See all properties

Neuchatel City Hotel

3.0 star property
3-star hotel perfect for exploring Neuchatel

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Reception
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Daily buffet breakfast (CHF 19.90 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Place, Theatre du Passage
    ‪3 min walk‬
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Casino Neuchatel
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪54 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

8.0 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Twin Beds

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Room, 3 Twin Beds

Free toiletries, hair dryer, towels

Basic Room, 3 Twin Beds

  • Sleeps 3

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

About the neighborhood

Neuchatel

Heart of Neuchatel.At this hotel, you'll be steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Theatre du Passage - 3 min walk - 0.1 miles
  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Casino Neuchatel - 6 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 9 min walk - 0.5 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Les Brasseurs - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Neuchatel City Hotel

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business center on site. Neuchatel City Hotel also features laundry facilities, a front-desk safe, and an elevator. For a fee, parking is available.

This 3-star Neuchatel hotel is smoke free.

  • 100 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Similar properties

Reception
Hotel Touring au Lac
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
4.1 out of 5, Very Good, 413 reviews
$117 nightly
The price is $133
Jan 9 - Jan 10
Total with taxes and fees
Hotel Touring au Lac

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 82-cm LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

How close is Neuchatel City Hotel to the airport?

Neuchatel City Hotel is 43.4 mi (63-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

Does Neuchatel City Hotel have an airport shuttle?

Airport shuttle services are not available at Neuchatel City Hotel.

Does Neuchatel City Hotel offer free breakfast?

Free breakfast isn’t provided at Neuchatel City Hotel, but buffet breakfast is offered for a fee of CHF 19.90 for adults and CHF 11 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Neuchatel City Hotel?

No, there is no casino at this hotel, but Casino Neuchatel (7-min walk) is nearby.

What time is check-in at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Neuchatel City Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 20 per night.

Does Neuchatel City Hotel have a pool?

Neuchatel City Hotel does not have a pool.

Does Neuchatel City Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Neuchatel City Hotel have a spa?

There are no spa services available at this hotel.

How close is Neuchatel City Hotel to downtown Neuchatel?

Neuchatel City Hotel is 0.3 mi away from Neuchatel.

Neuchatel City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 272 reviews
Rating 8 - Good. 103 out of 272 reviews
Rating 6 - Okay. 56 out of 272 reviews
Rating 4 - Poor. 17 out of 272 reviews
Rating 2 - Terrible. 22 out of 272 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, ARLINGTON

Nice option with great location
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Stayed 1 night in Sep 2025

8/10 Good

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Stayed 3 nights in Sep 2025

10/10 Excellent

Albert

Stayed 1 night in Sep 2025

6/10 Okay

Martin, Burbank

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Stefania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Stayed 1 night in Sep 2025

8/10 Good

Karine

Stayed 2 nights in Aug 2025

10/10 Excellent

Marya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient central location and reasonably priced accommodation
Stayed 3 nights in Aug 2025

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk.
Stayed 2 nights in Jul 2025

8/10 Good

Milena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Esther

Stayed 1 night in Jun 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé une nuit agréable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good will stay again
Stayed 2 nights in Jun 2025

6/10 Okay

francesco

Business traveler
Liked: Cleanliness, room comfort
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Stayed 4 nights in Jun 2025

8/10 Good

Baldomero

Stayed 1 night in Jun 2025

6/10 Okay

Maksim

Traveled with partner
Disliked: Amenities, property conditions & facilities
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Stayed 3 nights in May 2025

6/10 Okay

Amélie

Liked: Cleanliness, room comfort

Ok pour une nuit de transit

Environnement bruyant et pas de climatisation dans la chambre Belle salle de bain et beaucoup de rangement à disposition
Stayed 1 night in May 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025

6/10 Okay

Jamie Mac

Traveled with family
Liked: Cleanliness, staff & service
safe, convenient
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025