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 Houston • 1 Room
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Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

2.5-star property
5450 Vista Rd, Pasadena, TX 1-855-201-7819

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4.0 out of 5
Very good!
See all 7 Travelocity Reviews

"I have always had a great time and experience at holiday inn’s. I guess just our luck every time. " More

By a verified traveler on Sun 18 Jul 2021

Points Of Interest

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Hotel Description

Pasadena guestrooms with kitchenettes

Close to airport

You'll find iT'Z Family Food & Fun and Surgery Specialty Hospitals Of America Southeast Houston within 2 miles (3 km) of this hotel. St. Luke's Patients Medical Center and CHI St. Luke's Health-Patients Medical Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, kitchenettes

The 96 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and TVs with satellite channels. Other amenities include sofa beds, living rooms, and coffee/tea makers.

Suite, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$114* Per night/room Oct 9 - Oct 10

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite (Specialty)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

Everyone (4) Family (2)
5 out of 5
I have always had a great time and experience at holiday inn’s. I guess just our luck every time.

Posted by on Jul 18, 2021

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4 out of 5
Hotel was clean, our room could have been walked through by housekeeping once more before we got there. We found dirty socks and water bottles behind the bed. Other than that everything was really clean.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Michelle

Thank you so much for letting us know the issues experienced with your room. We use every opportunity to retrain and focus our energies and having perfectly clean rooms for every guest. Please come back and see us anytime !

1 out of 5
It was close to the places we were visiting. I really have nothing else positive to say.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 27, 2019 by Michelle

We are glad that there we many options for you to visit while you were here. We are very sorry that it seems your expectations were not met in other ways and hope that you will give us another chance to change your experience.

5 out of 5
Great place for the price.Very Clean and good breakfast.

Posted by on Oct 7, 2018

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Comment from Hotel Management

Oct 17, 2018 by Michelle

Thank you for your 5 star review. We look forward to seeing you in your next visit to our area !

4 out of 5
Hotel was nice. Room was big. There was never enough towels in the room. If you know there are five people listed in the booking do not put only three towels in the room each day

Posted by on Jul 22, 2018

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Comment from Hotel Management

Jul 25, 2018 by Michelle

Thank you for the awesome review. We do strive to make every guest experience enjoyable. I truly apologize regarding the towel issue and hope to see you again.

4 out of 5
Our stay was very enjoyable. We were close to several yummy restaurants and different shopping amenities. We were also close to our family, which was why we picked this location. The hotel staff were very nice and easy to talk to. The room was very clean and the beds were comfy. Unfortunately, we did not get up in time to enjoy the breakfast. Overall, we enjoyed our stay immensely.

Posted by on Jun 26, 2018

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Comment from Hotel Management

Jun 27, 2018 by Michelle

Thank you so much for your excellent review ! We are so happy that you enjoyed your clean room and our wonderful staff. Please come back and enjoy our wonderfully appetizing Express Start Breakfast.

5 out of 5

Great!

Great experience. Near Kemah. Excellent hotel staff. Always smiling and very courteous.

Posted by on Jun 27, 2016

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Comment from Hotel Management

Jul 6, 2016 by General Manager

Hello! Thank you for taking the time to tell us about your stay. I am glad you enjoyed your time with us in Pasadena and were able to take advantage of our lovely location and staff. I hope to see you back again soon. Safe Travels! Kim

About the Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

Location 5450 Vista Rd, Pasadena, TX 77505

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Outdoor pool

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Restaurant

Property Features

Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel also features laundry facilities, express check-out, and a front desk safe. Free self parking is available. This Pasadena hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • 2 conference rooms
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel offers 96 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Televisions come with premium satellite channels and pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Living room
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Upon check-in guests must provide a Photo ID matching the name on the reservation along with a valid Credit Card for incidentals. No exceptions will be made.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.