"We truly enjoyed the condo, golfside view and all the amenities offered. Sunsets were beautiful at the ocean pool (1 of 3). Other guest were so friend ... " More

By Jerlin, from Vancouver Washington on Thu 17 Jan 2013

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Hotel Description

At Kanaloa at Kona by Outrigger you'll be within a 15-minute walk of Keauhou Shopping Center and 1.5 km (0.9 mi) from Kona Country Club. Highlights at this property include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy free WiFi, lanais, and sitting areas, featured in all 20 individually decorated condos. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Cable TV, coffee/tea makers, and free local calls are also available.

Enjoy access to 2 outdoor tennis courts along with a spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Within a 20-minute drive of this 3-star Keauhou property, attractions include Hulihee Palace and Captain Cook Monument.

Suite, 2 Bedrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Oceanfront (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, View (Fairway View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, View (Fairway View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Ocean View (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Kanaloa at Kona by Outrigger ratings based on 14 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.0 out of 5.0
1 out of 5

horrible

Bugs ants cockroaches.stinky water. Rude .pushy sales person in lobby

Posted by on Mar 23, 2015

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Comment from Hotel Management

Apr 3, 2015 by chuck

I am sorry to hear of your bad experience here. I assure you that the exteriors are treated for pest control on a monthly basis by a professional outside company. The interiors are treated on a quarterly basis along with any immediate spot treatment as needed by the same professional outside company. As for "stinky water", I am sorry I cannot answer due to lack of information. Is it the ocean water? tap water? pool water? I will forward your comment to the outside company who manages the travel desk. Thank you for your comments.

5 out of 5

Home Sweet Home in Hawaii

Pros: Quiet
Cons: No free Internet
We truly enjoyed the condo, golfside view and all the amenities offered. Sunsets were beautiful at the ocean pool (1 of 3). Other guest were so friendly and informative. Staff was very helpful and outgoing. We would definitely stay and recommend to all our friends.

Posted by , from Vancouver Washington on Jan 17, 2013

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1 out of 5

Will NEVER, EVER stay here again!!!!

Check in was quick and painless, even though we had requested a room with air conditioning and there were none available. It was difficult to find the condo as there were absolutely no street lights to see the addresses, and the pathways leading up to the doors had no lighting whatsoever. To compound this, the foliage was completely overgrowing the paths, making maneuvering luggage very difficult in the dark. The first condo we looked at had no working lights in the hall way leading between the bedroom, bathroom, and kitchen. The living room had wicker furniture that was grey and sticky where many people had put their hands (armrests). The phone was grey and sticky. The stove was older, had burn marks, grease in the tray that held the knobs, and a broken burner knob that made it difficult to turn off the burner. Water leaked from under the refrigerator. In the bedroom, the bedsheets held dead moths. In the bathroom, there was a HUGE COCKROACH in the tub. Thankfully, he was dead. There was a notice from the condo owner saying he was trying to sell his condo and that a Realtor may show the condo while we were there. The front desk let us look at two more condos, ones that had supposedly just been released from Housekeeping and freshly cleaned. The first had a smaller cockroach, very much alive, running around in the tub, and a layer of grime on the mirrors. There were finger marks in the mirrors, where people had run their fingers through. The third had dust and grime all over the shelves, decor, and mirrors. The door to the lanai didn't lock. We left after one night, even though we were supposed to stay a week. FRONT DESK DIDN'T DO A THING!!!

Posted by on May 11, 2009

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4 out of 5

Outrigger Kanaloa Condos

Had a 2 bed 2 bath w/fairway view. Very clean and re modeled. Good location off the beaten track but close enough when we needed something. Friendly staff and restaurant was simple but good cooking, no dinner hours tho and the restaurant has a great view for sunsets, its just not open at that time. ""Activities Director"" just pushed time share and the big discount if we'd go to her luncheon, prices on activities from some of the places in town were just as good. But we will definitely choose to stay here again.

Posted by on Apr 19, 2009

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2 out of 5

Old condos

These condos are older than the online pictures make them look. Most don't even have air conditioning and the ones that do charge you an extra 15$ per night for AC. Also 14$ per night extra for internet access. If you are going to a beach, you better have a car, because there is no beach here. We checked out 3 days early because we could not get connected to the web. And I have been in IT for 15 years.

Posted by on Apr 5, 2009

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4 out of 5

One of the best condos in the Keauhou area.

