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The Waters Hot Springs, Tapestry Collection by Hilton

2.5-star property
340 Central Ave, Hot Springs, AR 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 7 Travelocity Reviews

"The location is excellent and the valet parking is just next door, so you can see your car and it is protected. The parking staff is excellent under v ... " More

By a verified traveler on Thu 08 Jul 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Hot Springs

Heart of Hot Springs

Steps from the hotel, you'll find Hot Springs National Park Visitor Center and Bathhouse Row. Fordyce Bathhouse (Vistor Center) and Quapaw Baths are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A terrace and a convenience store are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 62 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Premium bedding, free bottled water, and hair dryers are also available.

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Sep 26 - Sep 27

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Waters Hot Springs, Tapestry Collection by Hilton ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Waters Hot Springs, Tapestry Collection by Hilton

Everyone (3) Couples (2) Family (3)
5 out of 5
The location is excellent and the valet parking is just next door, so you can see your car and it is protected. The parking staff is excellent under very difficult circumstances as the off load is very small and you have to be quick! I love this hotel and the staff. It was renovated just five or so years ago by the owners who are business managers and architects and they know their businesses, The building has been there since the 1900:s and was a medical office building and perfect for this Hilton Hotel. I will definitely stay there again. Due to Covid, it is spartan and very clean. The doors are heavy and you feel well-protected. I loved it for the celebration of our 53rd Anniversary

Posted by on Jul 8, 2021

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5 out of 5

Posted by on May 27, 2021

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4 out of 5
The room and hotel was clean, showers were hot. The mattress and pillows were comfortable. The location was convenient. Free parking was just a short walk away. The staff wore masks and hand sanitizer was available in the hotel lobby.

Posted by on Apr 23, 2021

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5 out of 5
Close to everything. Really clean and modern. Valet and front desk eager to answer all questions. Matthew, the valet was excellent pointing out things to see and do.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 14, 2020 by Nikki

The Waters would like to thank you for taking the time to leave us this review. We are delighted to see that you had such a wonderful experience with us while visiting Hot Springs, and we hope to see you on future stays.

5 out of 5
We have stayed in Hot Springs at various hotels 6 times, and this was absolutely our best hotel experience! Great location- walkable to basically everything. Very comfortable beds, nice renovated rooms and bathrooms, air conditioner worked perfectly, super friendly and attentive staff. No question- this is now our go to Hot Springs hotel.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Nikki

The Waters would like to thank you for taking the time to leave us this review. We are delighted to see that you had an enjoyable experience with us and we hope to see you the next time you visit Hot Springs.

5 out of 5
Staff was very friendly. The rooms were very spacious. Location was within walking to a variety of bars, restaurants and stores. Highly recommend

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 19, 2019 by Nikki

We are glad to see that you had such a pleasant experience while visiting Hot Springs. The Waters is looking forward to seeing you the next time you visit Hot Springs.

4 out of 5
Pros: Great location, recent renovation.
Cons: Desk clerk should be friendly and welcoming.
The front desk clerk was not friendly or welcoming.

Posted by on Sep 27, 2017

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About the The Waters Hot Springs, Tapestry Collection by Hilton

Location 340 Central Ave, Hot Springs, AR 71901

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available. This Hot Springs hotel is smoke free.

  • 62 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 18.00 per night
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waters Hotel Hot Springs
  • The Waters Ascend Hotel Collection
  • The Waters An Ascend Hotel Collection Member
  • The Waters Hot Springs, Tapestry Collection by Hilton Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.