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Frontier Hotel

2.5-star property
11230 Southwest Fwy, Houston, TX 1-855-201-7819
2.2 out of 5
See all 12 travelocity Reviews

"The service was good the rooms was clean i would stay their again its a nice and clean place to stay " More

By a verified traveler on Fri 07 Aug 2020

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Houston

City center stay

Within 3 miles (5 km) of this Houston hotel, you'll find Westwood Golf Club and Stafford Centre. Houston Baptist University and Sugar Land Town Square are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Enjoy the spa tub and free perks like continental breakfast and free self parking. A business center, free WiFi in public areas, and laundry facilities are also on offer.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$57* Per night/room Jan 19 - Jan 20

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Frontier Hotel ratings based on 12 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Frontier Hotel

Everyone (5) Couples (1) Family (3)
1 out of 5
I would never recommend anyone staying at this hotel. It’s trash.

Posted by on Sep 6, 2021

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2 out of 5
Worst hotel ever, someone was smoking crack in the stair way, the hotel was run down. I didn’t feel safe nor comfortable.

Posted by , from Houston on Sep 1, 2020

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Comment from Hotel Management

Sep 5, 2020 by FRONT DESK

SORRY ANGIE FOR YOUR INCONVENIENCE..ALTHOUGH WE STRIVE TO PLEASE OUR GUESS AND TO MAKE THEM AS COMFORTABLE AS POSSIBLE..THANK YOU FOR YOUR FEED BACK AND BRINGING THIS TO OUR ATTENTION!

5 out of 5
The service was good the rooms was clean i would stay their again its a nice and clean place to stay

Posted by , from Houston on Aug 7, 2020

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Comment from Hotel Management

Aug 16, 2020 by FRONT DESK

THANK YOU GARYBOLDS ..HERE AT FRONTIER INN WE DO OUR BEST TO ACCOMMODATE OUR GUESS..COME AGAIN!!

1 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 13, 2020 by Frontier Management

We are sorry you did not enjoy your stay.. Please contact us directly with more details so we can address your issues.

1 out of 5
The sheet were dirty .there were cigerette butt in the elevator.no breakfast generally dirty

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Management

We are sorry for the issues during your stay and will be addressing them with our staff.

1 out of 5

Never again

First off they gave our rooms away. We had reserved 2 double queen rooms & ended up with 2 king rooms. There were prostitutes everywhere. Guys knocking on the doors all hours of the night. There was water leaking in the hall & in the rooms. It didn't smell to good. They had a security guard which didn't see him do much but visits with the people standing around. There was a drug deal going on in the hallway. I'm glad we didnt have our grandkids with us on this trip.

Posted by on Jun 5, 2017

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1 out of 5

The most horrible hotel i have ever encounter

Pros: Nothing
Cons: Close down the hotel, renovate and find a new manager
Location: Located close to Bush and no fun around
The place looks more of a brothel and exposed to security threat. Smell of smokes all over, rooms with much rusty metals and unkept kitchen. There was no internet at my time of visit and i was told its been such for days. The Manager Jesse is bossy and never ready to attend to client needs except his money. I booked for the hotel based on the information about services published by the agent but i had to request for a check out which was officially done amidst a stubborn resistance from the manager. Travelocity being an insensitive and careless agent has not been able to refund my monies for 4 nights for 2 persons to me. Travelocity does not have any control over the manager who exhibits traits of a con artiste . My issue of refund is still pending at me disbelieve. I caution anyone with the aim of booking this hotel also thinking the agency Travelocity is reliable and competent to think twice. The official telephone line of the hotel is on silent and hardly attends to calls for days. Never be a victim like me.

Posted by , from Ghana on May 6, 2017

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3 out of 5

Hotel is decent for the price

The front desk staff were extremely nice. The room that I reserved had to be changed because the safety lock didn't work. There was a gap in the door and you could slightly see outside of the door. The new room was decent but the air conditioner wasn't working well. The rooms are pretty dated but the price was good. I would stay there again if I just really needed to do so.

Posted by , from Houston, Texas on Jan 30, 2016

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Comment from Hotel Management

Apr 14, 2016 by Salina

Thank You

2 out of 5

smell bad, good breakfast however

Pros: Free breakfast
Cons: Noisy, sticky smell on pillows and blankets
The sink is leaking, pillows and blankets smell bad. Noisy upstairs (running around and jumping on and off the beds). However, the rooms are quite large and breakfasts are quite good.

Posted by , from Dallas, TX, USA on Oct 30, 2012

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1 out of 5

This hotel made me feel like leaving

I would not recommend this hotel to eny body . I had really bad service. The front desk clerk was rude and no help at all my room had trash in it . I called for towls because there were none in the room and they said the did not have anymore. I asked for none smoking and it seabed like someone had smoked in there and last but not lease they gave me a handie cap room and I was not handie cap

Posted by on Oct 3, 2012

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About the Frontier Hotel

Location 11230 Southwest Fwy, Houston, TX 77031

Property Features

Frontier Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available. Event space at this hotel measures 300 square feet (27 square meters). Frontier Hotel also features laundry facilities and an elevator. Self parking is free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 27 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Frontier Hotel offers 80 accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Iron and ironing board

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Contactless check-out is available.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Comfort Inn Hotel Southwest
  • Comfort Inn Southwest
  • Frontier Hotel Houston
  • Frontier Hotel
  • Frontier Hotel Hotel
  • Frontier Hotel Houston
  • Frontier Hotel Hotel Houston
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.