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Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

4.0 star property
Family-friendly 4-star hotel near Europa-Park

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Photo gallery for Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Dinner served
Property amenity
Front of property
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Europa-Park-Strasse 4/6, Rust, BW, 77977
  • Popular LocationEuropa-Park16 min walk
  • Popular LocationRulantica20 min walk
  • Popular LocationNaturschutzgebiet Taubergiessen6 min drive
  • AirportBasel (BSL-EuroAirport)64 min drive

Room options

View all photos for Hotel room B

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room B

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Hotel room A

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room A

  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Hotel room C

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room C

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Hotel room D

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room D

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Room
Hotel Sleep & Dream
Breakfast included
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (314)
The price is $173
per night
$192 total
includes taxes & fees
May 16 - May 17
Hotel Sleep & Dream

About the neighborhood

Rust

Rust retreat .Within 2 miles (3 km) of this Rust hotel, you'll find Europa-Park and Rulantica. Also, Taubergießen Nature Reserve is within 2 miles (3 km) and Europa-Park Golfclub Breisgau is within 6 miles (10 km).

What's nearby

  • Europa-Park - 16 min walk
  • Rulantica - 20 min walk
  • Europa-Park Golfclub Breisgau - 6 min drive
  • Naturschutzgebiet Taubergiessen - 6 min drive
  • Taubergießen Nature Reserve - 7 min drive

Getting around

  • Ringsheim/Europa-Park Station - 6 min drive
  • EuroAirport Airport (BSL) - 65 min drive

Restaurants

  • Bar Erikssøn - 3 min drive
  • Bar Colosseo - 1 min walk
  • Arena Of Football - 9 min walk
  • McDonald's - 6 min drive
  • Bar El Circo, Europa-Park - 1 min walk

About this property

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Family-friendly 4-star hotel near Europa-Park
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business center and a meeting room are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rust hotel.

  • 1 building
  • 120 guestrooms or units
  • 9 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations with hair dryers. Flat-screen televisions come with satellite channels.

This Rust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Europa Park is closed from January 8 to March 22, 2024. Rulantica Water Park is closed from November 11-24, 2023, December 24-25, 2023, November 11-24, 2024, and December 24-25, 2024.
Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 18.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Castillo Alcazar
Castillo Europa-Park
Europa-Park Castillo
Europa-Park Erlebnis-Resort Castillo Alcazar
Europa-Park Erlebnis-Resort Castillo Alcazar Rust
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
Hotel Alcazar Europa-Park
Hotel Castillo Alcazar
Hotel Castillo Alcazar Europa-Park

Frequently asked questions

How close is Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar to the airport?

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is 35.9 mi (53-min drive) away from the Strasbourg (SXB-Strasbourg Intl.) airport, the closest popular airport to the property.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar have an airport shuttle?

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers an airport shuttle 24 hours a day, on request, for a charge of EUR 230.00 per vehicle, one-way.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offer free breakfast?

Yes, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers free breakfast.

Is there a casino at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

No, there is no casino at this hotel.

What time is check-in at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

Check-in start time: 3:30 PM; Check-in end time: midnight.

Is there free parking at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

This hotel offers free self parking.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar have a pool?

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar features a children's pool.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar have a restaurant?

Yes, there is a restaurant on site.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar have a spa?

This hotel has a spa, which features body scrubs, facials, and body wraps.

How close is Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar to downtown Rust?

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is 0.6 mi away from Rust.

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 216 reviews" "
Rating 8 - Good. 73 out of 216 reviews" "
Rating 6 - Okay. 9 out of 216 reviews" "
Rating 4 - Poor. 2 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Great for family. Felt like living in a castle!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel europa Park
Fantastic place would highly recommend! Plenty of things to do, hardly any queuing in the theme park. Overall experience fantastic
Stayed 3 nights in Aug 2018

8/10 Good

Emily, State College, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY close to the park. Parking was onsite, close and FREE. Restaurant good but rpicey.
Stayed 1 night in Jun 2018

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very theme park oriented, lots of detail. My children really enjoyed the bunk beds. Bed comfort was okay, not too comfortable but not the worst I've slept on. There are no amenities tho. Cleaning soap is at a minimum, no coffee pot. A very basic hotel. Seems like a three star or below hotel although you pay a great deal. Children enjoyed the pool area, but it is a cold pool, they still had fun though. Service at the pizzeria was fine as long as you're not in a rush.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
perfect with kids. included early admission to the park. dinner was expensive, so we ate in town.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Phil, Peterborough, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The position right next to the park was great, buffet food fantastic (although price a little high). Park brilliant plenty to do for every age, although no discounts available to park admission. Would definitely recommend and hope to be back again soon. We were a party of 9 and had a great time!!

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible
One of the best hotels I've ever stayed at. When we arrived we were upgraded to a room with a view of the park which was fantastic. The room was large and nicely accommodated the four of us. The restaurant in the evening was a little pricey but excellent quality. The same restaurant in the morning for breakfast was superb with an astounding range of items. Having a special entrance in to the park was also great and the extra ride time on selected attractions before the park officially opens was a great way to start our day.

10/10 Excellent

Alrumaidhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort