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4.4 out of 5

"Y’all offered breakfast I paid for it comes to find out it didn’t come in as a buffet and was gonna b charged " More

By a verified traveler on Fri 17 Mar 2023

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Hotel Description

3-star hotel near Katy Mills Mall

In Katy

You'll be within half a mile (1 km) of Katy Mills Mall and 2 miles (3 km) of Typhoon Texas with a stay here. Katy Veterans Memorial Museum and Main Event are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Apr 28 - Apr 29

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Houston Katy Mills ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Houston Katy Mills

Everyone (7) Couples (2) Family (1)
5 out of 5
:

Posted by on Oct 22, 2023

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4 out of 5
Y’all offered breakfast I paid for it comes to find out it didn’t come in as a buffet and was gonna b charged

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 20, 2023 by Perla

Thank you for taking the time to let us know about your experience while staying with us. I am sorry for the confusion about breakfast, The Courtyard brand has The Bistro which only has a made to order menu style breakfast for purchase, we do have rates that include breakfast vouchers which you can use at the Bistro but unfortunately they do have a monetary limit and persons, which mean anything purchased anything over that will have to be paid by guest.

5 out of 5
Overall

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 17, 2023 by Perla

Clariss, thank you for your awesome review, we appreciate you taking the time to share your rating with us.

5 out of 5

Posted by on Mar 28, 2021

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4 out of 5

Posted by on Feb 29, 2020

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5 out of 5
Everything was great. We had no real issues or concerns.

Posted by on Jan 13, 2020

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5 out of 5
Impressed with your bistro. The breakfast was excellent.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 3, 2019 by LouieB., AGM

Anonymous, Thank you for the awesome review on our Bistro.

5 out of 5
First class and priced fairly. Clean rooms and located in the center of Katy mills.

Posted by , from donaldsonville on Sep 4, 2018

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4 out of 5

One Night Stay

Booking on line thru Travelocity was a breeze. Everything went great at the hotel. We met family in lobby right at 1000pm and bartender kept bar open past closing time long enough for a around of drinks. Great place to stay.

Posted by , from Baton Rouge on Feb 13, 2017

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2 out of 5

Not for families

Breakfast/kitchen is poorly staffed. Only open at certain hours. Sometimes staff from the front desk has to go to the bar to prep coffe, etc. Pool was closed but sign had blown off so I didn't know. Keys weren't working twice. Staff entered my check out date incorrectly causing hassle. My booking included breakfast free for 1 person but staff didn't give me the vouchers upon check in. Eventually I got credit but it was one more thing that didn't go smoothly. I will never stay here with my children again. This hotel is set up for single business folks.

Posted by , from anchorage AK. on Jul 17, 2016

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About the Courtyard Houston Katy Mills

Location 25402 Katy Mills Parkway, Katy, TX 77494

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Courtyard Houston Katy Mills offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. A library, a terrace, and a vending machine are also featured at the business-friendly Courtyard Houston Katy Mills. For a fee, parking is available. This 3-star Katy hotel is smoke free.

  • 111 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard Houston Katy Mills offers 111 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 47-inch LED televisions come with premium satellite channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Courtyard Houston Katy Mills has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50–20.00 per person
  • Uncovered self parking fee: USD 3.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Houston Katy Mills Hotel
  • Courtyard Houston Katy Mills
  • Courtyard Houston Katy Mills Katy
  • Courtyard Houston Katy Mills Hotel
  • Courtyard Houston Katy Mills Hotel Katy

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.