Grand Metropark Hotel Hangzhou

2.5 star property
Hotel near West Lake in Hangzhou

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Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Gym
Classic Suite | Living room | TV
Free minibar items, in-room safe, desk, soundproofing
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Laundry
  • Pool

Explore the area

Map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Wushan Night Market
    ‪7 min walk‬
  • West Lake
    ‪12 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds

Delicate Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Elite Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Elite Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Delicate Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Superior Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

Executive Twin Room

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Delicate Twin Room

  • Sleeps 2
  • 2 Twin Beds

Business Queen Room

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

Delicate Suite

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

Selected Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Selected Double Room

  • Sleeps 2
  • 1 Queen Bed

LvXiaoXiong Family Room

  • Sleeps 3
  • 1 Queen Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed

Family Interconnecting Room

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Delicate Queen Room

  • Sleeps 2
  • 1 Queen Bed

Strawberry Music Star Quality Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Teddy Collection Premier Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Strawberry Music Star Quality Twin Room

  • Sleeps 2
  • 2 Twin Beds

Teddy's Treasure Collection Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Friendly Themed Suite

  • Sleeps 2
  • 1 Queen Bed

Family Friendly Themed Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Handicapped-friendly Double Room

  • Sleeps 2
  • 1 Queen Bed

Octonauts Theme Family Room

  • Sleeps 3
  • 1 Queen Bed

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed

Bei Family Theme Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hangzhou

Shangcheng stay.Within a 10-minute walk of this Shangcheng hotel, you'll find Zhejiang University First Affiliated Hospital and Wushan Night Market. Also, Si Cheng Church is within half a mile (1 km) and West Lake is within 2 miles (3 km).

What's nearby

  • Wushan Night Market - 7 min walk - 0.4 miles
  • West Lake - 12 min walk - 0.7 miles
  • Wulin Square - 2 min drive - 1.2 miles
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles
  • Hangzhou China Silk Town - 3 min drive - 1.4 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪大江户居酒屋 - ‬2 min walk
  • ‪富美家 - ‬1 min walk
  • ‪杭州维景国际大酒店 - ‬1 min walk
  • ‪老家锅贴 - ‬1 min walk
  • ‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Hotel near West Lake in Hangzhou
Grand Metropark Hotel Hangzhou offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Grand Metropark Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Hangzhou hotel is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1997
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Grand Metropark Hotel Hangzhou to the airport?

Grand Metropark Hotel Hangzhou is 23 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Grand Metropark Hotel Hangzhou have an airport shuttle?

Grand Metropark Hotel Hangzhou offers an airport shuttle 24 hours a day for a charge.

Does Grand Metropark Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at Grand Metropark Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 68 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Grand Metropark Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Grand Metropark Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grand Metropark Hotel Hangzhou?

Free parking is not available at this hotel. Self parking is available for CNY 30 per day.

Does Grand Metropark Hotel Hangzhou have a pool?

Grand Metropark Hotel Hangzhou features an outdoor pool.

Does Grand Metropark Hotel Hangzhou have a restaurant?

Grand Metropark Hotel Hangzhou is home to Imperial Kitchen, which features Chinese cuisine.

Does Grand Metropark Hotel Hangzhou have a spa?

There are no spa services available at this hotel.

How close is Grand Metropark Hotel Hangzhou to downtown Hangzhou?

Grand Metropark Hotel Hangzhou is 2.4 mi away from Hangzhou.

Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019

8/10 Good

XUE QIONG KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room is nice, bright and clean. Great to have the air purifier in the room too. But toilet is abit dated and small.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Ellie

Liked: Cleanliness, room comfort
吃方便(老娘舅白饭蛮好吃), family mart nearby. 交通方便 around 10min walk to longxiangqiao metro station, also can walk to westlake around 15min. 公交车和地铁很便宜, hotel 叫的租出车比外面的贵。 Beside 华辰 hotel (community) 可以买 bus ticket to airport rmb20 per person.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 7 nights in Dec 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Very good location, around 10 min walk to the subway and 12min to the west lake. The breakfast is very good with lots of western food options. The rooms are clean and comfortable, just the air conditioning was a little too hot! The staff can speak English. I highly recommend for foreigners.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that most taxi drivers know about. Near enough to Hangzhou train station. Clean and comfortable room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check-in, room upgrade without asking, information provided. Good size room and amenities.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Kok Kwong, good location, starbuck & subway station is just b

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bath room is outdated. Lighting is dark and the color temperature of the mirror light is to low.
Stayed 4 nights in Jul 2018