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Country Inn & Suites by Radisson, Houston Northwest, TX

3-star property
12915 FM 1960 Rd W, Houston, TX 1-855-201-7819
3.5 out of 5
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See all 6 travelocity Reviews

"It was a good location for our plans. " More

By a verified traveler on Mon 16 May 2022

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Hotel Description

3-star aparthotel in FM 1960

FM 1960 stay

Your stay at this FM 1960 aparthotel places you within 2 miles (3 km) of Cypress Fairbanks Medical Center and New Medical Horizons II. Kindred Hospital Houston Northwest and Cosmic Jump Indoor Trampoline Park are also within 2 miles (3 km).

Free perks

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 65 apartments also offer free WiFi and TVs with satellite channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Dec 4 - Dec 5

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Houston Northwest, TX ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Houston Northwest, TX

Everyone (2) Couples (1) Family (1)
1 out of 5
The property was not clean. I saw a bug as i enter the room. The room smelled like wet towels or wet carpet. They tried to give me another room but it smelled the same. I had to take our use towels to the front desk to get clean towels. They never cleaned the room. Told me they dont clean if someone is staying in the room.

Posted by , from PLEASANTGROVE on Oct 31, 2022

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Comment from Hotel Management

Nov 1, 2022 by Hotel Manager

Dear VEDRA,Thank you for your comments. We're sorry to hear that your stay was less than satisfactory. We will be sure to follow up with our housekeeping staff to ensure that all rooms are clean and free of any bugs or unpleasant smells. We hope you will consider giving us another chance in the future.Sincerely,Hotel Manager

5 out of 5
It was a good location for our plans.

Posted by on May 16, 2022

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Comment from Hotel Management

May 17, 2022 by Hotel Manager

Dear Guest, Thank you very much for your stay at the Country Inn & Suites by Radisson, Houston Northwest, TX. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

4 out of 5

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 22, 2020 by Ashley

Thank you for your feedback. We hope to see you again soon!

2 out of 5
This hotel was a complete waist of money. Wish I would have done more research. First off it smelled. There were waist basket collecting water from the leaking ceiling. The room was nothing special, toilet seat not securely fastened. They were not that busy yet I am pretty sure they put guest all in one area. Constant opening and closing of door in room next door. Kids running up and down the halls. This was the worst. Did not seem like a safe neighborhood. Checked out early and of course no refunds.

Posted by on May 14, 2019

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Comment from Hotel Management

May 21, 2019 by Allyson Redd

Dear Anonymous, Thank you for taking the time to share your most recent experience at our hotel, as we appreciate your feedback. We are so sorry to hear that you did not enjoy your stay with us. We hope that you made us aware of these issues at the time you checked out so we could offer a resolution. Thank you again for choosing the Country Inn & Suites - Northwest Houston, and we hope that if you're ever in the area again that you'll give us another try. With Warm Hospitality, Allyson Redd General Manager

5 out of 5
We loved our stay. Ken is the most professional Manager, we have ever had at any Country Inn. Ken has mastered the art of listening to the customer. His followup is just as remarkable. It wouldn't surprise mea bit , to see Ken runing this entire chain in a few years. Ken thank you for the outstanding service . Pastor Jerry

Posted by , from Sulphur, Louisiana on Mar 9, 2019

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Comment from Hotel Management

Mar 13, 2019 by Chelsea Himes Front desk agent

Dear Marcus Sandoval, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. Please take a few minutes to let us know about your experience and whether you would recommend us to your colleagues, friends and family. Your information and privacy is important to us, and we hope to hear your thoughts about your visit to The country Inn and suites .

4 out of 5

We weren't there very long, but still enjoyed it.

Pros: Free Internet
We had to get up and going early, so we missed breakfast. It would be nice if breakfast could be served earlier.

Posted by , from Grapevine on May 14, 2011

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About the Country Inn & Suites by Radisson, Houston Northwest, TX

Location 12915 FM 1960 Rd W, Houston, TX 77065

Property Features

Country Inn & Suites by Radisson, Houston Northwest, TX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Houston Northwest, TX. Free self parking is available. This 3-star Houston aparthotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 57.50 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 57.50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Houston-Nw
  • Country Inn Carlson Houston Northwest TX
  • Country Carlson Houston Northwest TX
  • Country Inn Suites by Radisson Houston Northwest TX
  • Country Inn & Suites by Radisson, Houston Northwest, TX Houston

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.