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Shilo Inn & Suites Helena - Airport

2-star property
2020 Prospect Ave, Helena, MT 1-855-201-7819
3.0 out of 5
See all 31 travelocity Reviews

"We arrived late so maybe we got the last room. But the room smelled terrible and the comforter had a big stain. I would spend the extra money and stay ... " More

By a verified traveler on Sun 18 Jul 2021

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Hotel Description

Helena guestrooms with free WiFi

Near the airport

Within 2 miles (3 km) of this Helena hotel, you'll find Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$69* Per night/room Mar 29 - Mar 30

Shilo Inn & Suites Helena - Airport ratings based on 31 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Shilo Inn & Suites Helena - Airport

Everyone (12) Couples (1) Family (5)
1 out of 5

Posted by on Aug 24, 2021

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3 out of 5
We arrived late so maybe we got the last room. But the room smelled terrible and the comforter had a big stain. I would spend the extra money and stay somewhere else.

Posted by on Jul 18, 2021

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3 out of 5
I liked that the rooms/property were non smoking but i didnt like that our room smelled of stale smoke.

Posted by on May 24, 2021

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2 out of 5
I didn't like anything about the Shilo Inn in Helena, Montana. Poor service, run down furniture, and terrible location.

Posted by on May 15, 2021

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3 out of 5

Posted by on Apr 17, 2021

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3 out of 5
Property is old and needs some help. Pool was closed because of covid. Breakfast was advertised but not served, for same reason. Was disappointed that this was not posted anywhere, not even online. Had to check with front desk to find out. Front desk clerk was also housekeeping, so had to hunt her down a couple times. She was cleaning rooms so it took a while to find her cart in the hallway.

Posted by , from Seattle Wa on Jul 15, 2020

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5 out of 5
Have stayed several times. Hotel is a little dated but the rooms are clean and it's easy to get to. Pool was out of service-wish I had known before I arrived.

Posted by on Aug 5, 2019

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4 out of 5
We had a very restful sleep and woke refreshed for our trip home.

Posted by on Jun 4, 2019

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1 out of 5
My partner had to go to the ER for a chemical burn he got from the pool, no one cleaned our room for the 4 days we were there

Posted by on May 1, 2019

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5 out of 5
😁 nice place clean and very friendly will be back soon

Posted by on Mar 27, 2019

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About the Shilo Inn & Suites Helena - Airport

Location 2020 Prospect Ave, Helena, MT 59601

Property Features

As a guest of Shilo Inn & Suites Helena - Airport, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. This Helena hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shilo Inn & Suites Helena - Airport offers 48 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shilo Inn Helena
  • Shilo Inn Hotel Helena
  • Shilo Inn Helena Hotel
  • Shilo Inn Suites Helena
  • Shilo & Suites Helena Helena
  • Shilo Inn Suites Helena Airport
  • Shilo Inn & Suites Helena - Airport Hotel
  • Shilo Inn & Suites Helena - Airport Helena
  • Shilo Inn & Suites Helena - Airport Hotel Helena

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.