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"The resort was charming and well-kept. The entire staff were friendly and accommodating. " More

By a verified traveler on Tue 12 Sep 2023

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Hotel Description

4-star ski-in/ski-out hotel near Jackson Hole Mountain Resort

Near the slopes

Stay at this Teton Village hotel and you'll be within half a mile (1 km) of Jackson Hole Mountain Resort and 2 miles (3 km) of Grand Teton National Park. Snake River is within 6 miles (10 km) and Jackson Hole Playhouse is within 12 miles (20 km).

Full-service spa, dining

Ski-in/ski-out access, a full-service spa, and 3 spa tubs are all featured at this smoke-free hotel. Take advantage of ski rentals and ski passes on site. Enjoy a meal from the a restaurant and perks like free self parking.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$339* Per night/room May 15 - May 16

Premium Room, 1 King Bed with Sofa bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Snake River Lodge & Spa ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Snake River Lodge & Spa

Everyone (8) Couples (5) Family (4)
5 out of 5
The resort was charming and well-kept. The entire staff were friendly and accommodating.

Posted by , from Johnstown on Sep 12, 2023

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Comment from Hotel Management

Sep 20, 2023 by Manager

We aim to provide a memorable stay for all our guests, and it's rewarding to know that we met your expectations. We look forward to welcoming you back in the future.

2 out of 5
When booked, we were supposed to have a balcony. Nowhere were we told that the balcony was "shared" which actually meant that it allowed anyone to try to get into our room. There was no restaurant. The room was dirty and not well kept, particularly the bathroom which was in disrepair. Finally the staff were not friendly or helpful. I would not recommend this hotel. We plan to return to this part of the world but definitely will not stay at the Snake River Lodge & Spa.

Posted by on Oct 16, 2022

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2 out of 5
An updated hotel would of been my preference next time. Elevator got stuck, the ice machine was empty all weekend. It was a mediocre experience at best.

Posted by on Sep 20, 2022

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4 out of 5
Snake River Lodge & Spa is beautiful. It is not, however, worth the expense. I understand that the cost is comparable to area hotels, but they are all outrageously priced. The young man at the front desk at night was inexperienced and gave false information. We were assigned the wrong room and the problem could not be corrected by him. To Snake River Lodge and Spa's credit, the day staff is amazing. One of the ladies at the front desk was able to correct the problem with our room within minutes. She went out of her way to make sure that everything was perfect for the rest of our stay. Her friendliness, motivation, and knowledge should be strived for by all front desk employees.

Posted by on Jul 13, 2022

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5 out of 5

Posted by on Jul 6, 2022

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2 out of 5
The room was very small.. the window in the room faced a wall

Posted by on May 24, 2021

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5 out of 5
The mountain atmosphere was really neat. Bears and other stuffed animals everywhere. Staff was always very polite, friendly and helpful. Used the hot tub every night. Made some new friends. Great stay.

Posted by on May 23, 2021

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4 out of 5
Property was lovely but due to Covid and off season staff and services were limited. No dine in restaurant- take out only. Staff that were available were extremely helpful and pleasant

Posted by on May 11, 2021

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1 out of 5
This was our first time in Jackson Hole. Make sure that if you want a room overlooking the mountain or just outside - our room was a standard not inexpensive by any means and the widow view was a roof/wall. We traveled with 8 people and would like to gather with our friends however you were not allowed to eat or drink in the common areas - due to covid. It seems like instead of offering suggestions how we can gather in the hotel we were staying - they just kept saying no cant do that, pull your mask up ( even when no one was around). Oddly enough the two hotels to the right and the left were thriving. people everywhere enjoying themselves and restaurants and bars were in full swing. For a first time visit we were not impressed at all and would not recommend. We made the most of the trip Jude in the spa was great, Mike on tours was very nice and knowledgable and Nicea in food and beverage was accomodating and showed care for guests. The fault other than the room view lies on the company itself. very disappointing. I couldn’t even get a ticket for the arial tram - due to limiting capacity. so to the first timer... specify upper room with a view .... wait til mask ordinance is lifted stay at the 4 Seasons or Continuim or you will have to leave your hotel for a dining experience or gathering with friends. ...buy all tickets prior or you may be shut out. oh by the way they don’t have a shuttle to the airport either. Be willing to pay 70 dollars each way for a 25 min

Posted by on Mar 18, 2021

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1 out of 5
Staff was not accommodating at all. I am 70 years old no help was given with the luggage. Tv at the room was not available for 3 nights. No apology was offered for it. The room was not made up one of the days. The key were canceled on the day of departure one hour before the check out time. Facilities are fine but the staff is rude and not accommodating.

Posted by on Mar 3, 2020

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Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 spa tubs after a day on the slopes. Snake River Lodge & Spa helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. A computer station is on site and wired Internet is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a health club. Free self parking is available. This 4-star Teton Village hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Snake River Lodge & Spa offers 146 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Snake River Lodge & Spa has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

3 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Snow sports gear
  • Kayaking nearby

Spa Services

Jackson Hole Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 9 percent of room rate

The resort fee includes:

  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access
  • Ski storage
  • Spa access
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.99 per person
  • Valet parking fee: USD 18.00 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Snake Lodge
  • Snake River Lodge
  • Snake River Lodge Hotel
  • Snake River Lodge Hotel Teton Village
  • Snake River Lodge Teton Village
  • Snake River Hotel
  • Snake River Lodge & Spa, a Rock Hotel Teton Village
  • Snake River Lodge And Spa Jackson Hole/Teton Village
  • Snake River Lodge And Spa, a Rockresort
  • Snake River Teton Village
  • Snake River Lodge & Spa a Rock Hotel Teton Village
  • Snake River Lodge And Spa a Rockresort
  • Snake River Lodge Spa
  • Snake River Lodge Spa
  • Snake River Lodge & Spa Hotel
  • Snake River Lodge & Spa Teton Village
  • Snake River Lodge & Spa Hotel Teton Village

You should know

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.