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Le Méridien Hong Kong, Cyberport

5.0 star property
5-star hotel near Sai Wan Swimming Shed

Choose dates to view prices

Photo gallery for Le Méridien Hong Kong, Cyberport

A modern hotel room with a large bed, a view of the sea, and a large window.
A spacious room with large windows, a sofa, armchairs, a coffee table, and a bookshelf.
A person relaxing by a poolside with a tray of breakfast items, a book, and a drink.
A spacious restaurant with high ceilings, large windows, and modern furniture.
An outdoor cafe area with round tables and wicker chairs, a waiter attending to a table, and umbrellas providing shade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Cyberport Road, Pokfulam, Hong Kong
  • Place, Cyberport
    ‪1 min walk‬
  • Place, Cyberport Conference and Exhibition Center
    ‪2 min walk‬
  • Place, Aberdeen Fishing Village
    ‪4 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Family room, Bedroom 1: 1 King, Bedroom 2: 2 Twin

A hotel room with two beds, a desk, a chair, a TV, and large windows offering a city view.

Family room, Bedroom 1: 1 King, Bedroom 2: 2 Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk, and a view of the sea.

Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Larger Guest room, 1 King

A hotel room with a bed, a minibar, a wardrobe, and a sliding door.

Larger Guest room, 1 King

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern living room with a large flat-screen TV, a sofa, a coffee table, and a dining area with a view of the sea.

Suite, 1 King Bed

  • Harbor view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a view of the sea, and a large window.

Suite, 1 King Bed, Oceanfront

  • Harbor view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

A modern kitchen with wooden cabinets, a countertop, and a view of the sea through large windows.

Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a minibar, a shower, and a wooden wardrobe.

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A modern hotel room with two beds, a desk, and a large window offering a view of the sea and hills.

Room, 2 Twin Beds

  • Harbor view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the sea.

Room, 1 King Bed

  • Harbor view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hong Kong Island

Seaside stay .With a stay at this Southern District hotel, you'll be within 2 miles (3 km) of Sai Wan Swimming Shed and 6 miles (10 km) of Hong Kong - Macau Ferry Terminal. Lan Kwai Fong and Ocean Park are also within 6 miles (10 km).

What's nearby

  • Cyberport - 1 min walk - 0.0 miles
  • Cyberport Conference and Exhibition Center - 2 min walk - 0.1 miles
  • Li Ka Shing Faculty of Medicine - 12 min walk - 0.7 miles
  • Pok Fu Lam Family Walk - 3 min drive - 2.0 miles
  • Aberdeen Fishing Village - 4 min drive - 1.8 miles

Getting around

  • HKU Station - 4 min drive
  • Hong Kong Wan Chai Station - 9 min drive
  • Hong Kong International Airport (HKG) - 40 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Hospital Canteen - ‬18 min walk
  • ‪Pepper Lunch Express - ‬2 min walk
  • ‪Chung's House - ‬2 min walk
  • ‪Pacific Coffee - ‬17 min walk

About this property

Le Méridien Hong Kong, Cyberport

5-star hotel near Sai Wan Swimming Shed
Le Méridien Hong Kong, Cyberport offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Le Méridien Hong Kong, Cyberport. A theme park shuttle and a train station drop-off service are available for a fee. For a fee, parking is available. A complete renovation of Le Méridien Hong Kong, Cyberport was completed in November 2022.

This 5-star Hong Kong Island hotel is smoke free.

