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Kempinski Hotel Hangzhou

5.0 star property
5-star luxury hotel near Hangzhou Tower Shopping Mall, connected to a shopping center

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Photo gallery for Kempinski Hotel Hangzhou

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
2 bars/lounges, rooftop bar
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
No. 66, Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015
  • Place, Hangzhou Tower Shopping Mall
    ‪20 min drive‬
  • Place, Wulin Square
    ‪20 min drive‬
  • Place, West Lake
    ‪25 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

Deluxe Room, 1 King Bed (Executive King Room) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King Room)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

  • 495 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Junior Suite)

Suite, 1 King Bed, City View (Junior Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, City View (Junior Suite)

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View (Grand Canal View King Room)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (Executive Suite)

Executive Suite, 1 King Bed (Executive Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed (Executive Suite)

  • 957 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Superior Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Superior Suite)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Deluxe Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Deluxe Suite)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Gongshu stay.Your stay at this Gongshu hotel places you within 6 miles (10 km) of Hangzhou Tower Shopping Mall and Wulin Square. Broken Bridge and West Lake are also within 6 miles (10 km).

What's nearby

  • Xixi Wetland Park - 8 min drive - 4.7 miles
  • Hangzhou Tower Shopping Mall - 20 min drive - 3.6 miles
  • Wulin Square - 20 min drive - 3.6 miles
  • West Lake - 25 min drive - 4.1 miles
  • Lingyin Temple - 35 min drive - 6.0 miles

Getting around

  • Xiangji Temple Station - 6 min walk
  • Yuhang Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪Green Tea Restaurant 绿茶餐厅 - ‬3 min walk
  • ‪蓝蛙 - ‬6 min walk
  • ‪Freida German Restaurant - ‬8 min walk
  • ‪江南驛 - ‬9 min walk
  • ‪Kitchen@K - ‬9 min walk

About this property

Kempinski Hotel Hangzhou

5-star luxury hotel near Hangzhou Tower Shopping Mall, connected to a shopping center
Kempinski Hotel Hangzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury Kempinski Hotel Hangzhou. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

  • 326 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.

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Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 186.56 for adults and CNY 93.28 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 186.56 for adults and CNY 93.28 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hangzhou
Hotel Kempinski Hotel Hangzhou Hangzhou
Hangzhou Kempinski Hotel Hangzhou Hotel
Hotel Kempinski Hotel Hangzhou
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel
Kempinski
Kempinski Hotel Hangzhou Hotel
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Kempinski Hotel Hangzhou to the airport?

Kempinski Hotel Hangzhou is 27.4 mi (45-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Kempinski Hotel Hangzhou have an airport shuttle?

Airport shuttle services are not available at Kempinski Hotel Hangzhou.

Does Kempinski Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at Kempinski Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 186.56 for adults and CNY 93.28 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Kempinski Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Kempinski Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Kempinski Hotel Hangzhou?

This hotel offers free self parking.

Does Kempinski Hotel Hangzhou have a pool?

Kempinski Hotel Hangzhou features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Kempinski Hotel Hangzhou have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine, garden views, and al fresco dining.

Does Kempinski Hotel Hangzhou have a spa?

Pamper yourself with a day at Kempinski The Spa, where you can enjoy body treatments, sports massages, and facials.

How close is Kempinski Hotel Hangzhou to downtown Hangzhou?

Kempinski Hotel Hangzhou is 2.3 mi away from Hangzhou.