See all properties

Oriental Deluxe

4.5 star property
4.5-star luxury hotel in Downtown Hangzhou

Choose dates to view prices

Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Laundry
  • Room service
  • Gym
  • Parking included

Explore the area

View in a map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Wulin Square
    ‪3 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • West Lake
    ‪5 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪26 min drive‬

Room options

Single Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Hangzhou

Downtown Hangzhou stay.With a stay at this Downtown Hangzhou hotel, you'll be within half a mile (1 km) of Zhejiang University Huajiachi Campus and 2 miles (3 km) of Hangzhou Stadium. Hangzhou China Silk Town and Zhejiang Science and Technology Museum are also within 3 miles (5 km).

What's nearby

  • Zhejiang University Huajiachi Campus - 1 min walk - 0.1 miles
  • Hangzhou China Silk Town - 2 min drive - 1.3 miles
  • Wulin Square - 3 min drive - 1.5 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.7 miles
  • West Lake - 5 min drive - 2.8 miles

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • 东茂宾馆
  • ‪浙江汽配城二分场银龙汽配商行 - ‬4 min walk
  • 杭州米兰咖啡有限公司
  • ‪杭州浙江汽配城玉成汽配经销部 - ‬3 min walk
  • ‪浙江汽配城二分场华达汽配供应站 - ‬5 min walk

About this property

Oriental Deluxe

4.5-star luxury hotel in Downtown Hangzhou
Oriental Deluxe offers its guests an indoor pool, a sauna, and a fitness center. There's a coffee shop/cafe on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The luxury Oriental Deluxe also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 239 guestrooms or units
  • Meeting rooms
  • Built in 2004
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Oriental Deluxe offers 239 accommodations with safes. Accommodations offer separate sitting areas. This Hangzhou hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.

Languages

Chinese (Mandarin), English

Similar properties

Premium bedding, minibar, in-room safe, desk

Grand Hyatt Hangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 420 reviews
$181 nightly
The price is $192
Aug 26 - Aug 27
Total with taxes and fees
Grand Hyatt Hangzhou

Property amenities

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

How close is Oriental Deluxe to the airport?

Oriental Deluxe is 18.5 mi (27-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Oriental Deluxe have an airport shuttle?

Airport shuttle services are not available at Oriental Deluxe.

Does Oriental Deluxe offer free breakfast?

Free breakfast isn’t provided at Oriental Deluxe, but breakfast is offered for a fee of CNY 50 per person.

Is there a casino at Oriental Deluxe?

No, there is no casino at this hotel.

Is there free parking at Oriental Deluxe?

This hotel offers free self parking.

Does Oriental Deluxe have a pool?

Oriental Deluxe features an indoor pool.

Does Oriental Deluxe have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Oriental Deluxe to downtown Hangzhou?

Oriental Deluxe is 3.2 mi away from Hangzhou.

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!

6/10 Okay

Verified traveler

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville