The Ritz-Carlton Tenerife, Abama

5.0 star property
Upscale beachfront hotel with 7 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton Tenerife, Abama

Exterior
Property video
View from property
On the beach, free beach shuttle, sun loungers, beach umbrellas
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
  • Place, Abama Golf Course
    ‪7 min walk‬
  • Place, Playa de Abama
    ‪8 min walk‬
  • Place, Tenerife Beaches
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪26 min drive‬

Room options

Citadel Deluxe Resort View

9.4 out of 10
Exceptional
(26 reviews)
  • Resort view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Ocean View

9.4 out of 10
Exceptional
(14 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Citadel One Bedroom Suite Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Citadel Junior Suite Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Citadel One Bedroom Suite Ocean View

  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Retreat One Bedroom Suite Garden View

  • Resort view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Citadel Junior Suite Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Retreat Bedroom Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Deluxe Garden View

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Deluxe Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Deluxe Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Deluxe Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, One Bedroom Suite Garden View

  • Resort view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Bedroom Suite Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony (Ritz Carlton Suite)

  • Ocean view
  • 2982 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Royal Studio Suite, 2 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 6437 sq ft
  • Sleeps 6
  • 2 Double Beds

Imperial Suite

  • Ocean view
  • 861 sq ft
  • Sleeps 6
  • 2 Double Beds

Retreat Bedroom Suite with Pool

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Bedroom Suite with Pool

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Garden View

  • 1389 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed

Retreat Two bedroom Suite with private pool

  • 1389 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Retreat Family Room

  • Garden view
  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Retreat Family Room Ocean View

  • Ocean view
  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Citadel Two Bedroom Family Room Resort view

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Citadel Two Bedroom Family Room Resort view

  • Sleeps 4
  • 1 King Bed

Citadel Deluxe, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

You may also like

About the neighborhood

Guia de Isora

Beachfront retreat .At this Guia de Isora hotel, you'll be within 6 miles (10 km) of Alcala Beach and 9 miles (15 km) of Los Gigantes Beach. Puerto Colon Marina and Siam Park are within 12 miles (20 km).

What's nearby

  • Abama Golf Course - 7 min walk - 0.4 miles
  • Playa de Abama - 8 min walk - 0.5 miles
  • Tenerife Beaches - 14 min walk - 0.8 miles
  • Playa San Juan - 7 min drive - 1.9 miles
  • Playa del Barranco de Erques - 14 min drive - 1.7 miles

Getting around

  • Tenerife South Airport (TFS) - 32 min drive

Restaurants

  • ‪Taberna Maritima Agua y Sal - ‬4 min drive
  • ‪Lobby Bar Abama - ‬5 min walk
  • ‪El Mirador Abama - ‬11 min walk
  • ‪Panier - ‬3 min drive
  • ‪Cafe Blu - ‬3 min drive

About this property

The Ritz-Carlton Tenerife, Abama

Upscale beachfront hotel with 7 outdoor pools
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Ritz-Carlton Tenerife, Abama you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Free self parking is available. A complete renovation of The Ritz-Carlton Tenerife, Abama was completed in June 2023.

This 5-star Guia de Isora hotel is smoke free.

  • 462 guestrooms or units
  • 10 levels
  • 5 buildings
  • 8 dining venues
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Ritz-Carlton Tenerife, Abama offers 462 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa, Abama has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Similar properties

Property amenities

Family friendly

  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 31 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

How close is The Ritz-Carlton Tenerife, Abama to the airport?

The Ritz-Carlton Tenerife, Abama is 22.3 mi (32-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Tenerife, Abama?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Tenerife, Abama on Mar 23, 2026 start from $335.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Tenerife, Abama have an airport shuttle?

The Ritz-Carlton Tenerife, Abama offers an airport shuttle 24 hours a day, on request, for a charge of EUR 181 per vehicle, roundtrip.

How close is The Ritz-Carlton Tenerife, Abama to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Ritz-Carlton Tenerife, Abama offer free breakfast?

The Ritz-Carlton Tenerife, Abama offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton Tenerife, Abama?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Tenerife, Abama?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Ritz-Carlton Tenerife, Abama?

This hotel offers free self parking.

Does The Ritz-Carlton Tenerife, Abama have a pool?

The Ritz-Carlton Tenerife, Abama features 7 outdoor pools and a children's pool. The property will be renovating one of the pools from May 31 2026 to July 31 2026 (completion date subject to change).

Does The Ritz-Carlton Tenerife, Abama have a restaurant?

There are 8 onsite restaurants, offering options like Spanish cuisine, a poolside location, and al fresco dining.

Does The Ritz-Carlton Tenerife, Abama have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, Abama, where you can enjoy Swedish massages, hydrotherapy, and reflexology.

How close is The Ritz-Carlton Tenerife, Abama to downtown Guia de Isora?

The Ritz-Carlton Tenerife, Abama is 3 mi away from Guia de Isora.

