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Charterhouse Causeway Bay

3.5 star property
3.5-star hotel near Hong Kong Convention and Exhibition Centre

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Photo gallery for Charterhouse Causeway Bay

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi
Fitness facility
Bar (on property)
Junior Suite | Living area | TV
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Place, Wan Chai Road
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪5 min walk‬
  • Place, Happy Valley Race Course
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Business Room

Business Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Business Room

  • 172 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 172 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi

S Signature

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(21 reviews)
  • 173 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 474 sq ft
  • Sleeps 3
  • 1 Queen Bunk Bed

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About the neighborhood

Hong Kong Island

Wan Chai stay.Your stay at this Wan Chai hotel places you within 3 miles (5 km) of Hong Kong Convention and Exhibition Centre and Kowloon Bay. Wan Chai Road and Causeway Bay Shopping Plaza are also within half a mile (1 km).

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 miles
  • Causeway Bay Shopping Plaza - 3 min walk - 0.2 miles
  • Times Square Shopping Mall - 5 min walk - 0.3 miles
  • Happy Valley Race Course - 5 min walk - 0.3 miles
  • Hong Kong Convention and Exhibition Centre - 11 min walk - 0.6 miles

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪Lounge by ch - ‬1 min walk
  • ‪Darts 180 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪The Gazebo Restaurant - ‬2 min walk

About this property

Charterhouse Causeway Bay

3.5-star hotel near Hong Kong Convention and Exhibition Centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Charterhouse Causeway Bay. The hotel can provide concierge services and limo/town car service.
  • 1 building
  • 294 guestrooms or units
  • 20 levels
  • Built in 1992
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • Dining venue
Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong Island hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.7272 percent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

How close is Charterhouse Causeway Bay to the airport?

Charterhouse Causeway Bay is 24.7 mi (38-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

Does Charterhouse Causeway Bay have an airport shuttle?

Airport shuttle services are not available at Charterhouse Causeway Bay.

How close is Charterhouse Causeway Bay to the beach?

This hotel is 3.5 mi (14-min drive) from Hung Hom Promenade and 4.3 mi (14-min drive) from Repulse Bay Beach. Don't forget your sunscreen!

Does Charterhouse Causeway Bay offer free breakfast?

Charterhouse Causeway Bay does not offer free breakfast.

Is there a casino at Charterhouse Causeway Bay?

No, there is no casino at this hotel.

What time is check-in at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Charterhouse Causeway Bay?

Free parking is not available at this hotel.

Does Charterhouse Causeway Bay have a pool?

Charterhouse Causeway Bay does not have a pool.

Does Charterhouse Causeway Bay have a restaurant?

Yes, there is a restaurant on site.

Does Charterhouse Causeway Bay have a spa?

There are no spa services available at this hotel.

How close is Charterhouse Causeway Bay to downtown Hong Kong Island?

Charterhouse Causeway Bay is 1.3 mi away from Hong Kong Island.

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 200 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel budget price premium location
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Stayed 2 nights in Aug 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient taking bus
Stayed 1 night in Aug 2025

6/10 Okay

Siew San

Liked: Staff & service
The refrigerator is not cold. Aircon can't adjust. Not cool enough
Stayed 3 nights in Jul 2025

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025

10/10 Excellent

sow

Stayed 1 night in Jun 2025

10/10 Excellent

danh, Brooklyn

Stayed 2 nights in Jun 2025

4/10 Poor

kin sun

Stayed 1 night in May 2025

6/10 Okay

kin sun

good location
Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Disliked: Cleanliness
There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue
Stayed 5 nights in May 2025

8/10 Good

Harriet Odlas

Traveled with family and small children
Liked: Cleanliness, staff & service
the sink was clogged,
Stayed 4 nights in Mar 2025

8/10 Good

Miyako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024

4/10 Poor

Hoi Yue

Traveled with family
Disliked: Amenities, property conditions & facilities
Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Disliked: Staff & service

CHARTERHOUSE WANCHAI REVIEW

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Stayed 5 nights in Dec 2024

8/10 Good

Moshe

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
the room furniture as well all other equipment is older than my grand grand grand mom simply unpleasant to pay such price and feel like you are in bad guesthous
Stayed 1 night in Dec 2024

6/10 Okay

Eddie

Stayed 8 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Roshan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Stayed 5 nights in Dec 2024

4/10 Poor

Anujin

Stayed 3 nights in Dec 2024

8/10 Good

Wing See

Traveled with family and small children
Disliked: Property conditions & facilities
Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorothy

Liked: Amenities
Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024