Manager

Thank you for taking the time to rate our hotel. If there is anything we can do to make any future stays better for you, please let us know! Thank you and have a great day!

2 out of 5
Look's very old and not cleaned had boards dusty underneath of bed and fridge smells

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Tyler M. Guest Relations Manager

Please allow us to apologize for the cleanliness of the room as well as the odor. We hope that you will give us another chance in the future! Thank you again and have a great day!

2 out of 5
Shame on you for not offering free coffee in the lobby for guests. At check-out, the "cute, young staffers" were so busy laughing among themselves they hardly acknowledged our presence. Also, we were disappointed to not have breakfast included. I doubt we'll be back.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Tyler M.

Thank you for revieiwng our hotel. We take all guest feedback and commetns into consideration. We are very sorry we fell short in meeting standards and do hope you will give us another chance to make it right with you. Thank you again and have a wonderful day!

4 out of 5
Great swimming and workout room Bar,food and close to everything

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Tyler M.

Thank you for taking the time to rate and review our hotel, we are happy that the swimming pool and workout room was a great part of your stay! Thank you again and have a wonderful day!

4 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 1, 2019 by Tyler M.

Thank you for your rating and review! We appreciate all feedback and would be delighted if you stayed with us again in the near future!

About the DoubleTree by Hilton Hotel Decatur Riverfront

Location 1101 6th Ave NE, Decatur, AL 35601

Property Features

DoubleTree by Hilton Hotel Decatur Riverfront offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8901 square feet (827 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Decatur Riverfront also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Decatur hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • 8901 sq ft of conference space
  • 827 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Huntsville International Airport (HSV) (23.1 km / 14.3 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Decatur Riverfront offers 163 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Decatur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Twist Bar & Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 11 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Plaza Decatur
  • Garden Plaza Hotel Decatur
  • Hotel Plaza Garden
  • Plaza Garden Hotel
  • DoubleTree Hilton Hotel Decatur Riverfront
  • DoubleTree Hilton Decatur Riverfront
  • DoubleTree by Hilton Hotel Decatur Riverfront Hotel
  • DoubleTree by Hilton Hotel Decatur Riverfront Decatur
  • DoubleTree by Hilton Hotel Decatur Riverfront Hotel Decatur

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.