The Ritz-Carlton Tenerife, Abama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 800 reviews
Rating 8 - Good. 174 out of 800 reviews
Rating 6 - Okay. 48 out of 800 reviews
Rating 4 - Poor. 14 out of 800 reviews
Rating 2 - Terrible. 8 out of 800 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

EDLIRA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing placed that i have been. Everything is exceptional. Cant wait to come back again next year.
Stayed 7 nights in Nov 2025

8/10 Good

asta

Stayed 4 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Our stay at The Ritz Carlton Abama was nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth, champagne on the terrace, and thoughtful touches that made us feel instantly at home. Every member of the team was kind, professional and truly passionate about what they do — special thanks to Isabelle, Carmen and Gustavo, who went above and beyond throughout our visit. The resort itself is breathtaking. From palm-lined gardens to ocean views, every space feels calm and beautifully designed. Our accessible room was both elegant and practical, with seamless access throughout and a private balcony that offered the most stunning views of the sea. It was wonderful to enjoy room service and unwind in comfort without a single compromise on style. Dining was outstanding — especially the seafood restaurant, where we enjoyed tender baby squid, the best paella we’ve ever tasted, and local wine that complemented it perfectly. The lobby bar’s cocktails and an impromptu rum masterclass were unexpected highlights. The spa was a true sanctuary. The therapists were lovely, and the range of treatments and facilities — from saunas and sensory showers to yoga on the terrace — created the perfect setting for relaxation. Accessibility was considered throughout, and I found using the facilities simple and safe. The Ritz Carlton Abama is a shining example of how luxury and accessibility can exist side by side. Thank you! See you in March!
Stayed 1 night in Oct 2025

8/10 Good

Taja

Stayed 5 nights in Oct 2025

10/10 Excellent

Kostadin, Gurnee

Stayed 5 nights in Oct 2025

8/10 Good

Iain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A large resort with flawless service, a spacious spotlessly clean and well equipped room, and a very good kids club. 3 pools - one due refurbishment next year - aging a touch but still fine, one adult only. Really good spa, and small but well equipped gym. Fabulous bathroom with separate shower (one of the best I’ve used) and bath. About 6 restaurants plus poolside bar and lobby bar providing food: this was expensive everywhere but good quality. Worth four and a half stars - dropping a half as it’s expensive yet shows its age in a couple of areas. Worth hiring a car if you want to venture out of the resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

JAMES FREDERICK GORDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, so family friendly with great facilities.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice view. Friendly staff and delicious breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful as was the property. The breakfasts are good and ample.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rupert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic facilities and nice beach nearby
Stayed 3 nights in Sep 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience, restaurant options were very limited though as most were closed, most staff were exceptional but a few were particularly rude mainly in Txoco restaurant. Upgrade to the retreat if you can, facilities are very good
Stayed 7 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Nawal, brooklyn

Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is probably the best we have ever stayed at. The quality of service is totally exceptional - the ethos of going the extra mile epitomises the brand of Ritz Carlton. They could never do too much from the bed turning down vservice to giving so much more. As it was our anniversary they made our room up with rose petals, a cake, bubbly and so much more. We had a truly exceptional stay. As it was also my birthday they made a wonderful gesture providing cake, wine and so much more. We are definitely returning to our now favorite location.
Stayed 6 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Ritz-Carlton. The food was excellent, the views were beautiful, and the staff were very friendly and welcoming. Overall, the experience was truly enjoyable. The only issue I experienced was at the El Mirador restaurant when ordering a café latte. Although it is clearly listed on the menu alongside café macchiato, I was first given a latte macchiato, then an espresso macchiato, before finally receiving the correct drink after showing a picture. This was surprising, especially since I had no problem ordering the same drink earlier during my stay. For a property of this standard, I would have expected more consistency in service. That said, everything else was excellent, and with a bit of clarification or staff training on menu items, this would have been a perfect stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! All staff were friendly and professional And the service was top notch. Beautiful room and the whole resort was very clean. A choice of several restaurants , all fabulous.
Stayed 4 nights in Sep 2025

10/10 Excellent

VISHPAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 nights and 4 days this past week with my mother. I have stayed in many 5 star hotels around the world but I have never come across such friendly staff members anywhere else. Every single person from front desk to restaurant staff to staff around the resort had a smile on their faces and said hello every single time. Its little things like this that mattered and made the whole trip enjoyable for my mother and I. Thank you again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Norman F

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul William, Norwich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lives up to the expectations, the staff are extremely helpful and friendly. We have a 6 month old baby with us and they couldn’t be more accommodating. Would highly recommend A+
Stayed 6 nights in Sep 2025

10/10 Excellent

Arvin Singh Khosa

Stayed 3 nights in Sep 2025

6/10 Okay

Hamed

Liked: Cleanliness, staff & service
The staff was incredibly friendly and attentive, however the hotel and facilities were not on par with Ritz.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan Hercules

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were great ! Super clean and quite
Stayed 6 nights in Sep 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Sabine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great facilities but service was not reliable. Also we were not able to go to all the restaurants that we wanted to go because they were booked up more than a week before our arrival.
Stayed 7 nights in Aug 2025