We had a beautifully furnished condo overlooking the ocean and pool. It was spacious and clean with maid service. The first two condos we were shown were not up to our expectations, but the reservation hostess finally gave us a really nice one. It also helped that there was a low occupancy level this year of ""staycations."" The Keauhou area is the sunniest area near central Kona town, and only a mile from our favorite snorkeling beach, Kahalu'u, with its turtles. The resident restaurant went out of business so you have to go outside to the Keauhou shopping center nearby or to town if you want to eat out. The grounds are beautifully landscaped and the area quiet except from the usual noises from the children pool areas.

Posted by on Sep 11, 2008

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3 out of 5

Very average condo

GOOD: Our condo was very clean and we had a nice view of the ocean. It was a gated community and we felt safe. Staff was friendly. BAD: Our condo was was old and dated. Dishes and silverware were old and looked dirty. Dishwasher was rusted. We had many geckos (well, it is Hawaii) and ants. The pool closed at the early hour of 6pm. The restaurant was closed due to a change of ownership. Beach towels were not always available.

Posted by on Aug 21, 2008

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3 out of 5

Family Vacation

Very good base for the family as it moves from all the various locations on the Big Island. Multiple snorkling locations near by and a lot of local shopping (i.e. Walmart) that allows you to save money. Concierge was very helpful. The rest of the staff is pretty hands off. If you are looking for sandy beaches, probably need to look more north. If you are looking for a lot of space for a family that you can call home for a few weeks, this is your place.

Posted by on Jun 10, 2007

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3 out of 5

Quiet, Great Location, & Lots of Sea Turtles

The overall hotel is a 3+ star experience. The food is OK, but the buffet is ALWAYS COLD. The room air cond.is either freezing or stuffy. There is no HBO. The snack shop next to the beach will not let you charge to the room. The snorkeling beach is amazing. The pool is small but clean; there is a large green grassy area with lounge chairs looking over the ocean. The Green Sea Turtles are EVERYWHERE? The location is great. Hint: Wal-Mart, Kona great prices on souvenirs, less than half of that in the village!

Posted by on Apr 21, 2007

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3 out of 5

Quiet, Great Location, & Lots of Sea Turtles

The overall hotel is a 3+ star experience. The food is OK, but the buffet is ALWAYS COLD. The room air cond.is either freezing or stuffy. There is no HBO. The snack shop next to the beach will not let you charge to the room. The snorkeling beach is amazing. The pool is small but clean; there is a large green grassy area with lounge chairs looking over the ocean. The Green Sea Turtles are EVERYWHERE? The location is great. Hint: Wal-Mart, Kona great prices on souvenirs, less than half of that in the village!

Posted by on Apr 21, 2007

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About the Kanaloa at Kona by Outrigger

Location 78-261 Manukai St, Kailua-Kona, HI 96740

Property Features

As a guest of Kanaloa at Kona by Outrigger, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. Public spaces have free WiFi. Kanaloa at Kona by Outrigger also features barbecue grills, a garden, and concierge services. Self parking is free. This 3-star Kailua-Kona condo is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 37 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Concierge
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (23.6 km / 14.7 mi)
  • Parking: Free self parking

Room Amenities

Kanaloa at Kona by Outrigger offers 20 accommodations with washers/dryers and safes. Rooms open to lanais. These individually decorated and furnished accommodations have separate sitting areas. Televisions come with cable channels. Accommodations at this 3-star condo have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. This Kailua-Kona condo provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private lanai
  • Sitting area
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Royal Sea Cliff
If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Sea Cliff
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property charges a USD 75 non refundable deposit and is due within 24 hours of booking the reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No cribs (infant beds) available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 250 per accommodation, per stay (varies per unit size)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kanaloa Kona
  • Kanaloa Outrigger Kona
  • Kona Outrigger
  • Kona Outrigger Kanaloa
  • Outrigger Kanaloa
  • Outrigger Kanaloa Condo
  • Outrigger Kanaloa Condo Kona
  • Outrigger Kanaloa Kona
  • Outrigger Kona
  • Outrigger Kona Kanaloa
  • Kailua-Kona Outrigger
  • Kanaloa At Kona Hawaii/Kailua-Kona
  • Outrigger Kailua-Kona
  • Outrigger Kanaloa At Kona Hotel Kailua-Kona
  • Kanaloa Kona Outrigger Condo Kailua-Kona
  • Kanaloa Kona Outrigger Kailua-Kona
  • Kanaloa Kona Outrigger

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Promotions

Honeymoon Special
All honeymooners will receive a complimentary honeymoon amenity.
Offer valid year-round. Combinable with all other offers. Not applicable for anniversaries.

Simple Saver and Aloha Rates are room-only rates. Value adds, such as Free Nights, are not valid.