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4.4 out of 5

"This was a relatively new hotel in an area which is developing and could use more business. The hotel was beautiful and the staff helpful. " More

By a verified traveler on Mon 31 Aug 2015

Hotel Description

3-star hotel near Exploration Works

In Helena

At this hotel, you'll be steps from Exploration Works and within a 10-minute walk of Helena Civic Center. Also, Carroll College is within half a mile (1 km) and Cathedral of St. Helena is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and free perks like full breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Dec 24 - Dec 25

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Refrigerator & Microwave, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Helena Great Northern Hotel ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Helena Great Northern Hotel

Everyone (5) Couples (1) Family (6)
5 out of 5
Location was central to the City of Helena. Overall the facility was clean, would recommend vacuuming elevators as sweeping doesn't always address the corners. Great Breakfast with an extremely courteous staff tending the breakfast area. Silver Star Steak House was good, a bit pricey but good. The service the first night was mediocre and was outstanding the second time.

Posted by , from Indianapolis on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by MBara

Thank you BJL for your comments. We appreciate your feedback so that we can better ourselves.

3 out of 5
The location of the facility as well as it's amenities were ok. Room accommodations were nice.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by M Bara

Thank you for your review!

5 out of 5
Prime location, friendly staff and cleanliness was excellent.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by M Bara

Thank you so much for the great review - we hope you have an opportunity to come see us again!

5 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by MBara

Thank you for your 5 star rating! We are glad you enjoyed your stay.

5 out of 5
The room service was impeccable in timing and taste, while the room itself was clean, comfortable, and tastefully arranged!

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Suzanne

Our staff works very hard, and I'm pleased they provided an enjoyable experience for you. We hope we have a chance to see you again.

5 out of 5
The hotel was excellent, a little confusing to get to but worth finding.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Suzanne

Thanks for a wonderful score. We are pleased you enjoyed your stay with us. With the city construction, directions can be a little confusing, especially with the navigation systems not correcting for the closed roads. We hope to see you again.

4 out of 5

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Suzanne

Thank you for your score.

5 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Suzanne

Thank you for great rating.

5 out of 5

Nice hotel close to downtown and local restaurants

Pros: Nice new hotel with great rooms.
Cons: While there were three or four restaurant choices, the hotel is in a more business friendly environment. Finding the hotel was somewhat difficult.
Location: We found a local brewery with good food and a nice crowd. There was a steakhouse close as well as another restaurant. The plaza was really nice.
This was a relatively new hotel in an area which is developing and could use more business. The hotel was beautiful and the staff helpful.

Posted by , from Colorado on Aug 31, 2015

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1 out of 5

Horrible Experience

Checked into our room, as we were going to the elevator the front desk clerk said we couldn't have our dog on the 3rd floor and they would have to switch rooms. They did not have a room ready and we would have to wait 30 minutes. 30 minutes later, he said it would be another 30-45 minutes. They were also going to charge us an additional $15 for having a dog, that was not mentioned anywhere in the description. After traveling all day with 3 kids and a dog we were not willing to wait in the lobby for a room. We cancelled our reservation and went to another hotel. Travelocity was amazing and credited our card!

Posted by , from Montana on Jul 23, 2013

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About the Best Western Premier Helena Great Northern Hotel

Location 835 Great Northern Boulevard, Helena, MT 59601-3315

Renovations + Closures

The property will be renovating from 08 December 2019 to 20 December 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Best Western Premier Helena Great Northern Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 8000 square feet (720 square meters) and includes conference space. The business-friendly Best Western Premier Helena Great Northern Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Helena hotel is smoke free.

  • 100 guestrooms or units
  • 8000 sq ft of conference space
  • 720 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Great Falls, MT (GTF-Great Falls Intl.) (139.5 km / 86.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Premier Helena Great Northern Hotel offers 100 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Best Western Premier Helena Great Northern Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20.0 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.0 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Great Northern Helena
  • Best Western Great Northern Hotel
  • Best Western Helena Great Northern Hotel
  • Best Western Premier Great Northern
  • Best Western Premier Great Northern Hotel
  • Best Western Premier Helena Great Northern
  • Best Western Premier Helena Great Northern Hotel
  • Great Northern Helena
  • Helena Great Northern Hotel
  • Best Western Helena
  • Helena Best Western
  • Premier Helena Great Northern
  • Best Western Premier Helena Great Northern Hotel Hotel
  • Best Western Premier Helena Great Northern Hotel Helena
  • Best Western Premier Helena Great Northern Hotel Hotel Helena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Helena-Hotels-Best-Western-Premier-Helena-Great-Northern-Hotel.h970516-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.