4/10 Poor
Jade
Traveled with partner
Feb 28, 2025
So we bad a lot of money for the first night to stay in the spa room. However the room was so tiny and the spa bath did not function properly. I honestly wouldn’t ever pay for this type of room again as it was so expensive for what it was. It however was clean I can’t complain about the tidiness. Our shower also didn’t work properly which was also very disappointing. When we moved into the normal double room, it was a bigger room and the shower worked wonderful. Intell I just think you need to review your spa rooms people are paying a lot of money for rooms that aren’t to standard. I didnt raise it as we was only staying in there for one night and honestly couldn’t be bothered with the hassle and the room we moved into for the end of our stay was perfect. I would say the hotel is assessable as I use a wheelchair. Again we stayed in a normal room as it has everything I need and sometimes just hate that you have to call up for an assessable room. However they put us on ground floor for the normal double room for the majority of our stay.
Jade
Stayed 2 nights in Feb 2025