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4.8 out of 5

"The location was great! We were only 5-20 minutes away from everything but the Outlet Mall…lol! Very clean and quiet. They just need to put anew mattr ... " More

By a verified traveler on Thu 23 Sep 2021

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Hotel Description

3-star hotel near Buffalo Bayou Park

In Houston

With a stay at this Montrose hotel, you'll be within half a mile (1 km) of Buffalo Bayou Park and 2 miles (3 km) of Downtown Aquarium. Toyota Center and George R. Brown Convention Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 76 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Nov 21 - Nov 22

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Downtown Inn & Suites ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Downtown Inn & Suites

Everyone (9) Couples (2) Family (3)
4 out of 5
The location was great! We were only 5-20 minutes away from everything but the Outlet Mall…lol! Very clean and quiet. They just need to put anew mattress in room 417.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 30, 2021 by Erica G.-GM

Thank you for your review! We are glad to hear that you enjoyed our easily accessible and central location and to hear that you enjoyed exploring! We hope to see you again soon and we will most definitely use your feedback to do a quality check. Safe travels!

5 out of 5
I loved our stay there (3 days/2 nights). Great location. Super clean and spacious room (we had a extremely comfortable king size bed and an extra pull out couch). Wifi & Ethernet in room, Satellite TV. The entire staff from the front desk, to housekeeping and kitchen was amazing. The pool is great and kid friendly. And they have a lil hot tub. Location is great. All the major museums and the aquarium are within 10-15 minutes drive time. Ms. Dina makes a great breakfast, they have waffles, pancakes, eggs, sausage....well the whole shebang. Highly recommended!! We'll be back!!!

Posted by , from Austin on Sep 3, 2019

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5 out of 5
The front desk ladies had excellent customer services skills. Very personable, friendly and accommodating

Posted by , from Austin, TX. on Sep 1, 2019

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5 out of 5

Posted by on Jul 18, 2019

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5 out of 5
Great location for a baseball game and Freedom over Texas 4th of July weekend/events. The staff were fantastic. Especially the shuttle driver that seems to do it all.

Posted by on Jul 7, 2019

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5 out of 5

Posted by on Jul 4, 2019

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5 out of 5

Great location close to downtown with free parking

Pros: Location and quality
Location: Close to downtown, several restaurants in walking distance.
Very nice room, quiet, with parking, breakfast, internet, happy hour and snacks included. Able to walk into downtown, also easy access to freeway.

Posted by , from Dallas on Jan 21, 2018

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5 out of 5

Better than expected.

Pleasantly surprised. Large rooms. Very clean. Like new. Good bfast. Good security.

Posted by , from Dallas on Dec 18, 2017

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5 out of 5

Great hotel in Houston

Love this hotel. Like having a keurig in room. Very quiet with a great bed pillows and sheets. Nice to have a hot brkfst included as well as a simple but nice happy hour.

Posted by , from minneapolis on Nov 6, 2017

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5 out of 5

Very good experience. Would highly recommended.

Friendly, helpful staff. Very comfortable and clean bedroom and bath. Quiet. Didn't use the little swimming pool so can't comment on it. Exercise room was fine. Breakfast was very good with much variety. Close to theatre district. Convenient shuttle. Good landscaping. A+++

Posted by , from Mississippi on Jul 8, 2017

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About the Best Western Plus Downtown Inn & Suites

Location 915 W Dallas St, Houston, TX 77019

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 400 square feet (37 square meters). The business-friendly Best Western Plus Downtown Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. You'll have access to the health club at a partner property. This 3-star Houston hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Houston Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Best Western Downtown
  • Best Western Inn Plus
  • Best Western Plus Downtown
  • Best Western Plus Downtown Inn
  • Best Western Plus Inn
  • Downtown Best Western
  • Best Western Plus Downtown Inn Houston
  • Best Western Plus Downtown Houston
  • Best Western Downtown Inn & Suites Houston Hotel
  • Best Western Downtown Inn And Suites Houston
  • Best Western Downtown Inn & Suites Houston Hotel Houston
  • Best Western Plus Downtown Inn Suites
  • Best Plus & Suites Houston
  • Best Western Plus Downtown Inn & Suites Hotel
  • Best Western Plus Downtown Inn & Suites Houston
  • Best Western Plus Downtown Inn & Suites Hotel Houston

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.