Relais & Chateaux Chaptel Hangzhou
4.0 star property
4-star luxury hotel near West Lake
Choose dates to view prices
Photo gallery for Relais & Chateaux Chaptel Hangzhou
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Bar
- 24/7 front desk
- Housekeeping
- Laundry
- Air conditioning
- Breakfast available
Explore the area
No.57, Changsheng Road, Shangcheng, Hangzhou, 310006
- West LakePlace, West Lake3 min walk
- Broken BridgePlace, Broken Bridge
- Hangzhou Tower Shopping MallPlace, Hangzhou Tower Shopping Mall2 min drive
- Hangzhou (HGH-Xiaoshan Intl.)Airport, Hangzhou (HGH-Xiaoshan Intl.)27 min drive
Room options
View all photos for Classic Townhome, 1 King Bed, Terrace
Classic Townhome, 1 King Bed, Terrace
- 1076 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Family Townhome, 2 Bedrooms, Patio, City View
Family Townhome, 2 Bedrooms, Patio, City View
- 1292 sq ft
- 2 bedrooms
- City view
- Sleeps 3
- 1 Large Twin Bed and 1 King Bed
View all photos for Deluxe Suite, 1 King Bed, Ensuite, Garden Area
Deluxe Suite, 1 King Bed, Ensuite, Garden Area
- 1076 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
Hangzhou
City center stay.Within a 10-minute walk of this Shangcheng hotel, you'll find West Lake and No.2 Park. Broken Bridge and China Academy of Art are also within 2 miles (3 km).
What's nearby
- West Lake - 3 min walk - 0.2 miles
- Wulin Square - 2 min drive - 1.0 mile
- Hangzhou Tower Shopping Mall - 2 min drive - 1.6 miles
- Zhejiang University Yuquan Campus - 5 min drive - 3.0 miles
- Lingyin Temple - 9 min drive - 5.3 miles
Getting around
- Longxiangqiao Station - 3 min walk
- Hangzhou Station - 11 min drive
- Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
Restaurants
- 弄堂里 | Nong Tang Li - 3 min walk
- 京都米料亭 - 3 min walk
- Sue Dumpling Institute - 3 min walk
- 麦当劳 - 3 min walk
- Dicos 德克士 - 2 min walk
About this property
Relais & Chateaux Chaptel Hangzhou
4-star luxury hotel near West Lake
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.
WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Relais & Chateaux Chaptel Hangzhou. Limited free parking is available on a first-come, first-served basis.
This 4-star Hangzhou hotel is smoke free.
- 26 guestrooms or units
- 2 levels
- Built in 1930
- Deli
- Business center (24 hours)
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Terrace
- Garden
- ATM
- Bellhop
- No smoking on site
- Bar or lounge
- Coffee shop
- 1 conference room
- Dining venue
Relais & Chateaux Chaptel Hangzhou offers 26 air-conditioned accommodations with free minibar items and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Awards and affiliations
The property is a member of Relais & Chateaux.
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Property amenities
Family friendly
- In-room crib
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Roundtrip airport shuttle (surcharge)
- Free self parking on site
- Limited onsite parking
Food and drink
- Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Entertainment
- 32-inch flat-screen TV with cable channels
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Pillow menu
- Premium bedding
- Select Comfort mattress
Bathroom
- Bathrobes
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Slippers
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
- Free stocked minibar
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 575.0 per day.
- Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 1000.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
- Rollaway bed fee: CNY 575.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
- Registered guests are the only ones allowed to be in guestrooms.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Relais Chateaux Chaptel Hangzhou Hotel
Relais Chateaux Chaptel Hotel
Relais Chateaux Chaptel Hangzhou
Relais Chateaux Chaptel
Relais & Chateaux Chaptel Hangzhou Hotel
Relais & Chateaux Chaptel Hangzhou Hangzhou
Relais & Chateaux Chaptel Hangzhou Hotel Hangzhou
Frequently asked questions
How close is Relais & Chateaux Chaptel Hangzhou to the airport?
Relais & Chateaux Chaptel Hangzhou is 23.5 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.
Does Relais & Chateaux Chaptel Hangzhou have an airport shuttle?
Relais & Chateaux Chaptel Hangzhou offers an airport shuttle.
Does Relais & Chateaux Chaptel Hangzhou offer free breakfast?
Free breakfast isn’t provided at Relais & Chateaux Chaptel Hangzhou, but buffet breakfast is offered for a fee of CNY 188 for adults and CNY 94 for children. It's available every day from 7:30 AM to 10:30 AM.
Is there a casino at Relais & Chateaux Chaptel Hangzhou?
No, there is no casino at this hotel.
What time is check-in at Relais & Chateaux Chaptel Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Relais & Chateaux Chaptel Hangzhou?
This hotel offers free self parking.
Does Relais & Chateaux Chaptel Hangzhou have a pool?
Relais & Chateaux Chaptel Hangzhou does not have a pool.
Does Relais & Chateaux Chaptel Hangzhou have a restaurant?
Yes, there is a restaurant on site.
Does Relais & Chateaux Chaptel Hangzhou have a spa?
There are no spa services available at this hotel.
How close is Relais & Chateaux Chaptel Hangzhou to downtown Hangzhou?
Relais & Chateaux Chaptel Hangzhou is 1.8 mi away from Hangzhou.