  • 170 guestrooms or units
  • 13 levels
  • 3 dining venues
  • Built in 2004
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Le Méridien Hong Kong, Cyberport offers 170 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch plasma televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Pool
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  • Free WiFi
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4.6 out of 5, Wonderful, 343 reviews
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The price is $102
Aug 31 - Sep 1
Total with taxes and fees
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Property amenities

Family friendly

  • Children's dinnerware
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (HKD 130 per day)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free bus station shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (HKD 400 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 268 for adults and HKD 168 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch plasma TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: HKD 715 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 565.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 268 for adults and HKD 168 for children
  • Uncovered valet parking fee: HKD 400 per day
  • Nearby parking fee: HKD 130 per day
  • Pet fee: HKD 715 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 565.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cyberport
Cyberport Meridien
Meridien Cyberport
Meridien Cyberport Hong Kong
Meridien Cyberport Hotel
Meridien Cyberport Hotel Hong Kong
Hong Kong Le Meridien
Le Meridien Cyberport Hong Kong
Le Meridien Cyberport Hotel Hong Kong
Le Meridien Hong Kong
Meridien Hong Kong
Le Meridien Cyberport
Le Méridien Hong Kong, Cyberport Hotel
Le Méridien Hong Kong, Cyberport Hong Kong
Le Méridien Hong Kong, Cyberport Hotel Hong Kong
Le Méridien Marriot Hong Kong

Frequently asked questions

How close is Le Méridien Hong Kong, Cyberport to the airport?

Le Méridien Hong Kong, Cyberport is 25.4 mi (40-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Le Méridien Hong Kong, Cyberport?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Le Méridien Hong Kong, Cyberport on Sep 1, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Le Méridien Hong Kong, Cyberport have an airport shuttle?

Airport shuttle services are not available at Le Méridien Hong Kong, Cyberport.

How close is Le Méridien Hong Kong, Cyberport to the beach?

This hotel is 6.4 mi (20-min drive) from Repulse Bay Beach and 8.5 mi (22-min drive) from Hung Hom Promenade. Don't forget your sunscreen!

Does Le Méridien Hong Kong, Cyberport offer free breakfast?

Free breakfast isn’t provided at Le Méridien Hong Kong, Cyberport, but buffet breakfast is offered for a fee of HKD 268 for adults and HKD 168 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Le Méridien Hong Kong, Cyberport?

No, there is no casino at this hotel.

What time is check-in at Le Méridien Hong Kong, Cyberport?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Le Méridien Hong Kong, Cyberport?

Free parking is not available at this hotel. Valet parking is available for HKD 400 per day.

Does Le Méridien Hong Kong, Cyberport have a pool?

Le Méridien Hong Kong, Cyberport features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Le Méridien Hong Kong, Cyberport have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine, garden views, and al fresco dining.

Does Le Méridien Hong Kong, Cyberport have a spa?

There are no spa services available at this hotel.

How close is Le Méridien Hong Kong, Cyberport to downtown Hong Kong Island?

Le Méridien Hong Kong, Cyberport is 2.4 mi away from Hong Kong Island.

Le Méridien Hong Kong, Cyberport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 555 reviews
Rating 8 - Good. 202 out of 555 reviews
Rating 6 - Okay. 49 out of 555 reviews
Rating 4 - Poor. 20 out of 555 reviews
Rating 2 - Terrible. 14 out of 555 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel.
Stayed 13 nights in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, friendly staff, great breakfast buffet.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

SIU CHUNG

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and well-sized rooms. My work was in Cyberport so was very convenient
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good managed hotel. Location is a bit far away from downtown but price is reliable due to this weakness. They provide hourly shuttle bus service to downtown (Central) which is very convenient and perfect alternative. No special shopping area around hotel but there's good walking route alongside west ocean of Hong Kong island. Breakfast is recommandable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Chiu Kwan Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and cheap parking, excellent hotel facilities.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

WENG SAN

Liked: Cleanliness, staff & service
Very low water pressure for the shower
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great vibes. Very comfortable
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms

Nice hotel, away from the main areas, but the shuttle bus to Central was handy. Nice pool and gym.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Angus Hau Ming

Liked: Staff & service, property conditions & facilities
Nice hotel and view is excellent. But the location is nice for relaxation but not convenient.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le Meridien Cyberport

