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Hôtel Alpes & Lac

3.0 star property
3-star hotel perfect for exploring Neuchatel

Choose dates to view prices

Photo gallery for Hôtel Alpes & Lac

Exterior
Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds
Banquet hall
Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Place De La Gare 2, Neuchatel, NE, 2000
  • Neuchatel Botanical Garden
    ‪8 min walk‬
  • Lac de Neuchatel
    ‪9 min walk‬
  • Chateau de Neuchâtel
    ‪12 min walk‬
  • Bern (BRN-Belp)
    ‪54 min drive‬

Room options

View all photos for Double Room, Lake View

Double Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, Lake View

  • Lake view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, City View

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Room, 2 Twin Beds, Lake View

  • Lake view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Lake View

Single Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Single Room, Lake View

  • Lake view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Suite Lac (Annexe)

  • Partial lake view
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Lac (Annexe)

  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Twin Room, Balcony, Lake View

  • Lake view
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

  • Lake view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Gare (Annexe)

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Neuchatel

Heart of Neuchatel.Your stay at this Neuchatel hotel places you within a 10-minute walk of Casino Neuchatel and Theatre du Passage. Galerie Quint-Essences and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Casino Neuchatel - 5 min walk - 0.3 miles
  • Neuchatel Botanical Garden - 8 min walk - 0.4 miles
  • Lac de Neuchatel - 9 min walk - 0.5 miles
  • Place Pury - 11 min walk - 0.6 miles
  • Chateau de Neuchâtel - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Glob' - ‬2 min walk
  • ‪Cactus - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬7 min walk
  • ‪La taverne neuchâteloise - ‬8 min walk

About this property

Hôtel Alpes & Lac

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hôtel Alpes & Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese

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  • Breakfast available
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The price is $182
Jun 1 - Jun 2
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

How close is Hôtel Alpes & Lac to the airport?

Hôtel Alpes & Lac is 43.4 mi (63-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Alpes & Lac?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Hôtel Alpes & Lac on Jun 1, 2025 start from $172.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Alpes & Lac have an airport shuttle?

Airport shuttle services are not available at Hôtel Alpes & Lac.

Does Hôtel Alpes & Lac offer free breakfast?

Free breakfast isn’t provided at Hôtel Alpes & Lac, but continental breakfast is offered for a fee of CHF 18 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11 AM.

Is there a casino at Hôtel Alpes & Lac?

No, there is no casino at this hotel, but Casino Neuchatel (5-min walk) is nearby.

What time is check-in at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hôtel Alpes & Lac?

Free parking is not available at this hotel. Self parking is available for CHF 10 per day.

Does Hôtel Alpes & Lac have a pool?

Hôtel Alpes & Lac does not have a pool.

Does Hôtel Alpes & Lac have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Alpes & Lac have a spa?

There are no spa services available at this hotel.

How close is Hôtel Alpes & Lac to downtown Neuchatel?

Hôtel Alpes & Lac is 0.5 mi away from Neuchatel.

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 363 reviews
Rating 8 - Good. 172 out of 363 reviews
Rating 6 - Okay. 28 out of 363 reviews
Rating 4 - Poor. 1 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Stayed 1 night in Feb 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yassin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Small Hotel

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Vivienne

Stayed 4 nights in Aug 2022

10/10 Excellent

WILLIAM

Stayed 6 nights in Aug 2022

10/10 Excellent

Philip

Stayed 1 night in May 2022

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice large quite basic room had a nice balcony.
Stayed 1 night in Nov 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view :-)
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Comfy but a bit noisy

The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Stayed 1 night in Nov 2020

10/10 Excellent

Martin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019