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Holiday Wuyang Hotel Hangzhou

Property class: 4.5
4.5-star luxury hotel near West Lake

Choose dates to view prices

Photo gallery for Holiday Wuyang Hotel Hangzhou

A lobby with marble flooring, multiple chandeliers, and a display of vases.
A multi-story hotel with a modern facade, large windows, and a prominent entrance with a covered walkway.
A conference room with a long table, multiple chairs, and a carpeted floor.
A modern hotel room with a large bed, a blue sofa, a small table with a vase, and a large window.
A spacious lobby with a variety of seating options, including sofas and armchairs, arranged around a central coffee table. There are multiple decorative plants and a large mirror reflecting the room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 109 Qingbo Avenue, Nanshan Road, Shangcheng, Hangzhou, Zhejiang, 310002
  • Place, West Lake
    ‪3 min walk‬
  • Place, Qinghefang Old Street
    ‪4 min walk‬
  • Place, Wushan Square
    ‪6 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Elegant Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Elegant Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Hot Deal Room

A hotel room with a large bed, a desk with a kettle, and a chair.

Hot Deal Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

A modern hotel room with a large bed, a separate sitting area, a bathroom with a bathtub, and a large window with curtains.

Classic Double Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A neatly made bed with a striped pillow, a blue pillow, and a grey throw blanket.

Deluxe Double Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Suite

A hotel room with a large bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Japanese Suite

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a tufted headboard, a sitting area with a blue armchair, a small table with a vase of flowers, and a nightstand with a bottle of water.

Superior Double Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Superior Twin Room

  • City view
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite

A modern hotel room with a large bed, a television, and a window with curtains.

Business Suite

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Shangcheng stay.A stay at this Shangcheng hotel places you steps from Chenghuang Pavilion and within a 5-minute walk of West Lake. Qinghefang Old Street and Wushan Square are also within half a mile (1 km).

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Qinghefang Old Street - 4 min walk - 0.3 miles
  • Wushan Square - 6 min walk - 0.3 miles
  • Westlake Yintai Commercial Center - 2 min drive - 0.6 miles
  • Leifeng Pagoda - 3 min drive - 1.6 miles

Getting around

  • Hangzhou Station - 11 min drive
  • Wushan Square Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • ‪王日順號 - ‬18 min walk
  • ‪Yonghe King 永和大王 - ‬14 min walk
  • ‪咖啡枕头 Cafe Pillow - ‬16 min walk
  • ‪宋都美食城 - ‬16 min walk
  • ‪Ju Ying Mian Guan - ‬17 min walk

About this property

Holiday Wuyang Hotel Hangzhou

4.5-star luxury hotel near West Lake
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and a garden are also featured at the luxury Holiday Wuyang Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

  • 1 building
  • 109 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2004
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Wuyang Hotel Hangzhou offers 109 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Similar properties

Exterior
EVEN Hotel Hangzhou West Lake by IHG
Downtown Hangzhou
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 26 reviews
$57 nightly
The price is $61
Sep 6 - Sep 7
Total with taxes and fees
EVEN Hotel Hangzhou West Lake by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Wuyang Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 180 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58.00 for adults and CNY 29 for children
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Airport shuttle fee per child: CNY 300 (one-way), (from 10 to 12 years old)
  • Rollaway bed fee: CNY 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Holiday Wuyang Hotel
Holiday Wuyang Hangzhou
Holiday Wuyang
Wuyang Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel
Holiday Wuyang Hotel Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Holiday Wuyang Hotel Hangzhou to the airport?

Holiday Wuyang Hotel Hangzhou is 24 mi (36-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Holiday Wuyang Hotel Hangzhou have an airport shuttle?

Holiday Wuyang Hotel Hangzhou offers an airport shuttle 24 hours a day, on request, for a charge of CNY 300 per vehicle, one way.

Does Holiday Wuyang Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at Holiday Wuyang Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 58.00 for adults and CNY 29 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Wuyang Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Holiday Wuyang Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Holiday Wuyang Hotel Hangzhou?

This hotel offers free self parking and valet parking.

Does Holiday Wuyang Hotel Hangzhou have a pool?

Holiday Wuyang Hotel Hangzhou does not have a pool.

Does Holiday Wuyang Hotel Hangzhou have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Wuyang Hotel Hangzhou have a spa?

There are no spa services available at this hotel.

How close is Holiday Wuyang Hotel Hangzhou to downtown Hangzhou?

Holiday Wuyang Hotel Hangzhou is 2.8 mi away from Hangzhou.