We stayed 3 nights and just love the hotel. Quiet, clean and comfortable with great sta ff who strive to make your stay memorable. I highly recommend this hotel. It has everything you need.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel in all above categories. Rooms, restaurants and facilities first class. Staff efficient and friendly . Shuttle to central very reliable and useful. Will stay again!
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet retreat close to the bustle of the city

Room was amazing, very clean and modern with useful automatic window coverings and beautiful lighting options. Service was excellent, and the shuttle to town very convenient. Food was average (noting I didn't eat many meals at the hotel).
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great. The view, the service, the safety and peace. You will feel the space, the difference in comparison to most parts of HK.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and pretty centralised. Heading to the financial district or kowloon side is approximately 25 mins from here. Staff were considerate and helpful, even allowed a late checkout as my flight is much later. The helpfulness off the staff toward guests and non-guests were exemplary. Love my stay.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great staff

All the staff we met during our stay are nice and helpful. The room is clean qnd spacious. And the pool and the gym room is good enough. The only drawback is that the hotel is located in a boring area with little public transportation.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Good: Spotlessly clean, great pool, good options for breakfast, the best hotel bed we’ve ever slept in. Easy access to Kennedy Town and beyond, and taxis plentiful. Not so good: Wine expensive (but more expensive everywhere in HK than in UK). Limited TV channels. Not much around within walking distance. Would we stay here again - definitely Yes.
Stayed 10 nights in Apr 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It is fairly new hotel with super polite and friendly staff. It is a rare property in Hong Kong, that has an huge outdoor area for you to walk or run around. It is not very close to shopping malls or restaurants but a taxi ride in the small Hong Kong can take you almost anywhere in 20 minutes. I will stay here again, when I come to Hong Kong again.
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Yuk Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liong Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during the stay. If there was an allocated smoking area on each level, it would be more convenient for the guests. I went up and down, affecting the elevator use at least 12 times on a daily basis.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay in Hong Kong

Overall decent stay at Le Meridien. The bathroom door layout was awkward in that the shower door was not raised high enough to allow for a towel to be placed on the floor properly without it crumpling when the shower door is swung open or closed. There were some stains on the table, side table, chair and toilet that I ended up disenfecting with our own alcohol/hand sanitizer spray but the stains could not be removed except for the toilet seat stain. Some high points included extremely quiet room, fridge for drinks and delicious buffet breakfast. The shuttle bus to and from Hong Kong MTR was awesome and their drivers drive the bus well. The view was decent however it was only a partial sea view.. mostly mountain tbh. Overall the staff were helpful. Thanks very much for a decent stay here in Hong Kong!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

KAORU

Liked: Cleanliness, staff & service
The refrigerator doesn’t keep drinks cold.
Stayed 6 nights in Mar 2023
Verified review

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret to share that my recent stay at Le Meridien Cyberport Hotel was far from satisfactory due to an unsettling encounter with bed bugs. Despite my optimism for a pleasant stay, my experience was overshadowed by the discomfort and distress caused by these unwanted pests in my room. What was particularly disappointing was the hotel staff's response to my concern. When I approached them with evidence of the bed bug infestation, I was met with reluctance and denial. It was disheartening to feel dismissed and unheard, especially when the evidence was clear. While I understand that pest issues can sometimes arise even in well-maintained establishments, I firmly believe that how a hotel addresses such problems is a true testament to their dedication to guest well-being. In this case, the way my concerns were handled has left me feeling frustrated and unsupported. I hope that Le Meridien Cyberport Hotel takes this feedback seriously and reevaluates their approach to guest complaints. Transparency and accountability are essential in maintaining a positive reputation, and I urge the management to take the necessary steps to prevent future guests from experiencing similar discomfort.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

roumaissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est merveilleux et le personnel le rend encore plus. Un hôtel de qualité et le personnel du restaurant sont adorables. Thank you so much
Stayed 1 night in Apr 2026