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"I’m extremely disappointed with my recent stay at the Radisson Blu, which advertises itself as a five-star experience but fell far short in nearly every aspect. First, there was constant fire alarm testing happening all day long, with sirens going off repeatedly throughout the building. It made it impossible to relax or enjoy the stay. On top of that, the entire sixth floor—including the pool and bar—was closed, and the elevator wouldn’t even allow access. The outdoor sun and pool area was a major reason I booked this hotel, and it was completely unavailable. Several key amenities were also closed without clear notice. The Gold Coast lounge was shut, Sea Star restaurant wasn’t open for lunch or dinner as advertised, Sky Bar was closed (despite being listed as open until 9), and Thalassa Wine was also not operating. These were all features prominently promoted on the website, which is misleading. The room itself had issues as well. The blinds were broken, forcing us into an uncomfortable situation with no privacy showering and getting ready in front of floor to ceiling glass with the whole city watching you with no clothes. The “30th floor indoor/outdoor pool” turned out to have no outdoor access at all, which again feels like false advertising. Transportation was another major problem. There was no shuttle service to the airport or beach despite it being advertised. We had to scramble last minute and pay out of pocket for transportation. (Cont’d See google for full review"

"Exceptional hotel! A spectacular experience and building with A+ staff. Worth every penny! "

"Lovely room, plentiful food - amount and choices and we enjoyed the activities"

"Cleanliness can be improved. Mold in parts of the bathroom and the fridge "

"Lovely staff and great breakfast options that are included in the stay. Would highly recommend!!"

"Five stars for the staff alone! Sophie at the front desk was very professional, kind, and so helpful from check-in to check-out. She also went above and beyond to help me with transportation back to Hanoi. The rooms are beautiful and, most importantly, very quiet—perfect for getting a good night's rest in a busy city. The central location and terrace view are unbeatable. I'll definitely be back! The breakfast buffet was amazing."