Holiday Wuyang Hotel Hangzhou Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 32 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 6 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Wun Ho

Disliked: Cleanliness
The service is worser than 2017, room cleaning hasn’t washed cup, some guests were smoking at the room and opened their room
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

WU

The hotel is okay. The location is good. However, don’t recommend the breakfast, it is not worth of paying.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The location is good; right off bus line 31, walking distance to West Lake and beautiful views. One staff person spoke English. The others who didn’t acted professionally but didn’t make any effort to communicate in either Mandarin or English. The walls in the room were chipped away and had mold growing on them. We didn’t have any water available until midnight, and then it took time for hot water to be available. We arrived at 5 pm and they said our room wasn’t ready, we insisted and they allowed us to check in. Posted check in time is 3pm. The lobby bar has really limited choices. Make sure you show up for breakfast we’ll before the ending time as they take everything down right at 9:30. Food past 9:00 was cool and dried up. Our room keys failed several times and we had to reprogram them every time we returned from an outing. Whenever we called the front desk, they would hang up without saying anything and then have someone who spoke English call back. Overall, this property is okay. Perhaps a little overpriced for the quality and service. But the neighborhood and convenience to the area is worth it.
Stayed 1 night in May 2019
Verified review

8/10 Good

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good: very lose to the West Lake. The room is smaller than I expected.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
在杭州住兩晚，体现很差，第一晚空調有問題，打五次电话，才愿意换房间。第二晚，室外温度大概掉到14度左右 又把空调关了。原因是室外的氣溫下降了所以空調不能開，要關掉中央空調。結果整個晚上都非常悶熱。
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Kin Hing

不錯的酒店，但是，煙味比較重

酒店地點好，近西湖，交通尚算方便；酒店房間也大，床，電視，硬件都算不錯；但是，房間煙味重（在不吸煙樓層了），對於不吸煙人士，會比較難受。
Stayed 3 nights in Sep 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
註明要無菸房的一進房都是煙味。床很硬，浴缸很淺，入住手續費時，一起訂的房間連樓層都安排不一樣。其中一間房屋頂還發霉，實在是不滿意...
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TipTop

Sehr gute Lage und adequater Komfort. Personal an Resseption kann etwas English und ist sehr freundlich. Restaurant bietet für wenig Geld ein feines Frühstücksbuffet.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くに人気のある飲食店も多くあり、ホテル内の朝食もおいしかった。また、部屋も清潔であり、毎日きれいに清掃も行ってくれたので快適だった。
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近有便利店, 亦很近西湖景區, 入住時免費升級了客房, 讚!
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

We stayed 2 days over there. Staffs are friendly and helpful in general. The location is very convenient with many restaurants around and only few minutes walking to West Lake. The room we stayed is quite small, maybe it is because of those furnitures inside room. Overall we are happy with the hotel and it is good value for money.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived at night about 9pm and there was only a check in table. The staff was multi-tasking, answering phone calls, replying to other guests,......and it took me about 15mins to check in even as I'm the only 1 checking in at that time. Hotel location is just opposite the west lake which is good given that I get to take a stroll in early morning before rushing off to the airport. Breakfast is average, doesn't really have a big spread.
Stayed 1 night in May 2018
Verified review

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot under the collar

The hotel was modern, clean and the service was impeccable. The location right next to west lake, dining and so much more was fantastic. The only problem, and it was a big one for me, was that it was unseasonably warm and my room was 85 degrees F. Hotel management informed me that it was their hotel tradition not to turn on air conditioning in the evening. After two encounters, I settled for an electric fan that I stuck in the window to draw out hot air. It made an otherwise fantastic visit nearly unbearable.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

杭州旅行で宿泊しました

南山路にほど近く、観光には便利。新しくは無いが清掃は行き届いていました。
Verified review

8/10 Good

Kin Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A premium-location hotel with reasonable price

This hotel is located in an excellent location, near Xihu and city center. Good to sight-seeing and to look for restaurants. The hotel room is clean and is really non-smoking. (note that in China, some hotels' non-smoking room still has cigarette smell). The room condition quite matches with hotels.com picture. Refer to other similar hotel nearby, the price is quite reasonable. However, the breakfast needs to be improved to fit foreigner tastes. The choice is not much. Overall, this hotel is recommended.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出乎意料的好，方便，早餐极佳
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨，但床略為偏硬。離西湖和南宋御街很近，很方便。周遭環境也安靜。也適合家庭出遊居住。下次到杭州，我會再度把它列為考慮飯店。
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Chih Chiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言都好，小而美，唯讀沒有附早餐需另外自費
Stayed 1 night in Aug 2017
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very good breakfast, the room is a little small but comfortable. The only problem is their A/C! I set the temperature to the lowest but still not cool enough.
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

JEN HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點好,房間乾淨

地點好,房間乾淨
Stayed 2 nights in Jun 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

三星級酒店，但是離西湖近

地毯髒，房內煙味重，早餐普通種類少，過馬路就到西湖
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
離西湖很近，房間乾淨
Verified review

8/10 Good

shu-ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便又乾淨的飯店

房店人員服務親切態度很好，尤其是安排接送的主管，人也非常客氣！解釋非常清楚！下次還會入住這家飯店
Verified review

10/10 Excellent

Ching-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的飯店選擇

離西湖景點近，附近商店多，很方便
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Room very small, looked much smaller than pictures. LOCATION good. Ok clean, air conditioning no good