The Ritz-Carlton Tenerife, Abama

5.0 star property
Upscale beachfront hotel with 7 outdoor pools

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Photo gallery for The Ritz-Carlton Tenerife, Abama

7 outdoor pools, pool umbrellas, sun loungers
View from property
View from property
Deluxe Room, Non Smoking, Resort View | Premium bedding, minibar, in-room safe, desk
Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony) | Living room | 32-inch LCD TV with digital channels, TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
  • Abama Golf Course
    ‪7 min walk‬
  • Siam Park
    ‪15 min drive‬
  • Puerto Colon Marina
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Retreat Adults Only, One Bedroom Suite with private Pool

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, Deluxe Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, Deluxe Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite with private Pool

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Two Bedroom Suite with private Pool

  • 1389 sq ft
  • Sleeps 6
  • 2 Double Beds

Retreat, Two Bedroom Suite with private Pool

  • 1389 sq ft
  • Sleeps 6
  • 2 Double Beds

Retreat Family Room, Garden View

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Retreat Family Room, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

  • 2982 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 861 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 6437 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Retreat Adults Only, Ocean view

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Garden view

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite, Garden View

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, One Bedroom Suite, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Retreat Adults Only, One Bedroom Suite, Garden View

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Non Smoking, Resort View

  • 538 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Non Smoking, Ocean View

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guia de Isora

Beachfront retreat .At this Guia de Isora hotel, you'll be within 6 miles (10 km) of Alcala Beach and 9 miles (15 km) of Los Gigantes Beach. Puerto Colon Marina and Siam Park are within 12 miles (20 km).

What's nearby

  • Abama Golf Course - 7 min walk - 0.4 miles
  • Siam Park - 15 min drive - 11.2 miles
  • Fañabé Beach - 15 min drive - 10.0 miles
  • Puerto Colon Marina - 15 min drive - 10.7 miles
  • El Duque Beach - 20 min drive - 10.0 miles

Getting around

  • Tenerife South Airport (TFS) - 35 min drive

Restaurants

  • ‪Playa de San Juan - ‬3 min drive
  • ‪El Mirador Abama - ‬11 min walk
  • ‪Sun Bean - ‬5 min drive
  • ‪Chamachete - ‬8 min drive
  • ‪Casa Amadeo - ‬4 min drive

About this property

The Ritz-Carlton Tenerife, Abama

Upscale beachfront hotel with 7 outdoor pools
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Ritz-Carlton Tenerife, Abama you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Free self parking is available. A complete renovation of The Ritz-Carlton Tenerife, Abama was completed in June 2023.

This 5-star Guia de Isora hotel is smoke free.

  • 462 guestrooms or units
  • 10 levels
  • 5 buildings
  • 8 dining venues
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Ritz-Carlton Tenerife, Abama offers 462 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa, Abama has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from June 8 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

How close is The Ritz-Carlton Tenerife, Abama to the airport?

The Ritz-Carlton Tenerife, Abama is 22.9 mi (35-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Tenerife, Abama?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Tenerife, Abama on Jul 1, 2025 start from $238.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Tenerife, Abama have an airport shuttle?

The Ritz-Carlton Tenerife, Abama offers an airport shuttle 24 hours a day, on request, for a charge of EUR 181 per vehicle, roundtrip.

How close is The Ritz-Carlton Tenerife, Abama to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Ritz-Carlton Tenerife, Abama offer free breakfast?

The Ritz-Carlton Tenerife, Abama offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton Tenerife, Abama?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Tenerife, Abama?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Ritz-Carlton Tenerife, Abama?

This hotel offers free self parking.

Does The Ritz-Carlton Tenerife, Abama have a pool?

The Ritz-Carlton Tenerife, Abama features 7 outdoor pools and a children's pool. One of the pools will be unavailable from May 5 2025 to May 31 2025 (dates subject to change). The property will be renovating one of the pools from June 8 2025 to July 31 2025 (completion date subject to change).

Does The Ritz-Carlton Tenerife, Abama have a restaurant?

There are 8 onsite restaurants, offering options like Spanish cuisine, a poolside location, and al fresco dining.

Does The Ritz-Carlton Tenerife, Abama have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, Abama, where you can enjoy mani/pedis, Swedish massages, and facials.

How close is The Ritz-Carlton Tenerife, Abama to downtown Guia de Isora?

The Ritz-Carlton Tenerife, Abama is 3 mi away from Guia de Isora.

