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4.3 out of 5

"The spa needs to be refurbished/updated. The second “country club” pool is need of repairs and the exterior of main building need attention. The sta ... " More

By a verified traveler on Mon 02 Jul 2018

Hotel Description

4-star family-friendly resort near Market Street, connected to the convention center

Close to airport

Your stay at this Panther Creek resort places you within 2 miles (3 km) of Market Street and Cynthia Woods Mitchell Pavilion. Woodlands Town Center and Hughes Landing are also within 3 miles (5 km).

18-hole golf course

This resort features a golf course, free water park access, and a full-service spa. Bring the family and enjoy the lazy river, children's pool, and kid-friendly dining. Enjoy a meal in one of the 4 restaurants and free perks like free self parking and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 402 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include room service, premium bedding, and free bottled water.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Nov 17 - Nov 18

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Woodlands Resort ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Woodlands Resort

Everyone (10) Family (1)
5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by dpott

Thank you for your rating. We appreciate you taking the time to provide feedback from your recent stay, and hope to have another opportunity to serve you again.

5 out of 5
We had a great time. Will definitely be back soom.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by dpott

Thank you for your 5 star rating and review. We are thrilled to hear that you enjoyed everything about the hotel, and will be sure to share your feedback with our teams. We appreciate you recommending The Woodlands Resort, and thank you for your feedback.

5 out of 5
Even during off-season, it was a nice getaway. Limited amenities, but still a lot to do.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 3, 2019 by Tate

Thanks for staying with us!

5 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by dpott

Thank you for your rating. We appreciate you taking the time to provide feedback from your recent stay, and hope to have another opportunity to serve you again.

5 out of 5
We love everything about this property. I suggest this property to everyone.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by dpott

Thank you for your 5 star rating and review. We are thrilled to hear that you enjoyed everything about the hotel, and will be sure to share your feedback with our teams. We appreciate you recommending The Woodlands Resort, and thank you for your feedback.

5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 19, 2019 by Tate

Thanks for staying with us!

3 out of 5
They had problems with the correct room and didn’t apologize for problems. Staff was rude several times.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Tate

Sorry to hear about your experience, I hope we were able to get everything corrected.

5 out of 5
Other then the cold weather the hotel was amazing friendly staff the bistro is open till midnight also has a bar in it beer was cold. Hotel tucked away into the woods away from road noise all around just a excellent hotel

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 24, 2019 by Ryan Adams

Thank you for your 5 out of 5 rating and review of your recent stay. We are thrilled to hear that you enjoyed your visit despite the cold weather. We appreciate your feedback and hope to have another opportunity to serve you again soon so that you may enjoy our hidden oasis once again.

1 out of 5
The advertised room rate is about half of what you will actually pay. We usually stay at a much nicer hotel but took this deal thinking we would save money- we actually paid more! The extra $100 pet fee is not mentioned anywhere and yes they charge it for service animals. Unlike the nicer hotel, there is not a pet bed or bowls. The satellite TV went out every time the TV was turned off and needed maintenance, the walls are so thin we were woken up all night. At 5:30am the neighbor took a shower and we may as well have been in there. The safe didn’t work, oh and room service was comparable to public school lunch in the 1980’s. The hamburger mystery meat was boiled on a hard bun. The chicken tenders were black and evidently they were out of white milk and mustard because we didn’t receive those. The chocolate ice cream tasted like they dumped a pound of bitter chocolate in the mix but hey, it helped with the smoke coming from a guest room down the hall. The best part was the random drunks walking into the lower floors through unlocked doors that are unmanned. Parking is accessible through mud patches. NOTHING is within walking distance and their definition of “resort” is very different from Webster’s.

Posted by , from Plano, Tx on Nov 23, 2018

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Comment from Hotel Management

Dec 19, 2018 by Ryan Adams

Jenny, Thank you for your honest and candid review of your stay. Please accept our sincere apologies that it was not as excellent as it should have been. Please know that our Pet Policy is listed under the "Resort" tab of our website. We apologize for the inconveniences you faced with your accommodations and that your room serve order was less than exceptional. Our culinary team is dedicated to providing delicious and unique meals for all of our guests. Your feedback is very important to us so we will be sure to share your comments with our team.

3 out of 5
Unique to us, we booked the room for the amenity of the pools for our kids. The pools were very crowded in a small space even though they have three pool areas. Added to the crowding (which means towels are not always available), food and drink is allowed in the pool areas...which means food gets dropped and people are just nasty about not cleaning up after themselves (I guess the price of the hotel makes people think that they don’t have to clean up even after themselves). Anyhow, aside from dropped food being nasty and ant attractor...it can also become a hazard to slip on in an already slippery area. And, everyone just leaves cups and drink cans everywhere. Really unpleasant. Plus, for what we paid, we got a standard room with a balcony view of the golf course and the hot Texas sun with air conditioning that couldn’t keep up. No breakfast included either. We visit the area often due to family there. If everything remains the same about The Woodlands Resort, we don’t see ourselves repeating our stay.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 16, 2018 by Dereck Hildreth

Thank you for your candid feedback of your recent stay. We apologize that your stay was not as exceptional as it should have been. Please know that cleanliness and safety are of utmost importance to our team so we appreciate your comments. Know that our Bed and Breakfast packages includes room accommodations and our breakfast buffet. Please reach out to us so that we may have the opportunity to learn more and reinstate your trust in us.

Property Features

The Woodlands Resort offers its guests a full-service spa, a golf course, a complimentary water park, and 5 outdoor swimming pools. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. You'll find a business center on site. There are 33 meeting rooms available. A children's pool, a 24-hour health club, and a spa tub are also featured at the family-friendly The Woodlands Resort. A free area shuttle within 5 mi is available. Self parking is free. Smoking is allowed in designated areas at this 4-star The Woodlands resort.

  • 402 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1974
  • Bar by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 10
  • Indoor tennis courts - 4
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (36.8 km / 22.9 mi)
  • Property shuttles: Free area shuttle within 5 mi; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Woodlands Resort offers 402 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This The Woodlands resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2014.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Woodlands Dining Room - This buffet restaurant serves breakfast and lunch.

Cool Water Cafe - This poolside café serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

The Bistro - This bistro specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Robards Steakhouse - Overlooking the golf course, this steakhouse specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, indoor tennis courts, a 24-hour health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Boat tours nearby
  • Golfing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Kayaking on site
  • Sailing nearby

Spa Services

The Spa at The Woodlands has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort Woodlands
  • Woodlands Resort
  • The Woodlands Resort And Conference Center
  • The Woodlands Resort Conference Center
  • The Woodlands Hotel The Woodlands
  • The Woodlands Resort Resort
  • The Woodlands Resort The Woodlands
  • The Woodlands Resort Resort The Woodlands

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.