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Neuchatel City Hotel

3.0 star property
3-star hotel perfect for exploring Neuchatel

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Reception
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Chateau de Neuchâtel
    ‪5 min walk‬
  • Lac de Neuchatel
    ‪6 min walk‬
  • Neuchatel Botanical Garden
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪54 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Single Room

8.0 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 3 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Single Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Neuchatel

Heart of Neuchatel.At this hotel, you'll be steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Lac de Neuchatel - 6 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Casino Neuchatel - 6 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 9 min walk - 0.5 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk

About this property

Neuchatel City Hotel

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business center on site. Neuchatel City Hotel also features laundry facilities, a front-desk safe, and an elevator. For a fee, parking is available.

This 3-star Neuchatel hotel is smoke free.

  • 100 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Languages

Croatian, English, French, German, Spanish

Similar properties

Reception

Hotel Touring au Lac

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
4.1 out of 5, Very Good, 384 reviews
$178 nightly
The price is $195
Jul 8 - Jul 9
Total includes taxes and fees
Hotel Touring au Lac

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 82-cm LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

How close is Neuchatel City Hotel to the airport?

Neuchatel City Hotel is 43.4 mi (63-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

Does Neuchatel City Hotel have an airport shuttle?

Airport shuttle services are not available at Neuchatel City Hotel.

Does Neuchatel City Hotel offer free breakfast?

Free breakfast isn’t provided at Neuchatel City Hotel, but buffet breakfast is offered for a fee of CHF 19.90 for adults and CHF 11 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Neuchatel City Hotel?

No, there is no casino at this hotel, but Casino Neuchatel (7-min walk) is nearby.

What time is check-in at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Neuchatel City Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 20 per night.

Does Neuchatel City Hotel have a pool?

Neuchatel City Hotel does not have a pool.

Does Neuchatel City Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Neuchatel City Hotel have a spa?

There are no spa services available at this hotel.

How close is Neuchatel City Hotel to downtown Neuchatel?

Neuchatel City Hotel is 0.3 mi away from Neuchatel.

Neuchatel City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 223 reviews
Rating 8 - Good. 89 out of 223 reviews
Rating 6 - Okay. 46 out of 223 reviews
Rating 4 - Poor. 14 out of 223 reviews
Rating 2 - Terrible. 16 out of 223 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Giorgio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alilou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Mar 2025

4/10 Poor

Björn

Business traveler
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Stayed 1 night in Feb 2025

10/10 Excellent

carlo

Stayed 1 night in Feb 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was no frills but clean, quiet, and walkable
Stayed 3 nights in Jan 2025

8/10 Good

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Neuchâtel

Très bon séjour sauf le soir du 31 décembre ou il y avait une fête à l'étage au-dessous et le bruit était très pénible , on avait l'impression d'être dans une boîte de nuit ! Sinon tout était bien.
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuchâtel Dec 2024

Convenient for station and city centre, bus stop within 25 metres. Clean room
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Walo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zufrieden!

Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thanasilen

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Staff & service
Good
Stayed 1 night in Sep 2024

8/10 Good

Philippe

Stayed 2 nights in Sep 2024

8/10 Good

ROSARIO

Stayed 2 nights in Sep 2024