The Ritz-Carlton Tenerife, Abama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 680 reviews
Rating 8 - Good. 160 out of 680 reviews
Rating 6 - Okay. 44 out of 680 reviews
Rating 4 - Poor. 12 out of 680 reviews
Rating 2 - Terrible. 7 out of 680 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley Michelle

Stayed 5 nights in May 2025

10/10 Excellent

chona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view and dining experience. Super VIP.
Stayed 2 nights in Mar 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Film crew a little annoying Couldn’t check in until after four pm
Stayed 5 nights in Mar 2025

10/10 Excellent

chona

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view, dining experience, and services. I highly recommend the Ritz Carlton Abama Tenerife.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 7 nights in Jan 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise. Nothing is too much for the staff. Excellent restaurants. Luxury.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gerard

Staff and property excellent. Restaurant service a bit slow.
Stayed 7 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, i had an ocean view room , which had wonderful views out onto the ocean. Excellent choice of restaurants with the complex, and delicious food.. Didnt seem to be much outside of the complex within a walkable distance. The beach was lovely and clean , however this is down a steep hill, but has a train service back to the main complex
Stayed 3 nights in Feb 2025

8/10 Good

Orla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury accommodation. Fantastic attentive but not overbearing staff. Great facilities. Location is significantly off the beaten track. I would recommend getting a car. Dining is delicious, but they could do with having some simple options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property.
Stayed 7 nights in Nov 2024

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed designed to maximise the views at all opportunities. Coming in early March, it was a pleasure to have cool breezes through the corridors and breezeways, and magnificent sea panoramas at each turn. Genuinely stunning. Our suite was well appointed, comfortable and proficiently looked after, daily, by the efficient and thoughtful housekeeping staff. A couple of downsides - while there is a pleasing number, and breadth, of dining options the quality of the food and the service didn’t always quite meet the price, nor the expected standard. Don’t miss sunset at El Mirador, or the tiramisu at Verona. You can skip over MB and Akira Back (although the view from Akira Back is pretty spectacular, too). The hotel seemed pretty child friendly, if that’s your thing, with lots of children of different ages seemingly very happily enjoying their stay. Be warned that if there is an event happening at the hotel, it can be disruptive. A wedding took place during the weekend of our stay, which meant noisy partying on Friday, Saturday and Sunday. Cool if that’s what you’re there for, but it did detract from our preferred peaceful vacation. Would definitely consider going back, negative points notwithstanding.
Stayed 7 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

6/10 Okay

FinRes

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and will be back. The only feedback relates to getting charged €25 to use the sauna and jacuzzi. This is a Ritz Carlton. This is a 5* hotel, therefore that felt like an ambush. Otherwise, great place. Staff super friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the large size of the property, the grounds were clean and the atmosphere was warm and inviting. Our room (489) was excellent and we would request it in the future. Dining was everything promised. The seafood was excellent. Sea salt-encrusted sea bass is a MUST! We had a minor issue that one of the property managers, Manuel more than addressed. He promptly corrected the matter and extended a beautiful, private seating with the sunset in the background with champagne and rose pedals all around us. Great property and great location. We will be coming back to Ritz, Abama.
Stayed 5 nights in Feb 2025

6/10 Okay

Helen, Heywood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was gloomy and dark it wasn’t inviting at all for a Ritz Carlton. The most annoying part is that we were at the mercy of calling reception every time we wanted to go out due to the fact that you had to use a buggy to be transported to and from reception and the restaurants. To do this you call reception to ask them to collect you… each time we waited more than 20 mins for them just to answer the phone… then another 15-20 minutes for them to arrive? We missed two dinner reservations because we were late? The ritz Carlton in Dubai is outstanding but his one is playing at it. I had to complain bY day 4 - to which in their defense they gave us our own buggy free of charge. They initially wanted me to pay 25 euros a day to hire one but the day after gave us one for free hence why I’ve given a 3 star rating. The breakfast at the retreat - waiting 25 mins for a cup of tea - and the poached egg arrived each day before the tea came? The hotel is almost too big to care, yet other staff were brilliant- pool staff very good Diane in restaurant very good but the 3 students from Netherlands in the restaurant were the best - just 2 days in they knew what they were doing.
Stayed 8 nights in Jan 2025

10/10 Excellent

David James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a place.. staff were amazing and so kind. Club retreat is a must. We will be back for sure.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gareth

Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff team were amazing Nothing was too much trouble
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent and all the staff we interacted with in person were fabulous. There were two unfortunate points however. The first is that we did find service was generally quite slow across the board, with the exception of the M.B. restaurant The second, and more egregious, is although we had emailed to pre-book a transfer from the airport to the hotel, and recieved a reply by email stating they were 'happy to help'. Apparently they were unable to book the transfer, but sent no follow up to let us know. Thus, when we arrived at the airport there was no transfer waiting. When I called the front desk to enquire, I was blamed for not having made sure I'd received a confirmation email. Despite there being no mention of this in any of my emails with concierge when booking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings, lovely big clean room very quite around hotel. Swimmimg pools had nice sunbathing lounges around them.
Stayed 4 nights in Jan 2025

10/10 Excellent

DIPAK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Tenerife. Quality rooms,staff and excellent dining options. Non of the rif-raf seen at other resorts.
Stayed 4 nights in Dec 2024