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Candlewood Suites Hot Springs, an IHG Hotel

2.5-star property
3404 Central Ave, Hot Springs, AR 1-855-201-7819
4.4 out of 5
Excellent!
See all 30 travelocity Reviews

"Convenient to downtown, shopping and restaurants. " More

By a verified traveler on Sun 27 Mar 2022

Points Of Interest

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Hotel Description

Hotel near Hot Springs National Park in Hot Springs

Near the airport

You'll be steps from Family Fun Park and within a 15-minute walk of Oaklawn Racing & Gaming. CHRISTUS Dubuis Hospital of Hot Springs and Central Bowling Lanes are also within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Aug 23 - Aug 24

Studio Suite, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Queen)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Smoking (1 King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Candlewood Suites Hot Springs, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Hot Springs, an IHG Hotel

Everyone (6) Couples (3) Family (6)
4 out of 5
Convenient to downtown, shopping and restaurants.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Apr 13, 2022 by Arina Koogler

Thank you for choosing Candlewood Suites in Hot Springs Arkansas! We also have an outdoor swimming pool and gazebo, also we do have the gas grill by the pool area. Swimming pool is going to be open soon but the opening day is depending on the weather. I am sure your next visit at Candlewood Suites in Hot Springs going to be great as well!!! Thank you!!!

2 out of 5
N.a

Posted by on Oct 11, 2021

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5 out of 5
Clean. Quiet, Convenient. Price was fair.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 24, 2021 by CWS Team Member

Dear Anonymous, Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and we look forward to seeing you again.

5 out of 5
I absolutely loved the kitchenette that was in our room and also the table space. The pool area was great! Definitely would book there again.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by CWS Team Member

Dear Anonymous, Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and we look forward to seeing you again.

4 out of 5
Good place to stay staff good service But parking is narrow

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 15, 2021 by Candlewood Suites

Thank you for your feedback!

5 out of 5

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 15, 2021 by Candlewood Suites

Thank you for your rating!

5 out of 5
Candlewood allowed us to check-in an hour early. The front desk staff was friendly and very courteous. We had two rooms and only had an issue with one set of room keys not being programmed. But that issue was quickly fixed at the front desk. Everything was clean in both rooms. The in my opinion the pillows were the best thing ever! They also did a great job at making us feel safe during this COVID-19 situation. I would highly recommend staying her.

Posted by , from Little Rock, AR on Jun 27, 2020

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Comment from Hotel Management

Jun 30, 2020 by Candlewood Suites

We are so very pleased to know that you enjoyed your stay with us and that when you had an issue with your keys the staff handled that right away for you! Thank you so much for your feedback.

4 out of 5
Rooms were clean, everything was nice, people we also friendly.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel Staff

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean room. Friendly staff..Enjoyed my stay! The parking was nice! Just enjoyed everything!

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 4, 2019 by Hotel Staff

Hi R, Thank you so much for providing your feedback. We try our best to ensure your satisfaction. We hope to see you again in the near future. Thanks

4 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Sep 3, 2019 by Hotel Staff

Thank you for your feedback!

About the Candlewood Suites Hot Springs, an IHG Hotel

Location 3404 Central Ave, Hot Springs, AR 71913

Property Features

Candlewood Suites Hot Springs, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Candlewood Suites Hot Springs, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Hot Springs hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Hot Springs, an IHG Hotel offers 95 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 45 per pet (varies based on length of stay)
  • Weight limit: 176 lbs
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood HOT SPRINGS
  • Candlewood Suites HOT
  • Candlewood Suites HOT Hotel
  • Candlewood Suites HOT Hotel SPRINGS
  • Candlewood Suites HOT SPRINGS
  • Candlewood Suites Hot Springs Hotel Hot Springs
  • Candlewood Suites Hot Springs Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.