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"There was no smoke detector in our room, it had been removed and the wiring was hanging from the ceiling. " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

Helena guestrooms with free WiFi

In Helena

You'll find Montana Historical Society Museum and Montana State Capitol within 2 miles (3 km) of this motel. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

Free perks

This motel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 102 guestrooms also offer free WiFi and LED TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Weekly housekeeping is available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$49* Per night/room Mar 6 - Mar 7

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Super 8 by Wyndham Helena ratings based on 15 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Super 8 by Wyndham Helena

Everyone (11) Couples (2) Family (1)
3 out of 5
There was no smoke detector in our room, it had been removed and the wiring was hanging from the ceiling.

Posted by , from Great Falls on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by d

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

1 out of 5
This old motel was given a face lift with Lino over Lino which didn’t cover properly... the carpets were filthy... after walking barefoot we had to wash our feet. The dead bolt didn’t work. Breakfast was disappointing as well. Never again. ☹️

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by d

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

3 out of 5
A good inexpensive rate, and the property & our room was not outdated or dirty. For the money, it was pretty good.

Posted by , from Billings MT on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by d

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jul 1, 2019 by d

We are honored by your comments. Please return to stay with us in the future

2 out of 5
Sheets r a mess with black stuff on them bathroom a mess, tub is a mess

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 30, 2018 by d

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5

Easy to find

The room smelled like cigarettes and it had one towel only no washcloths or hand towels. The refrigerator made loud noises everytime it kicked on.

Posted by , from Montana on Aug 21, 2018

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Comment from Hotel Management

Aug 21, 2018 by d

We a€re sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
I don't recommend to friends because they don't like what I like. I only needed a place to shower and sleep. The room had a refrigerator and microwave. A/C was wonderful. General maintenance and cleanliness was not the best. I could tell it was a room used to book the cheaply rooms but it was fine.

Posted by , from Chicago on Jul 24, 2018

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Comment from Hotel Management

Jul 28, 2018 by d

thanks

2 out of 5
The outside Is not being maintained: garbage overflowing the bins, weeds and cracks in pavement, badly in need of paint, garden dry and unkept. One outside door near our room locked but had no key card slot for opening it. The other door near our room did not lock at all; carpets stained; stale smell to room; excess furniture in room that would have been better suited to the lobby(a big floor hogging coffee table in front of the AC that made it difficult to get to AC, window and curtain and had no other apparent purpose); one of the door key cards was not even activated. Garbage bins from hotel and restaurant next door right under our window: we were there early enough that we should not have been given the “don’t come back “ room.

Posted by , from montana on Jul 23, 2018

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Comment from Hotel Management

Jul 30, 2018 by d

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
Wasn’t in the room much, but it was clean, easy to access, with helpful staff.

Posted by , from Sacramento on Jun 6, 2018

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Comment from Hotel Management

Jun 24, 2018 by Magan front desk

Thank you for your feedback

1 out of 5

Run down hotel.

Pros: free breakfast
Cons: everything needs to be improved
Location: A few fast food places close
When we checked in the person behind the counter could not speak very good English. The carpets were filthy. The rear door to the hotel had a security lock that was riped off. The room was dirty the bath tub had a huge stain in the bottom as if they had riped the non slip coating off the tub and never replaced it. the tv was 50 yrs old and the volume did not work and there were lines across the top of the picture. There was coffee supplies in the room and no coffee maker. I would never stay here again the bed was ok but not the best. The bathroom ceiling had a huge water stain.

Posted by , from alberta canada on Mar 20, 2017

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Comment from Hotel Management

Mar 22, 2017 by General Manager, Super8 Helena

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager

About the Super 8 by Wyndham Helena

Location 2200 11th Ave, Helena, MT 59601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly Super 8 by Wyndham Helena also features laundry facilities and an elevator. Self parking is free. This Helena motel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Helena, MT (HLN-Helena Regional) (5.3 km / 3.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Helena offers 102 accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Helena motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows cleaning and disinfection practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Helena
  • Super 8 Motel Helena
  • Super 8 Helena Motel
  • Super 8 Wyndham Helena Motel
  • Super 8 Wyndham Helena
  • Helena Super Eight
  • Helena Super 8
  • Super Eight Helena
  • Super 8 Helena Hotel Helena
  • Super 8 by Wyndham Helena Motel
  • Super 8 by Wyndham Helena Helena
  • Super 8 by Wyndham Helena Motel Helena

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.